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Faircity Falstaff Hotel

Traveller (74)
Room & Suite (19)
Dining (12)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Surrounded by lush gardens, this hotel offers air-conditioned rooms with a flat-screen satellite TV. It features an outdoor pool and a restaurant with a terrace. Free Wi-Fi is available on site. A minibar and an iron are in Faircity’s spacious rooms. Each comes with a private bathroom with a hairdryer. Wooden furniture and white linens are part of the modern classic décor. Breakfast is served daily in the restaurant. Room service, including breakfast, is also available. Guests can relax with a drink by the fireplace in the lounge or on the terrace. Sandton City is just 2 km from Faircity Falstaff Hotel. The O.R. Tambo International Airport is 27 km away, and a shuttle can be arranged on request.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room service
Free parking
Restaurant
Bar/Lounge
Breakfast included
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS

Location

Full view
183Reviews
145Photos
3Q+A
40Room tips
Traveller rating
  • 70
  • 75
  • 24
  • 6
  • 8
Time of year
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  • English
Popular mentions
If you like and prefer an Agatha Christie style hotel, I think Faircity Falstaff is exactly what you are looking for. It is out of the city in a luxurious residential area, which is very dark and almost hard to find the entrance. Then the rooms and furnitures are very oldish.
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Falstaff Hotel Bistro was the height of excellence on Valentines Day Dinner. We were greeted by Chef Tristan and staff and were so pleasantly surprised by the warm welcome and fantastic cuisine that we received that evening. It was a priceless evening and It led me to want to
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Response from shaun0010, Guest Relations Manager at Faircity Falstaff Hotel
Responded 2 weeks ago
Thank you for the excellent review globalrare! We're thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. We couldn't be happier to read that Tristan and his team all made such a positive first impression. We will be sure to share your kind words with them. We look forward to hosting you again soon for another fantastic experience! Have a beautiful day! Kind Regards Nonku Sithole Guest Relations Manager
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If you decide to stay i Sandton, this is a nice spot, with very nice staff, very good rooms and good facilities. also, the restaurant is really good : we had great scampis and calamaris; the wine selection is also pleasant
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Response from shaun0010, Guest Relations Manager at Faircity Falstaff Hotel
Responded 2 weeks ago
Dear Zarpy, We are thrilled you enjoyed your time with us and hope you will visit us again soon! Kind Regards Nonku Sithole Guest Relations Manager
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+1
I’m staying here for 8 nights and so far I’m 3 nights in and looking for somewhere else to stay. The hotel is loverly with a great pool, spacious and very well maintained rooms. The issue is in the evening, especially if you’ve paid that little extra for a pool side room, what
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Response from shaun0010, General Manager at Faircity Falstaff Hotel
Responded 21 Jan 2019
Dear Valued Guest, Thank you very much for your candid review of our hotel, your feedback is extremely valuable to us, as we strive to improve with each and every stay. I am disheartened to hear that you are currently. in-house and not happy with your stay, we do everything we can to keep all of our guests happy and we respond to all noise complaints in an appropriate manner. I can understand how frustrating it would be for you to not be able to get a good nights rest. I would love the opportunity to speak with you further by meeting with you at your convenience. Your satisfaction is important to us. I hope that you will give us another chance in the future so we can show you what a great hotel we really are! Kind Regards Shaun Wheeler General Manager
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I was fortunate enough to get an early check-in. The place is old-world charming with dark furniture and heavy drapes. My sense was that it's primarily a hotel for business travelers. Staff were friendly when I checked in and I didn't even have to ask a porter for help. He
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Response from shaun0010, General Manager at Faircity Falstaff Hotel
Responded 09 Jan 2019
Dear Kath J Thank you for rating us. We are delighted to know that our staff were friendly and promptly assisted you at check in. We are glad that overall you had a great stay. We are sorry that our prices were not in your range. We do offer specials on our low season and should you visit us during this time, I am certain that the prices will be more affordable. We have forwarded your comments regarding the "stuffy" atmosphere to our Housekeeping Manager so that she can assess and investigate further. I hope you will change your mind and consider staying with us again. Regards, Shaun Wheeler General Manager
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All photosTravellerRoom & SuiteDining Pool & Beach
Work desk
Standard room
Road side view of rooms
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Walking distance to Sandton gautrain
Dear Tidings N, Thank you for your valued inquiry, Sandton Guatrain station is within a 5km radius from the hotel but we do have a complimentary hotel shuttle that can transport you on request. Thank you. Guest Relations Manager Nonku Sithole
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They did not charge us either. We just paid for an early check it but it was worth it since we were really early.
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"Get a room away from the pool area (some diners have dinner around the pool and it can get noisy)."
"Rooms in the second floor are more preferable."
"Ask for a room away from the Rivonia Road side."
"Staff members very helpful. Precious and Nonkululeko were exceptionally helpful and resourceful."
"I am not sure what the standard rooms are like but it wasent much more money to upgrade to a luxury room and it is well worth it."
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PRICE RANGE
US$76 - US$146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
falstaff hotel johannesburg
LOCATION
South AfricaGautengGreater JohannesburgSandton
NUMBER OF ROOMS
45
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