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The Maslow

Corner Grayston Drive & Rivonia Road, Sandton 2031 South Africa
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Traveller (523)
Room & Suite (136)
Dining (81)

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About

#16 of 72 hotels in Sandton
Location
Cleanliness
Service
Value
The Maslow is the ultimate new business hotel in Sandton providing an environment where individuals can reach their full potential by having the facilities, technology and intelligence in place to facilitate business. Situated in the heart of Sandton's business district, home to top investment banks, financial institutions, the Gautrain station and the Johannesburg Stock Exchange, The Maslow offers some of the best corporate facilities in Sandton, including complimentary high speed internet access throughout the hotel, 13 meeting rooms, conference centre with multi-divisible ballroom and auditorium, techno gym and an Africology Spa. The Maslow hotel offers a complimentary scheduled return transfer service every 30 minutes to the Gautrain Station and Sandton City. Guests may also make use of the Maslow's private chauffeur service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Wifi
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Trendy
1,122Review11Q+A100Room tips
Traveller rating
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Gerry W wrote a review Jan 2024
London, United Kingdom24 contributions18 helpful votes
I checked into the Maslow, where I have stayed before, to have some medical tests at the Morningside Mediclinic which is literally around the corner and can be reached by the hotel’s shuttle bus. I ended up having to stay for 7/8 weeks of treatment. I decided to stay at the hotel and it was the best decision I made. The staff and management alike were incredibly helpful and supportive and could not do enough to help me on all fronts. I felt very safe and pampered, which is important when you undergoing treatment that leaves you feeling very weak and vulnerable. I was able to use the pool and go for short walks in the lovely gardens and see the resident geese and other birds. A big thank you to all at the Maslow for seeing me through a really hard time.
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Date of stay: October 2023
Value
Location
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amoré Ansar, Guest Services / Front Office at The Maslow
Responded 11 Jan 2024
Dear GerryW50, It warms our hearts to hear that our staff and management provided you with exceptional care and support during your extended stay. We understand how crucial it is to feel safe and well taken care of, especially when going through a challenging time like medical treatment. Your comfort and well-being are always our top priority. We're thrilled that you made the best decision by choosing to stay at The Maslow. It's wonderful to know that you felt pampered and had access to the pool and gym facilities, allowing you some much-needed relaxation amidst your treatment. Thank you for sharing your positive experience with us. Should you ever need our services again or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Wishing you continued good health and happiness!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navigator47771197594 wrote a review Jan 2024
1 contribution
The hotel shuttle service to the mall is popr because it delays so much You can even wait for an hour there because the drivers are in the hotel making stories with the staff there so he comes to pick up people willingly
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Don’t go to the hotel if you don’t have your own Transport their transport is very annoying
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amoré Ansar, Guest Services / Front Office at The Maslow
Responded 11 Jan 2024
Dear Guest, I'm sorry to hear about your experience with our hotel shuttle service. This is definitely not the level of service we strive to provide to our valued guests. Your feedback is important to us, and we appreciate you bringing this issue to our attention. We apologize for any inconvenience caused by the delays and unprofessional behavior of our shuttle drivers. Rest assured, we take this matter seriously and will address it with the utmost urgency. We will investigate the situation further and take appropriate action to ensure that such incidents do not happen again in the future. Your comfort and satisfaction are our top priorities, and we would like to make it up to you for the inconvenience you have faced. Please let us know if there's anything else we can assist you with during your stay or if there's anything specific we can do to rectify this situation. Thank you for bringing this matter to our attention, as it helps us improve our services for all of our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Han2point0 wrote a review Dec 2023
London, United Kingdom476 contributions81 helpful votes
+1
Stayed here for a week with my mum. A mix of exploring Johannesburg and attending a conference. The hotel was super clean. The staff were very helpful and friendly. The gym was good, the spa was great. The shuttle to the mall was handy and the shuttle also dropped us to other local locations we wanted to go to. The pool, bar and conference facilities were well maintained. The restaurant was hit and miss with the meals and speed of service but there are so many options nearby that made up for it.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Amoré Ansar, Guest Services / Front Office at The Maslow
Responded 31 Dec 2023
Dear han2point0, Thank you so much for sharing your delightful experience during your stay at our hotel. We're thrilled to hear that you and your mom had a wonderful time exploring Johannesburg and attending the conference. Cleanliness is paramount to us, and we're glad you found our hotel super clean. Our dedicated staff takes pride in providing helpful and friendly service, so it brings us joy knowing they made your stay even better. We're pleased to hear that you enjoyed the convenience of our gym, spa, and shuttle services. It's great to know that our shuttle was able to take you to the mall and other local locations you wanted to visit. While we're happy to hear positive feedback about our well-maintained pool, bar, and conference facilities, we apologise for any inconvenience caused by the restaurant. We appreciate your understanding and are grateful for the nearby dining options that made up for it. We hope to host you again in the future. If there's anything else we can help you with or if you have any further feedback, please feel free to let me know.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stathis69 wrote a review Jun 2023
