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The Maslow

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783 Reviews from our TripAdvisor Community

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Showing 655: English reviews
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Reviewed yesterday NEWvia mobile

Nice hotel. The staff is very friendly. This is my second stay here and no compliants. Good taxi service as well. The restaurant is good. Next business trip I will surely book the Maslow again. Price/quality is good.

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Helpful?
Thank Bas v
Lagos, Nigeria
Reviewed 4 days ago NEW

Hotel staff was very friendly. The cooling system in my room had issues and I was moved to a better room same evening. The concierge was quite helpful and very policte as well. Good breakfast buffet. I would stay here again. Could improve on the shuttle service to sandton city mall and train station. We had to wait long for...

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Helpful?
Thank nwandy d
Management response:

Dear Nwandy, We are so pleased to hear that you have enjoyed your stay with the Maslow hotel. We will definitely look into the shuttle service delay issue which you experienced during your stay with us. We look forward to welcoming you back again soon. Kind Regards Customer Relations Executive Nconco Dantile

Dubai, United Arab Emirates
Reviewed 2 weeks ago

Upon arrival early in the morning, a refreshing beverage was handed out which was a very nice touch to what was a good service. Ordered room-service for breakfast as we were too tired to head down for the buffet. The breakfast itself was good, however the food was cold and was likely to have been sitting out for awhile before...

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Helpful?
Thank goundar-morton
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us. We are very happy to hear that you enjoyed your stay overall, however, there are a few disappointing points made. Thank you for bringing these to our attention, so that we may improve on our Room Service going forward. We hope to welcome you back to the Maslow in...

Huntingdon, United Kingdom
Reviewed 2 weeks ago

A shorter trip this time but enjoyed it just as much. Room was clean and well equipped. Staff were all pleasant and helpful. A nice feature is the Wayfarer Lounge where you can go once you have checked out - coffee and drinks available and some comfy chairs too! A colleague and i ate in the Lacuna Restaurant and had...

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Helpful?
Thank Nick_Va_12
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for the feedback from your recent stay at the Maslow. We are so pleased to hear that you enjoyed your stay, and the service provided by the team. We certainly hope that you will be back to stay with us again soon. Kind Regards, Melany Vaughan, Customer Relations Executive

Sydney, Australia
Reviewed 3 weeks ago

From reception to check out the service was excellent. We were only there for one night but dined for dinner (after a 14 hr flight) and breakfast. Both meals were as expected and had no complaints as to service. There is free wifi in the room and a decent selection of tv channels. The photos already submitted are a good...

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Helpful?
Thank Alan T
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed your stay, and that you would stay with us again in the near future. We hope to see you again soon. Kind Regards, Melany Vaughan, Customer Relations Executive

Cape Town, Western Cape, South Africa
Reviewed 4 weeks ago

My friend always stays at the Maslow, so we decided to give it a try. The room was as per the picture, modern and not too small although the bath was peeling in a few spots. Semi open plan bathroom with a glass sliding door that divides the toilet and the room, so if you want privacy for sound and...

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Helpful?
Thank SinclairVanessaLin
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for your feedback. You have raised quite a few points of concern, which is not the kind of feedback we set out to achieve, so we will be looking into this, and addressing the issues departmentally. We appreciate you taking the time to share your experience with us, and we hope that you will allow...

Guarulhos, SP
Reviewed 4 weeks ago

Very good hotel. Located in a good neighborhood, near Nelson Mandela Square. The hotel has a swimming pool, good wi-fi in all areas and rooms. The breakfast is really good and sorted. It has shuttle to/from a Shopping center near by, every 30 min.

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Helpful?
Thank Maruchia
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for your review of the Maslow hotel in Sandton. We are very happy to hear that you enjoyed your stay, and were able to make use of the pool and other facilities throughout. We hope to be able to welcome you back again in the near future. Kind Regards, Melany Vaughan, Customer Relations Executive

A TripAdvisor Member
Level Contributor
74 reviews
19 hotel reviews
13 helpful votes
Reviewed 4 weeks ago via mobile

I had my first visit here over the weekend and I found it to be a welcome stay. The room was well priced and comfortable and in room dining excellent. My only issue was with my turndown service requested not been followed up on and done both nights I requested it... The staff are friendly and very accommodating. I enjoyed...

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Helpful?
Thank A TripAdvisor Member
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for your feedback. We are so pleased to hear that you enjoyed your stay with us, as well as your treatment at Africology, and we certainly hope to welcome you back again in the near future. Kind Regards, Melany Vaughan, Customer Relations Executive

durban south africa
Reviewed 15 March 2017

Great location and great for business trips . staff are friendly and very helpful and make you feel welcome where ever you are in the complex . the food is excellent . Rooms are spacious and modern .Free shuttle to Gautrain .Nightly turn down with little treats. swimming and garden area is well maintained and very relaxing . Breakfast has...

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Helpful?
Thank nikkimartin62
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for your feedback. We are delighted to hear that you enjoyed your stay, and we hope that you will be back again soon. Kind Regards, Melany Vaughan, Customer Relations Executive

Lagos, Nigeria
Reviewed 14 March 2017 via mobile

Great location and good for business trip. Courteous and professional staff also! I must add that the food is excellent here. Will definitely stay there again should my itinerary be in that area of JHB.

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Helpful?
Thank Micheal E
melany_vaughan, Customer Relations Executive at The Maslow, responded to this review

Dear Valued Guest, Thank you for your feedback. We are so pleased to hear that you enjoyed your stay, specifically due to the location, professional staff and food on offer. We look forward to welcoming you back on your next trip into JHB. Kind Regards, Melany Vaughan, Customer Relations Executive

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Maslow is the ultimate new business hotel in Sandton providing an environment where individuals can reach their full potential by having the facilities, technology and intelligence in place to facilitate business. Situated in the heart of Sandton's business district, home to top investment banks, financial institutions, the Gautrain station and the Johannesburg Stock Exchange, The Maslow offers some of the best corporate facilities in Sandton, including complimentary high speed internet access throughout the hotel, 13 meeting rooms, conference centre with multi-divisible ballroom and auditorium, techno gym and an Africology Spa. The Maslow hotel offers a complimentary scheduled return transfer service every 30 minutes to the Gautrain Station and Sandton City. Guests may also make use of the Maslow's private chauffeur service. ... more   less 

Additional Information about The Maslow

Address: Corner Grayston Drive & Rivonia Road, Sandton 2031, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: R1 657 - R3 432 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Maslow 4*
Number of rooms: 281
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Sandton
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Questions & Answers

Here's what travellers have asked, with answers from The Maslow staff and other travellers.
7 questions
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Questions? Get answers from The Maslow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not all rooms have baths, if you want one, ask for one. Ask for a room not overlooking the bar”
449rosies, 3 Mar 2017 | Read review
“They're all good...small but good.”
  • The Maslow
A149VIpeterg, 27 Feb 2017 | Read review
“choose floor two and above- less noise”
PaulaDBell, 24 Feb 2017 | Read review
“Don't stay there”
, 20 Feb 2017 | Read review
“If two of you demand a king or twin beds”
alexanderb221, 19 Feb 2017 | Read review
5 of 5