Our original accommodation brand, check into City Lodge Hotels for classic service excellence in an upper mid-scale setting. Relax in the spacious, comfortable rooms; enjoy delicious breakfast, lunch and dinner to the brand’s signature #Café restaurant; take a dip in the pool; stay active in the fitness room; book that meeting or event in the boardroom and conference rooms; and unwind at the end of the day in the sundowner bar. With fast, reliable WiFi throughout your stay, we are dedicated to making your next business, leisure, and bleisure stay a testament to “easy living”. City Lodge Hotels are spread across South Africa and in Maputo, Mozambique.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Location
Hill Road Morningside, Sandton 2057 South Africa
City Lodge Hotel Sandton Morningside
125 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Excellant hotel. Excellant place to stay. So affordable, and compared to similar / surrounding hotels in the area the value for money is incredible.
The rooms are big enough to walk around all the furniture and not bump into anything at all. There is a desk and chair big enough to put a laptop on and actually work at or do your makeup on. The bed is firm and the linens are soft and clean always.
The windows are huge and actually open really far which I love. There are even smoking rooms which I love love love!!
My favourite part is probably the room divider between the bed and bathroom which is automated to go up and down at the flick of a button. It makes me sooo happy!! Lol.
Then theres the pool and the outside area where you can lounge, eat, chill and swim. I haven't found a downside so far and for someone as critical as me that's a big big deal.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandy Gunpath, Owner at City Lodge Hotel Sandton Morningside
Responded 26 Feb 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had an amazing stay and that you found our hotel to be excellent in every aspect. It's fantastic to know that you appreciated the spaciousness and functionality of our rooms, as well as the comfort of our beds and linens. We're glad you enjoyed the large windows and the option for smoking rooms—it's all about catering to our guests' preferences! We're especially delighted that you loved the automated room divider; it's the little details like that which we hope make your stay truly memorable. We're thrilled that you enjoyed our pool and outdoor area as well. Providing a relaxing and enjoyable environment for our guests is always our priority. Thank you again for your glowing review and for choosing to stay with us. We look forward to welcoming you back for another wonderful stay soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved the City Lodge Hotel. Location was great and the staff was courteous and friendly. The room was clean, neat and tidy. Housekeeping did an amazing job; the room felt spotless every day. Stayed here for 7 nights and our stay was very comfortable. Breakfast buffet had fresh fruits, juices, yogurt, and an omelet made per order. Considering the affordable price, this hotel delivered excellent value. We enjoyed breakfast and lunch, and access to the gym and swimming pool. Worth every penny. Special thanks to reception staff Rhoda Ndhlovu for her exceptional assistance in all matters.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Pool side rooms are better on main floor. There is no elevator for higher floors.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandy Gunpath, Owner at City Lodge Hotel Sandton Morningside
Responded 17 Nov 2024
Thank you so much for your wonderful feedback! We’re thrilled to hear that your stay at City Lodge Hotel was enjoyable and perfectly suited to your family trip. It’s always our goal to provide a clean, comfortable, and welcoming environment, and we’re glad our housekeeping team and amenities met your expectations. Your kind words about Rhoda Ndhlovu and her exceptional assistance will be shared with her and the team – she’ll be delighted to know her efforts made a difference during your stay. We’re also happy to know you enjoyed the breakfast buffet, lunch offerings, and access to our gym and swimming pool. It’s fantastic to hear we delivered excellent value for your stay. Thank you once again for recommending us to families and couples. We hope to welcome you back soon for another memorable experience!
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Stayed at the hotel for 4 nights in January 2020. Travelled with my wife and two kids. The kids shared a room next to ours.
Very clean hotel, friendly staff, efficient check-in and check-out. Arrived late around 11 pm but had phoned ahead and the check-in was smooth. Checked out at 4 am because we needed an early start on the day, and again the service was impeccable at those wee hours.
Unfortunately didn't get to taste their cuisine as we tended to wake up late and then spent the day away. Nevertheless managed to make use of their swimming pool which was lovely.
I recommend staying at this hotel if you need a nice, peaceful and secure place from which you can visit the various areas in Joburg whilst on vacation.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Sandton Morningside
Responded 23 Jan 2020
Thank you for staying with us and we are so glad that you had a great stay! We look forward to welcoming you back soon.
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I was staying at City Lodge Hotel Morningside with the South African Breweries’ team. I stayed in room 215 from Thursday, 29 Feb and I checked out on Friday morning 1 March. I know I left my face wash behind in the bathroom in the room I was staying in as I had used the face wash in the morning. The face wash is what I have in the picture I have attached below.
I am very disappointed to hear that this face wash was not found even from a guest that was just staying for 1 night, and apparently no one checked into the room after me. This makes me lose trust in the hotel and leaves me concerned on success rate of guests receiving their lost items if more valuable items have been left behind. Mandisa Mvelase 0613150145
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip:Hotel needs to ensure they properly manage guests’ lost items, no matter how insignificant....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandy Gunpath, Owner at City Lodge Hotel Sandton Morningside
Responded 03 Mar 2024
Dear Mandisa, We take the handling of lost items very seriously and have taken immediate action to address your concerns. Our team has contacted you directly and sent a follow-up email to assist in resolving this matter. We value your feedback and appreciate the opportunity to address this issue directly with you.
