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Faircity Falstaff Hotel

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223 Rivonia Road Morningside, Sandton, Sandton 2196 South Africa
Lowest prices for your stay
Expedia.com
US$87
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Free cancellation until 21/12/25
Hotels.com
US$88
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Free cancellation until 21/12/25
Booking.com
US$88
US$67
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PricelineUS$79
TravelocityUS$87
CheapTicketsUS$88
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (75)
Room & Suite (14)
Dining (12)

About

#33 of 80 hotels in Sandton
Location
Cleanliness
Service
Value
Surrounded by lush gardens, this hotel offers air-conditioned rooms with a flat-screen satellite TV. It features an outdoor pool and a restaurant with a terrace. Free Wi-Fi is available on site. A minibar and an iron are in Faircity’s spacious rooms. Each comes with a private bathroom with a hairdryer. Wooden furniture and white linens are part of the modern classic décor. Breakfast is served daily in the restaurant. Room service, including breakfast, is also available. Guests can relax with a drink by the fireplace in the lounge or on the terrace. Sandton City is just 2 km from Faircity Falstaff Hotel. The O.R. Tambo International Airport is 27 km away, and a shuttle can be arranged on request.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Afrikaans, Zulu

Location

Full view
39Car recommended
Grade: 39 out of 100
27Restaurantswithin 1 km
2Attractionswithin 1 km
189Reviews3Q+A43Room tips
Traveller rating
  • 70
  • 77
  • 25
  • 8
  • 9
Time of year
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Language
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Popular mentions
David V wrote a review Nov 2019
Nairobi, Kenya30 contributions19 helpful votes
My stay started out okay at this 4 star hotel, well situated in the Morningside area of town but my last 2 days were not okay on account of a problem with the hot water. After a long day just wanted to unwind and take a long bath, to my surprise there was no hot water. Well these things can happen I guess so I promptly told the reception about it so it could be fixed by the next day. In the morning...Still no hot water. I told the reception again, thinking that they would have the whole day again to fix it but upon returning to the hotel the problem was not resolved. The manager said that the maintenance crew had tried to fix it but fixed the wrong "thing", which means that they never went into any of the rooms to see if they had actually fixed it. They could not switch my room because it was the whole back block of the hotel and the only rooms left also didn't have hot water! I left in the morning with yet another cold shower. Sorry folks but this is unacceptable, even it it meant having someone work on it all night, it should have been fixed. Oh, and also food at the hotel restaurant takes 45 minutes to prepare! Order early! Safe in the room doesn't function either. Change to 2 stars maybe 3 at best.
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Date of stay: November 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Check if there is hot water before settling in!
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Response from GMQuat, General Manager at Faircity Falstaff Hotel
Responded 01 Dec 2019
Dear David V My sincere apologies regarding the frustration of the hot water scenario, we understand fully your unhappiness and concern. I too believe it is unacceptable, and will use your motivation to retrain the team on response time and making guest service the utmost priority. I will take this up with the Manager of Maintenance as there seems to be a communication gap between the teams, we were aware of a water issue, but most importantly I was never advised of the length of the outage, and was of the opinion it was quickly rectified. Again I apologise for both the water issue and the service of food issue you have mentioned, I trust we can find a way to entice you back to the property to enjoy the service we are better known for. Kind Regards Jerod Flaum General Manager
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sharone714 wrote a review Sep 2019
26 contributions3 helpful votes
I've stayed at this hotel twice in the past 2 months. The staff are great ; the rooms and bathrooms are well appointed, if in need of a soft refurb. The beds are particularly comfortable. I particularly like the shuttle service to and from Sandton Gautrain and the Sandton Convention Centre. Breakfast is available from 6:30am - and its a simple but comprenensive spread of offer.
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Date of stay: September 2019
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: Aske for a quiet room . Further to walk but less passing traffic.
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Response from shaun0010, General Manager at Faircity Falstaff Hotel
Responded 11 Sep 2019
Dear Sharone714, Thank you for your review posted on Trip Advisor. We are delighted you enjoyed your stay with us and we hope to welcome you back again soon. Best Wishes Jerod Flaum General Manager
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Savvy in Africa wrote a review May 2019
2 contributions
