Butterfly Inn
42 Hans Coetzee Avenue, Vanderbijlpark 1911 South Africa
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1.0
#1 of 2 inns in Vanderbijlpark
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HOTEL STYLE
Family
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English
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Detailed Reviews
Nix wrote a review Jun 2019
1.0 of 5 bubbles
The initial room that we were supposed to get was given to a regular customer, as we were informed by owner. I was saddened by the run down rooms and lack of cleanliness(Not as per pics sent to me). Upon arrival we could not find anyone at reception and had to walk around to search for somebody. Black mould in cupboards, we were supposed to stay there for 4 days... my son has asthma. The mould was so intense my son started to act up immediately. We were then moved to another room with two single beds, same price but had to use a communal bathroom down the hall. The final blow was the cleaning staff's behaviour towards us on leaving, appalling. I did not want to complain but decided to, as this ruined the time away with my son. Yes, I was refunded for the remainder but it spoilt our time away. It's a health hazard.
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Date of stay: June 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LOCATION
South AfricaGautengVanderbijlpark
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BUTTERFLY INN - Reviews (Vanderbijlpark, South Africa)

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