Great breakfast buffet. Nice garden. Service minded staff. Nice pub and restaurant with decent food. (Fill words to reach the 200 character limit; Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt )
The hotel is ideally situated in the heart of Sandton across the road from Sandton Square, a neighbour to the Convention Centre and just 600m from the Gautrain to the airport. The reception is pretty and staff friendly, rooms clean a pretty simple. However there are many 3 start properties that exceed expectations and this one could do better. The room is basic with no USB charging ports, the TV is snowy and needs to be modernised for modern viewing. There is no fridge and the tea and coffee station only has powdered creamer with plastic teaspoons. Breakfast was pretty good. The hotel has a great pool and free WiFi.
Stayed in October, travelled from U.K. after being postponed 4 times due to Covid-19. All rooms very clean. Staff lovely. Had arranged trips through the hotel and transport from airport and were all great. Food at breakfast and in the restaurant was great. Had location right opposite the Mall. Have booked return visit with other friends in August
We visited this hotel during the time just before South Africa was closed due to the coronavirus in March 2020. They moved our pre-paid reservations up a week, without question. Staff was super friendly. Breakfast was outstanding. It was a safe setting from which to explore a Johannesburg suburb, as well as Johannesburg itself.
the garden court location is very convenient. the hotel must now look at replacing carpets with tiles which are user-friendly healthy-wise. the timing of cleaning must not inconvenience clients who might want to take a longer rest. maybe the hotel can improve on TV channels
Great experience, warm friendly staff and excellent service. Value for money and the best breakfast in town. Clean rooms and very efficient service from all areas of the hotel. Highly recommended, and we look forward to our next stay.
Bathroom extractor fans need to work. The bathroom sink drain stinks with bacteria. There isn't sufficient lighting close to the mirrors in the rooms. The windows do not close properly, allowing noise to come in. The room type that was booked, well in advance, was not initially available even with a late check in.
The hotel is good for the price they offered. The rooms are clean. Beds are comfortable. The staf is friendly. They may improve the service of drinks ect in the garden though, since I always had to go inside to find someone to ask. But this is just a minor thing and mostly a thing that would improve thier sales. Overall very satisfied with this hotel for this price on this location.
..and also the best hotel breakfast I’ve had in a long time! Nothing to complain, and the shopping center right next to it makes everything very easy. You can hear the traffic and construction noise from the streets even to the highest floors, but if you’re not too sensitive or can sleep with ear plugs on, it’s not a problem. I slept here very well, and everything else was great too.
It was a well rounded good stay at the garden court, from arrival to breakfast and and finally saying my good byes. Another good night's stay at the court. Nothing feels better than good service on any day.
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