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Emerald Resort & Casino

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Emerald Resort & Casino
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1 027 Reviews from our TripAdvisor Community

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Showing 1,020: English reviews
Vanderbijlpark
Reviewed 3 March 2017

We had a good stay. Rooms are really lovely and had everything we needed. But I was not very impressed with the breakfast - haddock was served and I am sure that there was something wrong with it - it ruined breakfast for me!

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Thank N6598UZmd
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello N6598UZmd Thank you for your review and rating us the maximum 5 stars on TripAdvisor. I am pleased that you enjoyed your trip to Emerald Resort & Casino. Please rest assured that the quality of food served at Emerald Resort & Casino has passed the highest standards in quality control. I apologise if you found the haddock not to...

Vanderbijlpark
Reviewed 28 February 2017

The accommodation was absolutely disgusting. Floors were dirty. Maintenance is obviously non-existent! Toilet was leaking. Bathroom sink was leaking. Tiles were cracked, broken and filthy. I couldn’t wait to get out of there! Really was such a disappointing weekend away! We need to get away so desperately too as it was a year exactly following the passing away of my...

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Thank 805kn
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello 805kn Thank you for your comments. They are appreciated. I apologise that your experience did not match your expectations or our normal high standards. Please be assured that we will take this review to management to implement corrective action. River Resort is currently in the process of receiving a facelift, but due to the size of the property this...

Johannesurg, South Africa
Reviewed 28 February 2017

I wonder if the ruling party is responsible for the administration of Emerald. The roads are hazardous, the cottages are tired and need an up grade. It would appear that the owners or shareholders don't re-invest into the resort. how sad this use to be a very nice resort. I will not return and I will not recommend the resort.

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Thank Malcom R
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello Malcom R Thank you for your comments. They are appreciated. I apologise that your experience did not match your expectations or our normal high standards. We are aware that the roads are in need of attention and we can assure you we are doing everything we can to improve them and have already begun the process, but recent rains...

Vanderbijlpark
Reviewed 28 February 2017

Nice and excellent place to relax. Excellent staff service. WiFi cool. I always stay at the resort anytime I am visiting the vaal for the past four years. I must say the recent renovations are very welcoming.

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Thank Stephenstiga
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello Stephenstiga Thank you for your review and rating us the maximum 5 stars on TripAdvisor. I am pleased that you enjoyed your trip to Emerald Resort & Casino. It has always been a pleasure hosting you over the past four years. Thank you so much for highlighting our good points, we really appreciate it and look forward to seeing...

Cape Town, South Africa
Reviewed 27 February 2017

Wanted a nice comfortable upmarket place to stay for 2 nights with my 10yo son while he was racing in VNG and at R1000 per night this should have hit the mark. This reminded me of a cheap rate holiday camp in the UK in the 70s. Grotty, no facilities, not even a sachet of coffee or bin bag provided...

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Thank A7685TNtimb
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello Malcom R Thank you for your comments. They are appreciated. I apologise that your experience did not match your expectations or our normal high standards, thank you for alerting me. Please may I ask that should any of our guests not receive perfect service that they approach our managers on duty. They are enabled to assist and will happily...

Vanderbijlpark
Reviewed 27 February 2017

very good venue for a successful strategic planning session. good area, frendly service and a relaxing environment. accommodation is of a high quality standard and very clean. food is of a high quality. I will recommend the venue to any other person. thank you for a great stay.

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Thank 236pd
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello 236pd Thank you for your review and rating us so highly on TripAdvisor. I'm pleased that you had a successful strategic planning session and that the conferencing facilities fulfilled your requirements. It was our pleasure hosting you. Thank you too for your recommendation - it is greatly appreciated. As the premier leisure and business destination in the Vaal, we...

Pretoria, South Africa
Reviewed 26 February 2017

We previously stayed in thr hotel which was excellent. This time around it was really disappointing. The room did not have a shower, it looked quite old inside, almost like a hostel at university. Not what I expected for the price we paid.

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Thank maharies
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello maharies Thank you for your review and feedback. I apologise that your experience did not match your expectations. Please be assured that we will take this review to management to implement corrective action. River Resort is currently in the process of receiving a facelift, but due to the size of the property this does happen in stages. I do...

Vanderbijlpark
Reviewed 24 February 2017

The Valentine's weekend is a great idea, we enjoyed every minute and will return next year! The breakfast was fresh and filling, the staff's friendly service is appreciated and we will recommend the Hotel to family and friends.

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Thank N M
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello N M Thank you for your review and rating us the maximum 5 stars on TripAdvisor. It was our pleasure to host you at Emerald Resort & Casino and we're very pleased that you enjoyed our Valentine's weekend special. We do hope that you will return before next year! Adventure Awaits!

North-West Province, South Africa
Reviewed 24 February 2017

Awesome weekend we had,thefood from sports bar and the breeze met expectations so is their service delivery. Breakfast was super nice and the service of hotel staff. Staff every where was helpful, as well as securities

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Thank tn855
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello tn855 Thank you for your review and rating us so highly on TripAdvisor. It is always great to read these reviews that compliment our staff, I will pass your comments onto them as they too appreciate the feedback. We will always only provide the best service and quality to our most important asset - which is you. We look...

Vanderbijlpark
Reviewed 22 February 2017

beautiful rooms clean friendly staff at check in.We needed assistance with a bat in our room at night and Robert came back twice but we could not find it. very helpful staff. I wish you can find the bat but someone needs to sit in the room when its really dark for a whilst because as soon as we put...

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Helpful?
Thank 525yr
Laurent P, Manager at Emerald Resort & Casino, responded to this review

Hello 525yr Thank you for your review and rating us the maximum 5 stars on TripAdvisor. Thank you too for making mention of our staff and their service that they offer our valued guests. I will certainly pass along your compliments to them. I'm extremely pleased that you had a wonderful experience at Emerald Resort & Casino and look forward...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
When you come to the Emerald Resort & Casino - part of the world famous Caesars Entertainment Group based in Las Vegas - you come on an adventure. Situated on a lush private estate on the banks of the Vaal River, just 45 minutes drive from OR Tambo International Airport, perfect for short breaks, finest dining and the up-close drama of a game drive at our Animal World. Our conference facility is the only venue in the area with the ability to seamlessly host sessions for anywhere between 3 and 3000, the only venue to be trusted to host an event for the United Nations. Our magnificent estate gives us the ability to offer and deliver an unrivalled range of three and four star accommodation and teambuilding activities. We are your premier entertainment and business destination in the Vaal. ... more   less 

Additional Information about Emerald Resort & Casino

Address: 777 Frikkie Meyer Blvd, Vanderbijlpark 1900, South Africa
Region: South Africa > Gauteng > Vanderbijlpark
Price Range: R965 - R1 150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emerald Resort & Casino 4*
Number of rooms: 77
Reservation Options:
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Also Known As:
Emerald Safari Hotel Vanderbijlpark
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Resort & Casino staff and other travellers.
5 questions
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Johannesburg, South Africa
2 months ago

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Questions? Get answers from Emerald Resort & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Great entertainment for everyone”
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“Always check with the hotel booking staff on pricing which may at times be subjected to change.”
sivajig2017, 19 Apr 2017 | Read review
“This is the rating based on the resort not Hotel”
daphnyl2013, 18 Apr 2017 | Read review
5 of 5
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US$86* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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