Sydney, Australia6 contributions2 helpful votes
I stay at this hotel often . The staff at the lacuna restaurant are truely amazing ! On my resent visit I left a valuable item at my table . I didn’t realise this to some time later Priscilla looked into the matter and retrieve the item from lost property I would like to thank the staff for their continual attentive and warm service
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amoré Ansar, Guest Services / Front Office at The Maslow
Responded 12 Jun 2023
Dear Stathis69, Thank you for taking the time to share your experience with us. We are delighted to hear that Priscilla was able to help retrieve your lost item, and we are proud of our staff for delivering excellent service. We strive to make each guest's stay as pleasant as possible and it's lovely to hear that we succeeded. Your kind words mean a lot to us; thank you for being a loyal guest! Sunny regards, The Maslow Sandton team - Amoré
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Simon D wrote a review May 2023
Singapore40 contributions43 helpful votes
My second stay at the Maslow, 3 days this time. I still quite like this hotel but there are a few issues: (1) Pillows are awful (room #285) (2) The restaurant staff are good, show personality, seem competent, but once they give you a drink and take your food order, you won't see them again for another 20 minutes. I wanted another glass of wine, and basically went up to the bar myself and got it. (3) The breakfast is good, food quality - the fruit, the bread, for example - probably a 6/10. As a vegan, I found there to be not too much going on. Of course there was the "accidentally vegan" staples like baked beans, but even the tomatoes and mushrooms seemed to be cooked in butter. The bread was kind of ok, but very dry. As in most of South Africa, vegan food was an afterthought, actually probably not even a thought at all. At dinner I ordered the potato indian curry, which was the only thing that looked vegan, and marked vegetarian, but when it came I realised it was swimming in cream. (4) I was in the lift when there was a load shedding event and the whole lift blacked out. Then I guess the generator came on, but I was ready to go into a panic attack. Early that day, I did try to use the stairs at the end of my jog, but couldn't actually access any of the floors from the stairs. So, in a country where someone might, with good reason, be wary of getting into a lift, in this hotel, you are simply unable to use the stairs. (5) When I checked in, after having booked through one of the aggregator sites (that took my credit card details, with no transparency as to whether I had been charged or the credit card details were simply a guarantee), I got to my room late at night, and then received a call from the front desk saying sorry I forgot to take payment, please come down and pay. Which I did. Didn't really bother me, although I did register that it seemed like the process was a bit loose. Then this evening, on day 3, I had dinner in the restaurant. Recieved the bill, which had rows at the bottom for tip, total, name, signature, and room number. Since the staff had been awol most of the time I was in the restaurant, I didn't fancy waiting around for 15 minutes while they executed the process. So I tipped (although should not have), filled in name and room number, and off I went. Now, I've had about 800 hotel stays in my 58 years on Earth, and in that time, what I just did with the bill, has been perfectly fine. However, I got to my room, brushed my teeth, went to bed, and then the phone starts ringing. Apparently I "don't have any credit" and I need to come down and settle the restaurant bill. I said "I'm not coming down. The hotel has my credit card details. I will settle it in the morning. What is happening here is absolutely not normal. Good night." So my message to the Maslow hotel management is simply: clean up your act, this just makes you look ridiculous, and frankly I'd be a bit embarrassed.
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Date of stay: April 2023
Value
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amoré Ansar, Guest Services / Front Office at The Maslow
Responded 25 May 2023
Dear Simon, We apologise for the inconvenience caused and understand that it is not up to the standard of our services. We take feedback like this very seriously and will be sure to address the issues you have mentioned as soon as possible. Thank you for bringing these matters to our attention; we highly value your input. Sunny regards, The Maslow Sandton team - Amoré
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lishia D wrote a review Apr 2023
1 contribution
I stayed at the Maslow at the beginning of April. WOW, WOW, WOW! What a superb experience! I have to make mention of the fabulous Kagiso in the Lacuna Bistro, the ladies from housekeeping, Gloria & Elizabeth who never failed to make me feel like I was at my second home & the superb front desk staff who were super helpful always. Long stay. Great laundry service. Loved, loved loved the Josper Grill which takes grilling lamb chops to a whole new level - I will see you soon. Lish (UK)
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Book early
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amoré Ansar, Guest Services / Front Office at The Maslow
Responded 02 May 2023
Dear Lish, Thank you so much for your kind words and for sharing your wonderful experience with us. We are thrilled that our staff made you feel at home and went above and beyond to ensure your stay was nothing short of perfection. We hope you will come back soon :-) Sunny regards, The Maslow Sandton team - Amoré Ansar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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oransome wrote a review Apr 2023
Zurich, Switzerland1104 contributions332 helpful votes
Always reliable. Decent breakfast. Good bar with wonderful staff. Good spa too, though reservations are advised. Decent location in Sandton. Lots of parking. Good rates. Our room was a little loud though. Ask to have a room which does not face the pool or the parking lot. I practically lived here for 16 months. Some staff still recognised me. nice.
