Garden Court Sandton City
Cnr. West and Maude Streets, Sandton 2196 South Africa
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Avg. R 1,479 /night, 10/13 - 10/14
R 1,913
per night
R 1,679
per night
R 1,444
per night
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4.0
#12 of 72 hotels in SandtonLocation
Cleanliness
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Value
With its stylish urban design and fuss-free approach to accommodation, Garden Court Sandton City is situated in the heart of Johannesburg. It is here that functional design meets smart technology, resulting in a surprisingly simple hotel that is easily able to meet the needs of business and leisure travellers. The convenient location meanwhile has plenty of advantages for all guests. Business travellers are within easy reach of the acclaimed Sandton Convention Centre along with the rest of the Sandton CBD, while leisure travellers can enjoy the world-class shopping, entertainment and sight-seeing attractions found within the area. Getting around has never been easier, thanks to the high speed Gautrain route that spans across the city.Garden Court Sandton City Hotel Features A total of 444 rooms are offered, each furnished in a modern style. Aside from basic features such as baths and separate showers, facilities in each room include invitingly comfortable double or queen beds, workstations, air-conditioning, tea and coffee stations, DSTV, plug points and porter service among others. Wheelchair-accessible and smoking rooms can also be arranged on request. Other facilities that can be enjoyed within the hotel itself include free WiFi, complementary Gautrain station shuttles, Riffs Bar & Grill, a breakfast room, Sandton Sun Spa and access to other nearby amenities. Conferencing venues and facilities include two full-service meeting rooms, with packages on offer to suit your business needs. As a guest at our hotel, you can also look forward to a host of specials that add more value to your stay, such as our Frequent Guest loyalty programme. Take the stress out of travel planning with Garden Court Sandton City – an ideally located hotel that understands your needs.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Vending machine
Shuttle bus service
Car hire
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
HOTEL STYLE
Mid-range
Classic
Languages Spoken
English, Afrikaans
Location
Cnr. West and Maude Streets, Sandton 2196 South Africa
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 89 out of 100
89
69 Restaurants
within 0.5 kilometers
2,280Reviews29Q+A100Room tips
Reviews
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Detailed Reviews
The location of the Garden Court across from Sandton City is a winner to start with. It became evident that the level of interest in making me feel comfortable extended from checking in at reception to the breakfast to staff coming to assist with luggage even when we could easily mnanage.
What was also noticeable was a small team that maintain your security in and around the hotel, you'd hardly notice them, until and unless someone tried tsomething untoward.
Our room was kept tidy and refreshed which made us feel at home.
What was also noticeable was a small team that maintain your security in and around the hotel, you'd hardly notice them, until and unless someone tried tsomething untoward.
Our room was kept tidy and refreshed which made us feel at home.
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Date of stay: January 2020Trip type: Travelled on business
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I really enjoyed my stay here.
I stayed 1 night for business and 3 nights on holiday and i really enjoyed, service, food and cleanliness on point!! Just hated the Wifi limitations...on Bussiness trips we need Wifi most.
I stayed 1 night for business and 3 nights on holiday and i really enjoyed, service, food and cleanliness on point!! Just hated the Wifi limitations...on Bussiness trips we need Wifi most.
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Date of stay: December 2019Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ulrich k, General Manager at Garden Court Sandton City
Responded 12 Feb 2020
Thank you for your review of the Garden Court Sandton City, your positive comments are highly appreciated and are pleased you enjoyed your stay. We look forward to hosting you again on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is located opp Nelson Mandela square, the room are small but comfortable with all the amenities. Excellent staff, very helpful and efficient.
The check in and check out excellent. Would highly recommend for holiday and business stay
The check in and check out excellent. Would highly recommend for holiday and business stay
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Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ulrich k, General Manager at Garden Court Sandton City
Responded 11 Mar 2020
Thank for your review of the Garden Court Sandton City your comments and feedback are highly appreciated. It is pleasing to note that the location was ideal and that you enjoyed the service. We look forward to hosting you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bathroom extractor fans need to work. The bathroom sink drain stinks with bacteria. There isn't sufficient lighting close to the mirrors in the rooms. The windows do not close properly, allowing noise to come in. The room type that was booked, well in advance, was not initially available even with a late check in.
