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Sandton Sun And Towers

Corner Alice Lane And Fifth Street, Sandton 2196 South Africa
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Traveller (524)
Room & Suite (220)
Dining (64)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#7 of 72 hotels in Sandton
Location
Cleanliness
Service
Value
Sandton Sun & Towers is a landmark in the Sandton skyline, and is the ultimate destination complex seamlessly integrated into the Sandton City Shopping Centre Diamond Walk and the Sandton Convention Centre.
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Property amenities
Secured parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Wifi
Paid internet
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Rooftop bar
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Shops
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Business
Languages Spoken
English, Afrikaans
1,462Review0Q+A100Room tips
Traveller rating
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langtonr wrote a review 02 Apr
Harare, Zimbabwe160 contributions41 helpful votes
+1
This is a very fine establishment where every care is taken to ensure maximum luxury for guests. The room service, the laundry service, the housekeeping, and the experience at the front desk are all very exceptional. The in-room coffee was amazing as well.
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mzukisi Mpetha, Other at Sandton Sun And Towers
Responded 2 weeks ago
Dear Langtonr Thank you for taking the time to give a positive review of your stay at Sandton Sun & Towers. Guest feedback is an essential part in ensuring that our clients are provided with the level of quality and effective customer service that are synonymous with our brand. Receiving such great feedback instils a great sense of achievement within us on the amazing and efficient staff we have working at the Sandton Sun. We appreciate your comments, which allows us to make your future stay with us an even better experience. We look forward to welcoming you back soon. Kind Regards Disebo Tlolane Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Luke-n-LauraB wrote a review Mar 2024
St. Helier, United Kingdom544 contributions155 helpful votes
We stayed for a few nights while in Jozi and this was the perfect location. The hotel was really great, met by lovely staff, very helpful with all our needs. Big comfortable rooms, spotless and clean with all the amenities. The restaurant was perfect, amazing food for brilliant value and again, the staff in the restaurant were so helpful and accommodating with needs. The pool is lovely too and the hotel as a whole was just perfect, thank you so much for having us!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Busi Mayisela, Owner at Sandton Sun And Towers
Responded 2 weeks ago
Dear valued guest, Thank you for your wonderful review! We're thrilled to hear that you had such a fantastic experience during your stay with us in Jozi. It's delightful to know that our convenient location, spacious and comfortable rooms, and attentive staff contributed to making your visit memorable. We're glad that you enjoyed dining at our restaurant and found the food to be amazing value. Our team takes great pride in providing excellent service, and your kind words will surely motivate them to continue going above and beyond for our guests. We're pleased that you had the chance to relax by our pool and that your overall experience with us was nothing short of perfect. We sincerely appreciate your patronage and look forward to welcoming you back on your next trip to Jozi! Warm regards, Busi Mayisela Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carl S wrote a review Mar 2024
Houston, Texas27 contributions14 helpful votes
Reception fantastic team, housekeeping amazing, wonderful room. But Food and Beverage let the hotel down. Took an average of 15 mins to get drinks ordered and delivered, we were alert to order drinks at the bar, and the bar tender shouted at us to get a server to take our order, we were shocked as he was so rude, hotel looks beautiful, great location
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mzukisi Mpetha, Other at Sandton Sun And Towers
Responded 3 weeks ago
Dear Carl Thank you for choosing to stay with us at Sandton Sun & Towers recently. We appreciate you taking the time to share your experience with us. Your comments are very important, as your feedback allows us to evaluate and improve on the services we offer, and we hope to welcome you back soon. Kind Regards Disebo Tlolane Guest Relations Manger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amy wrote a review Mar 2024
London, United Kingdom30 contributions8 helpful votes
Stayed here a number of time. Good business hotel well located and rooms to a good standard. Was in the towers this time and although the walk to the sun deck is long (no really nice outside space in the towers) I found the room and the breakfast was a much better standard. The Sunderland service as always leaves a hell of a lot to be desired I suggest ordering your next drink on the delivery of your first. Organised chaos is how I tend to describe it and it never seems to improve even though there seems to be multiple staff.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mzukisi Mpetha, Other at Sandton Sun And Towers
