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Emerald Resort & Casino

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Traveller (139)
Room & Suite (23)
Pool & Beach (12)
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Overview
  • Excellent41%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“animal world”(100 reviews)
“aqua dome”(71 reviews)
“bush lodge”(49 reviews)
AMENITIES
Public Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
03 Jun04 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1 075)
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Traveller rating
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21 - 25 of 1 068 reviews
Reviewed 22 December 2017

We stayed in the self catering chalets at beginning of December. Emerald Resort main centre is lovely and well run. Chalets are in desperate need of maintenance - paint peeling off the walls etc. Very tired looking. It was incredibly hot when we were there....More

Thank Geraldine M
Response from X3962GBlaurentp, Manager at Emerald Resort & CasinoResponded 27 December 2017

Hello Geraldine M Thank you for your review. We appreciate the feedback. I apologise that your experience at River Resort did not live up to your expectations or our normal high standards. Please be assured that I will take your comments to the respective team...More

Reviewed 19 December 2017

The Aquadome is really the flagship of the resort and is a great place to spend your time at Emerald Resort. Kids will love the place. The self catering river resort chalets are well equipped and comfortable.More

Thank rahamafa
Response from X3962GBlaurentp, Manager at Emerald Resort & CasinoResponded 24 December 2017

Hello rahamafa Thank you so much for your complimentary review and rating us so highly on TripAdvisor I’m pleased you had a great time at Aquadome and that River Resort met all your expectations. As the premier leisure and business destination in the Vaal we...More

Reviewed 12 December 2017

My wife and I recently had three weeks staying in one of the Bush Lodges at this resort. Our one had two double en suite bedrooms, living area and kitchenette. The resort had so much to offer we spent little time indoors. When on site...More

Thank tedhands
Response from X3962GBlaurentp, Manager at Emerald Resort & CasinoResponded 13 December 2017

Hello tedhands Thank you for your review and 5 star rating. We appreciate all the feedback. I am pleased that you and the family had such a good time with us. As the premier leisure and business destination in the Vaal we certainly do cater...More

Reviewed 9 December 2017 via mobile

8 Dec 2017- We had our staff year end function at the Emerald Hotel restaurant. All of the staff members enjoyed it and commented on how beautiful and inviting the hotel and surrounding areas are. We were moved to one of the conference venues for...More

Thank Anri v
Response from X3962GBlaurentp, Manager at Emerald Resort & CasinoResponded 13 December 2017

Thank you for your review and rating us so highly on TripAdvisor. It was our absolute pleasure to host you! I am very pleased that your conference went so well. Thank you too for making mention of the conferencing and kitchen team members. Our dedicated...More

Reviewed 7 December 2017

We have been going to Emerald for a few years and each and every time I am blown away by the kindest, most welcoming staff, magical accommodation, food to die for, and just a home away from home! Thank you Cel-marie for always welcoming us...More

Thank Bridgette v
Response from X3962GBlaurentp, Manager at Emerald Resort & CasinoResponded 12 December 2017

Hello Bridgette v Thank you for your review and rating us the full 5 stars on TripAdvisor. Please wish your husband a happy birthday again from all of us at Emerald Resort & Casino - it was our pleasure to host you. Thank you too...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Free Parking
Room Service
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Laundry Service
Free Parking
Meeting Rooms
Conference Facilities
Shuttle Bus Service
Room Service
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Concierge
Banquet Room
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Casino and Gambling
Outdoor pool
Spa
Indoor pool
Details
Price range
US$36 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$36 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (139)
Room & Suite (23)
Pool & Beach (12)
Dining (2)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
selvaganthievijaym
14 March 2017|
AnswerShow all 3 answers
Response from Laurent_Pacariz | Property representative |
Hello selvaganthievijaym Thank you for the question. The reviews on TripAdvisor are from a personal perspective and experience. Although there are some negative reviews (as all service orientated organisations have), the... More
1
Vote
Geoff G
6 March 2017|
Answer
Response from Laurent_Pacariz | Property representative |
Hello Geoff, unfortunately, due to health and safety, we do not allow pets at the Resort.
0
Votes
Room Tips
"The lodge is very quiet, safe and really enjoyable. However, mosquitos thrive in this environment and take..."
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"Try to get a room at the rear overlooking the park down to the river."
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"Beautiful finishes, restful and luxurious"
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"dont go people"
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