Here is an amazing gem in the heart of Sandton that blends old fashion attention to detail and a service excellence with an incredible ambiance that makes you wish you could bottle up the experience and take it away. From the welcoming guard to the delightful reception staff to the wonderful Baritas makes this a great all round experience.
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Date of stay: May 2019
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Response from shaun0010, Guest Relations Manager at Faircity Falstaff Hotel
Responded 15 May 2019
Dear Valued Guest, Thank you for sharing the fantastic review with us, we're happy to hear that you had a pleasant stay with us. It's wonderful to know that you appreciated our beautiful hotel setting as well as our friendly service. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. We look forward to hosting you again the next time you're in town. Thanks again for providing us with your feedback. Have a great day! Kind Regards Nonku Sithole Guest Relations Manager
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Kamlesh H wrote a review May 2019
52 contributions47 helpful votes
Pathetic service and no way of contacting the accounts department. They just keep putting the phone down. Booked for 12 nights through Booking.com with no cancellation costs. Cancelled reservation due to change of plans within 5 day and over 2 months prior to my stay. Confirmation of cancellation received with zero costs but the hotel had already put a debit on my card for the full amount and after numerous calls I’m still not able to get a refund. Spoke to Barbara the duty manager who has now escalated to the front desk manager Precious. Wait and see what’s going to happen but all this time I’m being charged not just the interest but FX and bank charges. Beware of their so called free cancellation!
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Date of stay: May 2019Trip type: Travelled as a couple
1 Helpful vote
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Response from shaun0010, General Manager at Faircity Falstaff Hotel
Responded 29 May 2019
Dear Valued Guest, Thank you for providing us with the feedback on your recent stay with us , this is truly appreciated. I am very disappointed that you had such an unfavorable experience whilst making an online booking with us, Please accept my sincere apology for the inconvenience caused. I understand how frustrating this was for you and indeed this should not have happened. In spite of this I sincerely hope that we will have another opportunity to restore your confidence in our service. Best Regards Jerod Flaum General Manager
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DawnJOhannesburg wrote a review Apr 2019
Sandton, South Africa32 contributions37 helpful votes
The receptionist was rude and snooty, and the room (Executive Room) , was dark and old fashioned. This place seriously needs a revamp and refurbishment in order for it to be brought up to date with the modern times. I checked out before I had spent the night there as I just could not bring myself to sleep there !
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Date of stay: April 2019
Value
Cleanliness
Service
Trip type: Travelled solo
Room Tip: Don't choose one on the ground floor next to the pool
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Response from shaun0010, Guest Relations Manager at Faircity Falstaff Hotel
Responded 17 Apr 2019
Dear Valued Guest, Thank you for your valued feedback, it is highly appreciated. We appreciate you bringing this to our attention and assure you that the issues are being rectified by management. Please accept our apologies for the inconvenience you experienced. We look forward to an opportunity to host you again in the near future. Warm regards Nonku Sithole Guest Relations Manager
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PRICE RANGE
US$75 - US$120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
falstaff hotel johannesburg
LOCATION
South AfricaGautengGreater JohannesburgSandton
NUMBER OF ROOMS
45
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Frequently Asked Questions about Faircity Falstaff Hotel
Which popular attractions are close to Faircity Falstaff Hotel?
Nearby attractions include Roma Jewellers (0.9 km), Ster-Kinekor's Cine Prestige (0.4 km), and Jenna Clifford Designs (1.0 km).
What are some of the property amenities at Faircity Falstaff Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Faircity Falstaff Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Faircity Falstaff Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Faircity Falstaff Hotel?
Conveniently located restaurants include Signature Restaurant, Pomodoro Ristorante, and The Green Peppercorn.
Are there opportunities to exercise at Faircity Falstaff Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Faircity Falstaff Hotel have an airport shuttle?
Yes, Faircity Falstaff Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Faircity Falstaff Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Faircity Falstaff Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Faircity Falstaff Hotel?
The staff speaks multiple languages, including English, French, Afrikaans, and Zulu.
Are there any historical sites close to Faircity Falstaff Hotel?
Many travellers enjoy visiting Nelson Mandela Foundation (7.0 km).