Responded 04 Mar 2024
Dear Valued Guest Thank you for taking the time to rate us. We are sorry to hear that your stay with us did not meet your expectations. Please accept our sincere apologies for the inconvenience you have experienced during your stay with us. Your feedback is vitally important as this allows us an opportunity to make any necessary changes and improvements on guest satisfaction. We would like to assure you that the relevant parties have been addressed to avoid a repeat of the unsatisfactory service you received. I trust that you will give us another opportunity to rectify our mistakes, and we hope to welcome you back soon. Kind Regards Disebo Tlolane Guest Relations Manger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Samantha G wrote a review Feb 2024
3 contributions1 helpful vote
We decided to treat our little one to a stay in the hotel for her birthday. Room was lovely but when it came to bedtime, as we were just above the pool area, there was a party with excessive loud music on a loop. We had our TV on, windows closed and a white noise machine on and yet we could still hear the bass of the music downstairs. Hubby then phoned down to reception to report to the duty manager. He suprised to hear the attitude of said man. He told us to wait till 10 then they would turn it off. Thoroughly disappointed. Will not see us again and we will let others know too.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Rather stay at Garden court or Balalaika.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mzukisi Mpetha, Other at Sandton Sun And Towers
Responded 08 Feb 2024
Dear Samanthag Thank you for your feedback during your stay with us at Sandton Sun & Towers. Guest feedback is an essential part in ensuring that our clients are provided with the standards of quality and effective customer service that are synonymous with our brand. We would like to use this opportunity to offer our sincerest apologies for the inconveniences caused to you during your stay with us. We would like to be in contact with you to get more details, as we need to investigate this further. At your convenience if you could kindly make contact with the hotel directly. Looking forward to your response. Warm Regards Disebo Tlolane Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Boondoggler wrote a review Jan 2024
Moray, United Kingdom534 contributions356 helpful votes
We chose the Sandton Sun primarily for safety. The hotel is attached to an excellent mall which also connects to Nelson Mandela square which has a number of good restaurants. There are a large number of security guards in these areas, some of them armed to maintain your safety. Our room was spacious and comfortable, though decor was a little bland. Breakfast options were very good. The restaurant and pool area are all very stylish. Staff were all very competent. It feels like a big corporate hotel in a big city and a little soulless. In any other city this would have been a 4 star review but it was chosen for safety and it delivered.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mzukisi Mpetha, Other at Sandton Sun And Towers
Responded 08 Feb 2024
Dear Valued Guest, Thank you for your positive feedback and for choosing to stay with us at Sandton Sun & Towers. We are delighted that you enjoyed your experience with us, and we hope to welcome you back soon. Kind Regards Disebo Tlolane Guest Relations Manger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not your regular travel blogger wrote a review Jan 2024
Italy315 contributions181 helpful votes
Truly amazing restaurant in fancy Sandton. The rooftop seating area is great, nice selection of wines, tasty dishes, especially steak. The only downside was the latter in my case: it could have been served warmer than it did though, I think this is almost unacceptable for such restaurant. The staff was very nice and got me a quick wine tasting before actually choosing which bottle I wanted. Apart from that little flaw about the steak, the place is definitely worth a visit if you are in Joburg. The whole "complex" is a fancy shopping center with top end shops and stunning interiors.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mzukisi Mpetha, Other at Sandton Sun And Towers
Responded 15 Jan 2024
Dear Valued Guest, Thank you for your complimentary review. Guest feedback is an essential part in ensuring that our clients are provided with the level of quality and effective customer service that are synonymous with our brand. We would like to take this opportunity to offer our sincere apologies for the inconveniences this has caused you. We appreciate your comments, which allows us to make your future stay with us an even better experience. We look forward to welcoming you back soon . Kind Regards Disebo Tlolane Guest Relations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Traveler of the world wrote a review Jan 2024
Greater Johannesburg, South Africa16 contributions3 helpful votes
Amazing hotel. Service is excellent. Staff are very friendly & helpful. It would be nice to add on a Halaal section for breakfast that does not come at an additional fee of R400 p.p. as we are already paying for breakfast when we book the accommodation. Easy access to the mall. Secure parking.