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Maybe my timing was wrong but this is one property i will never book gor myself or my clients (I'm a travel agent). We arrived at 19:00 and it was pouring rain. I cheked in and asked the check in lady for assistance with my bags, she simply handed me an umbrella and said i could return it when i was done. Although there was a trolley and porter. rooms a dark and definetly has fleas. We checked out an hour later but was not once asked why. I wrote an extensive letter to management about my experience with no response received at all 3 days later. They obviously do not care for customer relations. I have stayed previously at Courtyard Rosebank and the staff there try their best, maybe try that property if you want to use a City Lodge property. Avoid this one.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel Sandton Morningside
Responded 19 Feb 2023
Thank you for staying with us. We are so sorry to hear about your experience. As this is not a true representation of the quality and level of excellence that we usually offer, we will certainly take your comments to heart and do what we can to make the necessary changes.
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I recently stayed at City Lodge Hotel in Johannesburg. The overall experience was average. Unfortunately, I didn't get a chance to try the food as they didn't offer halal options for the Muslim delegates. I believe they could improve the variety of their menu to accommodate diverse dietary needs. While I didn't have any issues with my room, the gym was quite small, and I didn't have time to use it. On a positive note, the location is convenient, and the staff are friendly and welcoming.
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Date of stay: July 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandy Gunpath, Owner at City Lodge Hotel Sandton Morningside
Responded 30 Jul 2024
Thank you for your review. We're pleased to hear you enjoyed our convenient location and friendly staff. We apologize for not having halal options on our menu and appreciate your suggestion to improve this. We're glad you had no issues with your room, though we acknowledge your feedback on the gym size. We hope to welcome you back soon and make your next stay even better.
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On arrival they could not find the booking even when the hotel voucher was presented. They finally were able to sort that out. Then when it was time for bed the sheets were dirty, i don't mean marked, there was sand , hair , flakes of something. I dare not actually think what. Further to this they say scan the QR code to order food, this is not actually an easy process. You have to phone front desk from your mobile phone (no phones in the room). Then they can't bring you the meal you need to go and collect it. The room is so dated i thought i took a time machine to 1996. its shocking that this place manages to exist. Stay somewhere else, there are plenty more options in Sandton. Be warned.
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Date of stay: November 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel Sandton Morningside
Responded 13 Nov 2022
Thank you for staying with us. We are so sorry to hear about your experience. As this is not a true representation of the quality and level of excellence that we usually offer, we will certainly take your comments to heart and do what we can to make the necessary changes.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a hotel to avoid. Poor wifi. They offer a 0 to 1mb wifi speed. Maybe ok for families but crap for business people.
Management is unresponsive and clueless on what to do. Their IT support team says they dont see anything wrong.
Worst hotel I have stayed in. Avoid if possible. There are better options in the vacinity.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel Sandton Morningside
Responded 10 Oct 2022
We are greatly shocked and saddened by your review. We strive to deliver the very best customer service to our guests and clearly something went wrong during your stay. We offer uncapped WiFi to all of our guests and it is usually fast and reliable. As per your conversation with our duty manager, who liaised with our IT department, your room seemed to be the only one with the slow connection. We know how important WiFi is to effective business communications and apologise profusely for the inconvenience and frustration this caused you. We wish to assure you that our IT department and management do not take your feedback lightly. We strive to ensure our guests are happy and are sorry for any shortcomings on our side that may have spoilt your stay. We hope you will give us another chance to redeem ourselves.
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The staff were all very welcoming, friendly and highly professional. The rooms were excellent. The environment was serene. Proximity to the Sandton City Mall allows for easy and vast shopping options. I am definitely coming back next year.
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Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mandy Gunpath, Owner at City Lodge Hotel Sandton Morningside
Responded 4 weeks ago
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us and found our team to be welcoming, friendly, and professional. It's great to know that you appreciated the serene environment and the convenience of being close to Sandton City Mall. We look forward to welcoming you back next year for another excellent stay.
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Ideally situated...just a stones throw away from Sandton City. We had a pleasant stay... although we checked in late (around 18:30), staff was welcoming and quite helpful. Rooms were clean and neat. The beds were comfy and so was the sofa bed. The hotel was quiet and peaceful and my kids felt quite safe being there.
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Date of stay: April 2023
Value
Location
Service
Room Tip:The hot water takes a while to get to the taps.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from
Mr Anton Rademeyer, Agency / Consultant at City Lodge Hotel Sandton Morningside
Responded 04 May 2023
Thank you for taking the time to leave us a review! We are glad to hear that you enjoyed your stay with us and found our location to be convenient. It's great to know that our staff were welcoming and helpful, and that you and your family felt safe during your stay. We hope to welcome you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi Kuda, Unfortunately only selected City Lodge Hotels have interleading rooms and Morningside is not one of them. Our Town Lodge Sandton, Grayston Drive, which is in close proximity to City Lodge Hotel Morningside does offer interleading rooms. Kind Regards
There are more places to choose from in the Sandton area.
PRICE RANGE
R 871 - R 1,223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city lodge - sandton/morningside hotel sandton, city hotel sandton morningside
LOCATION
South AfricaGautengGreater JohannesburgSandton
NUMBER OF ROOMS
160
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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