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Date of stay: April 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amoré Ansar, Guest Services / Front Office at The Maslow
Responded 25 Apr 2023
Dear oransome, We look forward to having you stay with us again soon :-) In the meantime, we hope you keep spreading the word about The Maslow and our commitment to providing a great experience for all of our guests. Sunny regards, The Maslow Sandton team - Amoré
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JBW wrote a review Apr 2023
Whitley Bay, United Kingdom155 contributions106 helpful votes
This is a very nice, business-style hotel in Sandton, an upmarket area of Johannesburg. Only stayed one night but mostly positive experience. Clean rooms, all the facilities you’d expect and easy to get to the local mall and Nelson Mandela Square on the free shuttle bus. Would have given a 5 but the check-in process was chaotic. 9 of us staying booked a year ago and they seemed to be allocating our rooms there and then. 5 rooms in different parts of the hotel was disappointing. Also the shower being a window to the rest of the room so your Co-occupants can see you showering was interesting and ridiculous that this was allocated to our two chicken aged 20 and 17. No smiles or friendliness from the reception staff sorting this and it took a long time to check us in.
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amoré Ansar, Guest Services / Front Office at The Maslow
Responded 25 Apr 2023
Dear BlithburySloth, We are sorry that your experience at The Maslow was not as pleasant as expected. We appreciate you taking the time to rate your experience, and we will use this as an opportunity to work on our service and ensure that our customers have a great experience in the future. Please don’t hesitate to reach out to us if you have any other feedback or suggestions. Sunny regards, The Maslow Sandton team - Amoré
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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D Smith wrote a review Mar 2023
London, United Kingdom50 contributions57 helpful votes
Stayed here numerous times on business and the experience has always been positive Tip is to ask for a room away from the pool deck to avoid the corporate parties from those renting the boardrooms for conferences Otherwise very good, book with confidence
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amoré Ansar, Guest Services / Front Office at The Maslow
Responded 12 Mar 2023
Dear Narcedat60m We really appreciate you taking the time to rate our hotel. Your feedback is incredibly valuable to us and helps improve our services so that we can provide an even better experience for all of our guests in the future. Thank you again for your support and we look forward to seeing you again soon :-) Sunny regards Amoré
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DerikCoetzer wrote a review Feb 2023
Cape Town Central, South Africa6 contributions2 helpful votes
The Maslow is a top class business hotel. Perfectly located. The restaurant is excellent. Most importantly, the staff, especially Zandile and Rose makes it feel like a home away from home. Excellent service. Highly recommended, and very affordable.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amoré Ansar, Guest Services / Front Office at The Maslow
Responded 26 Feb 2023
Dear Derik, Thank you for your kind words, it means a lot to us. We are delighted that Zandile & Rose was able to make your stay memorable and we will make sure to pass on your feedback 😊 We look forward to having you back at The Maslow Sandton soon. Sunny regards, The Maslow Sandton team - Amoré Ansar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 2,118 - R 2,996 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaGautengGreater JohannesburgSandton
NUMBER OF ROOMS
281
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE MASLOW - Hotel Reviews & Price Comparison (Sandton, South Africa) - Tripadvisor

Frequently Asked Questions about The Maslow
Which popular attractions are close to The Maslow?
Nearby attractions include Nelson Mandela Square (1.0 km), Sandton City Shopping Centre (1.2 km), and The Diamond Ring By GC Manufacturing Jewellery (0.9 km).
What are some of the property amenities at The Maslow?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Maslow?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Maslow?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Maslow?
Yes, free parking is available to guests.
What are some restaurants close to The Maslow?
Conveniently located restaurants include Trumps Grillhouse and Butchery, The Big Mouth, and Hard Rock Cafe.
Are there opportunities to exercise at The Maslow?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Maslow have airport transportation?
Yes, The Maslow offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Maslow?
Yes, dry cleaning and laundry service are offered to guests.
Does The Maslow offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Maslow?
Many travellers enjoy visiting Nelson Mandela Foundation (5.5 km) and Kilimanjaro Travel Sa (4.4 km).