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Try to book rooms right at the top to avoid the noise from downstairs.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Busi Mayisela, Owner at Sandton Sun And Towers
Responded 04 Jan 2024
Dear valued guest, Thank you for choosing to stay with us and taking the time to share your feedback. We're thrilled to hear that you found our hotel amazing and appreciated the easy access to the mall, friendly staff, and convenient location. Your positive comments on our excellent service and the friendliness of our staff are truly appreciated. We also value your constructive feedback regarding the breakfast experience. We apologize if it did not fully meet your expectations. Your suggestion for a Halaal section is noted, and we will certainly take this into consideration for future enhancements. We understand the importance of catering to diverse dietary preferences and will explore ways to improve the breakfast offerings. We're glad to know that you found the access to the mall convenient and that the secure parking added to your overall experience. Once again, thank you for your valuable feedback, and we look forward to the opportunity of welcoming you back and providing an even more enjoyable stay. Best Regards, Busi Mayisela Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SahiNav wrote a review Jan 2024
Winnipeg, Canada82 contributions36 helpful votes
Excellent hotel with all the modern amenities and facilities,attached to an amazing premium mall.We felt very safe and celebrated our daughter’s birthday upon arrival from Canada,they provided complimentary cake and wine.We also used the gym and the complimentary breakfast spread was also very delicious.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Busi Mayisela, Owner at Sandton Sun And Towers
Responded 04 Jan 2024
Dear valued guest, Thank you so much for taking the time to share your wonderful experience at our luxury hotel! We are thrilled to hear that you had an excellent stay and that our modern amenities and facilities met your expectations. It's heartwarming to know that you felt safe and that we could be a part of such a special celebration for your daughter's birthday upon her arrival from Canada. We are delighted that the complimentary cake and wine added a touch of joy to the occasion. We're also pleased to hear that you enjoyed the use of our gym facilities and found the complimentary breakfast spread to be delicious. We strive to provide a well-rounded and memorable experience for all our guests, and your positive feedback reinforces our commitment to excellence. Once again, thank you for choosing our hotel for your stay and for sharing your kind words. We look forward to welcoming you back in the future and creating more memorable moments for you and your family. Best Regards, Busi Mayisela Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reception J wrote a review Dec 2023
1 contribution
I'm Ladine and I came with the team from FEDISA Fashion School Sandton we had our year end function lunch at the restaurant and bar yesterday and our waitress was absolutely amazing and the food was outstanding!! I would highly recommend the Oxtail!!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mzukisi Mpetha, Other at Sandton Sun And Towers
Responded 14 Dec 2023
Dear Valued Guest, Thank you for your positive feedback. We are delighted that you enjoyed your experience with us, and we hope to welcome you back soon. Kind Regards Disebo Tlolane Guest Relations Manger
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 3,338 - R 3,873 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaGautengGreater JohannesburgSandton
NUMBER OF ROOMS
557
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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SANDTON SUN AND TOWERS - Hotel Reviews & Price Comparison (South Africa) - Tripadvisor

Frequently Asked Questions about Sandton Sun And Towers
Which popular attractions are close to Sandton Sun And Towers?
Nearby attractions include Jack Friedman Sandton City (0.2 km), Nelson Mandela Square (0.3 km), and Sandton City Shopping Centre (0.09 km).
What are some of the property amenities at Sandton Sun And Towers?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Sandton Sun And Towers?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Sandton Sun And Towers?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sandton Sun And Towers?
Yes, secured parking is available to guests.
What are some restaurants close to Sandton Sun And Towers?
Conveniently located restaurants include Trumps Grillhouse and Butchery, The Big Mouth, and Hard Rock Cafe.
Are there opportunities to exercise at Sandton Sun And Towers?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Sandton Sun And Towers have airport transportation?
Yes, Sandton Sun And Towers offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sandton Sun And Towers?
Yes, dry cleaning and laundry service are offered to guests.
Does Sandton Sun And Towers offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sandton Sun And Towers?
The staff speaks multiple languages, including English and Afrikaans.