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Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is one of the best hotels in the country with your friendly staff members. Your breakfast is one of the best ever compared to this other hotels in the country. If you can be able to serve dinner you might be one of the top class hotels in the country
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Date of stay: January 2020Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Location was great, breakfast was good and the staff were ok. Unfortunately that’s where the positives end. We were surprised that there was no fridge in the room and water was not supplied, although we found out, that you could refill your own bottle in the gym, IF it actually had water in the dispenser. The housekeepers collect your towels first thing in the morning, so be aware that if you haven’t showered, you will not receive another towel until they service your room and that could be later in the afternoon. They are very precise when leaving coffee, tea etc and one day they had run out of coffee and only supplied decaf. I’ve never been in a 4-5 star hotel that do not supply at the very least shampoo, they give you one small bottle of body wash per day. Lastly their e-keys to the room are terrible, I had to got to reception every single day to get a new one, the guy told me to give the key to reception before I go back to the room to make sure it will work. This hotel needs to lift their game, I will not stay there again.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hope Mabaso, Other at Garden Court Sandton City
Responded 26 Feb 2024
Dear heatherNZ We thank you for taking the time to reply to our Tripadvisor Survey, following your recent stay at the Garden Court Sandton City. Your feedback is always valued and greatly appreciated. Your scores and comment/s have been duly noted and investigated with corrective action implemented, where appropriate. We truly regret any shortcomings and apologies for any inconvenience that may have been caused as a result and if we created an unfavorable impression. We truly appreciate and value your ongoing patronage and look forward to welcoming you back to the Garden Court Sandton City Hotel in the not too distant future. With renewed appreciation, Hope Mabaso
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi I enjoy the Hotel. Its fine. But now I have twice had dinner at the Riffs - on 2 different occasions- and the food is not really good, the meat especially is not prepared well. Last time I had the food delivered to the room, where I had ordered filet well done. It was 90% red, and I throw it away. This time I ate in the restaurant, again filet and I got a big lump about 50% red. I have decided to eat in the mall close by and not at Riffs anymore, which is a pity , as it is convenient.
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Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ulrich k, General Manager at Garden Court Sandton City
Responded 11 Mar 2020
Thank you for your review of the Garden Court Sandton City your comments and feedback are highly appreciated. It is disappointing to note that on both your stays the meal at Riffs was not to your satisfaction. This has been discussed with our kitchen team to ensure the steaks are better prepared next time. We look forward to hosting you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The cleannig service wasn´t very good - at our last day, while packing and looking for things under de bed, I found a cookie packaging that we didn´t eat, which means that it was there before our arrival. Also, the wifi was a little bit unstable. About the location: it is just across the street to Nelson Mandela Square and the mall, but too far from the touristic points (16 km from Apartheid Museum), and there´s no other option to go around beside the square or the mall.
Still, it is a very confortable place, with good and complete breakfast; nice staff and service; confortable room; nice swimmingpool area; and if you don´t mind long car distances and want to go shopping, I´d recommend it.
Still, it is a very confortable place, with good and complete breakfast; nice staff and service; confortable room; nice swimmingpool area; and if you don´t mind long car distances and want to go shopping, I´d recommend it.
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Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
At the tail-end of the festive season, our family squeezed in a weekend getaway at the Garden Court Sandton City. It was such a thoroughly enjoyable outing. The central location is great because it allowed us to explore the surrounds very easily, Plus, as a family with young kids, I was most pleased to see that even a hotel in the heart of a business district can still have the family-friendly feel that we have love and have come to expect from Tsogo hotels. Great amenities! Great service overall and really responsive staff! As a family we left, well rested and well fed:-)
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Date of stay: January 2020Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Always choose this hotel for it's location, service and clean, comfortable rooms.
The dinners are well priced at the restaurant and the service is tops. We are always greeted by all staff with a smile and are very helpful with any questions we may have.
The dinners are well priced at the restaurant and the service is tops. We are always greeted by all staff with a smile and are very helpful with any questions we may have.
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Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ulrich k, General Manager at Garden Court Sandton City
Responded 11 Mar 2020
Thank you for your review of the Garden Court Sandton City your comments and feedback are highly appreciated. It is pleasing to note that you enjoyed your stay and that the service met your expectations. We look forward to your continued support.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes it is but normally only at night. They are all affected by load shedding at night
I would email the hotel directly.
Yes, there are hair dryers in the drawer of the vanity in the bedroom.
"The stay is ok. There’s nothing to regret here, good showers good view and staff are generally helpful"Read full review
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PRICE RANGE
R 1,392 - R 1,687 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
garden court sandton city hotel sandton, garden court hotel sandton
LOCATION
South AfricaGautengGreater JohannesburgSandton
NUMBER OF ROOMS
444
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingGARDEN COURT SANDTON CITY - Now R 1 410 (Was R̶ ̶1̶ ̶6̶0̶4̶) - UPDATED 2024 Hotel Reviews & Price Comparison (South Africa) - Tripadvisor
Frequently Asked Questions about Garden Court Sandton City
Which popular attractions are close to Garden Court Sandton City?
Nearby attractions include Jack Friedman Sandton City (0.4 km), Nelson Mandela Square (0.2 km), and Sandton City Shopping Centre (0.4 km).
What are some of the property amenities at Garden Court Sandton City?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Garden Court Sandton City?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Garden Court Sandton City?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Garden Court Sandton City?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Garden Court Sandton City?
Conveniently located restaurants include Trumps Grillhouse And Butchery, The Big Mouth, and The Grillhouse Sandton.
Are there opportunities to exercise at Garden Court Sandton City?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Garden Court Sandton City have airport transportation?
Yes, Garden Court Sandton City offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Garden Court Sandton City?
Yes, dry cleaning and laundry service are offered to guests.
Does Garden Court Sandton City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Garden Court Sandton City?
The staff speaks multiple languages, including English and Afrikaans.