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InterContinental Johannesburg Sandton Towers

657 reviews
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Traveller (270)
Room & Suite (92)
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Overview
  • Excellent50%
  • Very good36%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“club floor”(25 reviews)
“sky bridge”(10 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from InterContinental Johannesburg Sandton Towers
Special Offer: Book Direct and Save
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Reviews (657)Write a Review
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271
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25
8
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All reviewsclub flooratrium restaurantsky bridgemandela squarenespresso machine in the roomgreat hotelcorner roomconvention centerroom servicehotel gymseparate showerupgraded to a suiterooms are spaciousrestaurants and shopsthe general managerhotel staffmini bar
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6 - 10 of 578 reviews
Reviewed 3 weeks ago via mobile

You stay at home as this hotel showing the greater sense of hospitality. All staff is inspired to let you very conform in any demands and occasion. This is most favourite hotel in SA. Quality of food reflecting the prices .

Thank Teodoro frances... d
Response from Kaliq E, General Manager at InterContinental Johannesburg Sandton TowersResponded 3 weeks ago

Thank you for using this platform to detail your experience. Your positive comments are appreciated and will be shared with the team. Look forward to your next stay. Regards

Reviewed 3 weeks ago

The ++: Amazing location and excellent personnel, especially the concierge. The --: Requested a romantic turndown before we flew by email, emailed them again after night 1 and no turndown, asked one of the staff as well. It never did. We did not have the...More

Thank Mi_Chapman
Response from Kaliq E, General Manager at InterContinental Johannesburg Sandton TowersResponded 3 weeks ago

Thank you for your posting on Tripadvisor. Your positive comments have been noted and will be shared with the team. I am disappointed to learn that we did not deliver on a reasonable request. I would like to investigate the matter further. Please email me...More

Reviewed 4 weeks ago via mobile

Excellent friendly service. Well- appointed rooms, large bathroom. Nespresso coffee. Very comfy wide bed. Messazine swimming pool opens at 6h Sun up around 8h. Well placed for Mandela plaza with good restaurants (opposite).

Thank Christine C
Response from Kaliq E, General Manager at InterContinental Johannesburg Sandton TowersResponded 3 weeks ago

Thank you for your posting on tripadvisor. Your positive comments are appreciated and will be shared with the team. Look forward to your next visit. Regards

Reviewed 4 weeks ago via mobile

Worst experience ever at this hotel. My husband made a reservation online and once we got to the hotel after travelling for many hours, we were told that the system is offline and our booking was unable to be confirmed. We was then escorted in...More

Thank raeesa h
Response from Kaliq E, General Manager at InterContinental Johannesburg Sandton TowersResponded 4 weeks ago

Thank you for your posting on TripAdvisor. I am disappointed to learn about this unfortunate experience. This is definitely not the standard of service delivery at the Intercontinental Sandton Towers. I will personally investigate this matter and revert with feedback. Please forward your contact details...More

Reviewed 9 January 2018 via mobile

I have always stayed at Intercontinental hotels in NY, London, San Francisco, Paris and some other places. The hotels are usually fine, the service very good, the locations usually great. Paris Le Grand and London at Park Lane are fantastic hotels. For quite a long...More

Thank Demapi
Response from Kaliq E, General Manager at InterContinental Johannesburg Sandton TowersResponded 12 January 2018

Thank you for your detail posting on TripAdvisor. Your comments both constructive and Positive have been noted. I am concerned about your experience at my hotel and I can assure you that this is not the standard that we aim to deliver. I appreciate your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Spa
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room Service
Airport Transportation
Banquet Room
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Spa
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$217 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Sandton
#5 Spa Hotel in Sandton
#6 Romantic Hotel in Sandton
#6 Luxury Hotel in Sandton
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$217 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Sandton
#5 Spa Hotel in Sandton
#6 Romantic Hotel in Sandton
#6 Luxury Hotel in Sandton
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (270)
Room & Suite (92)
Dining (36)
Pool & Beach (9)
Questions & Answers
Ask a question
naphiri241
5 July 2017|
AnswerShow all 3 answers
Response from Kaliq E | Property representative |
Hello thank you for your question. The skywalk is on the 10th Floor if you are a resident.
1
Vote
sarturn
20 February 2017|
AnswerShow all 4 answers
Response from Kaliq E | Property representative |
Good Morning, All our rooms has electronic safety deposit boxes with your own personal code. Thank you for your interest in the Intercontinenetal Sandton Towers. Regards
0
Votes
Kristi S
28 August 2016|
AnswerShow all 8 answers
Response from DdJacques | Reviewed this property |
If you have access to the club lodge, snack and drink are free, but NOT the full morning breakfast..
1
Vote
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12
Room Tips
"Corner rooms are much bigger and have great views, we were upgraded to the Club Section but the room was..."
Read review
"If there are suites available, go for it! On this trip, they were at capacity but even our executive double..."
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"North facing rooms overlook a busy road, but quieten down at night."
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"you get an extended check out if you are an IHG Rewards Member!"
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