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Protea Hotel Johannesburg Balalaika Sandton

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Traveller (350)
Room & Suite (130)
Pool & Beach (33)
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Overview
  • Excellent27%
  • Very good47%
  • Average17%
  • Poor5%
  • Terrible4%
Travellers talk about
“lords bar”(18 reviews)
“crown court”(15 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
03 Jun04 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1 083)
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1 - 5 of 921 reviews
Reviewed 1 week ago

Overall this hotel is in an excellent location. Just 1km for Nelson Mandela Square and rather large shopping centre. There is a shuttle that takes you back and forth, every 1/2 hour on the 1/2 hour, which is great. The hotel is situated near the...More

Thank tcschant
Response from Balalaika_Management, General Manager at Protea Hotel Johannesburg Balalaika SandtonResponded 1 week ago

Dear “tcschant” Thank you very much for your candid review on ‘TripAdvisor’, of your recent stay at our hotel. Your feedback is extremely valuable to our team. As mentioned we are located in the heart of Sandston’s business district, and we are “a little bit...More

Reviewed 2 weeks ago

Hotel was nice enough, but check in was slow and cumbersome. I couldn't find my booking form straight away, so the female receptionist got quite rude, as i couldn't remember whether I booked the room in my new surname or not. Either way, it's a...More

Thank budgetfussy
Response from Balalaika_Management, General Manager at Protea Hotel Johannesburg Balalaika SandtonResponded 1 week ago

Dear “Budgetfussy” Thank you for taking the time to share your recent experience with us “TripAdvisor”. Receiving a warm welcome during check-in often times sets the tone for a great stay. Unfortunately, it was brought to my attention that we fell short of meeting your...More

Reviewed 2 weeks ago

My room was OK! It was clean. But, ask for a room on an upper level. The staff, breakfast, and the food in the restaurant was very good. The staff was very nice and helpful. The breakfast was out of this world!! It was fantastic...More

Thank DeltaZ930
Response from Balalaika_Management, General Manager at Protea Hotel Johannesburg Balalaika SandtonResponded 1 week ago

Dear “DeltaZ930” Thank you very much for your candid review on ‘TripAdvisor’, of your recent stay at our hotel. Your feedback is extremely valuable to our team. We will congratulate our staff on their friendly service. How wonderful that you enjoyed our, great service, and...More

Reviewed 2 weeks ago

At some time in the past this must have been a splendid hotel but it suffers from the extensive building going on around it and also the renovations to the Bull Run restaurant. It is a bit like a rabbit's warren and a difficult hotel...More

Thank David M
Reviewed 3 weeks ago via mobile

Had a chance to stay here for one night for a meeting at the hotel's conference centre. The hotel is located in a prime Sandton spot but is sadly outdated in its style and services. Rooms are old and basic, as are most of the...More

Thank TreveP
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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$102 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Sandton
#10 Business Hotel in Sandton
#17 Luxury Hotel in Sandton
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Sandton
#10 Business Hotel in Sandton
#17 Luxury Hotel in Sandton
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (350)
Room & Suite (130)
Pool & Beach (33)
Dining (13)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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Sandy M
29 December 2017|
AnswerShow all 4 answers
Response from plouwrens | Reviewed this property |
The rooms are very old and the Wifi for the most part was non existent. The breakfasts were very average, nothing better than one would get at home, so don't expect much more than what you would normally rustle up in your... More
0
Votes
coach766
8 August 2017|
AnswerShow all 7 answers
Response from Balalaika_Management | Property representative |
Hi Yes we do. We have a kettle with complimentary tea, coffee, milk and sugar. Regards Tessa
0
Votes
Robert H
2 July 2017|
AnswerShow all 5 answers
Response from Betti M | Reviewed this property |
Sadly we only had coffee before leaving for a 7am flight, but there was scrambled eggs bacon a variety of breads pastries fruit etc.
0
Votes
Room Tips
"Upper level floors."
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"upper floors are better"
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"Anything away from the lobby will do ..I prefer the second floor with a balcony... inherently more safe."
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"for me a room with patio/balcony overlooking pool/gardens"
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