I’m staying here for the last day before SA total lockdown tomorrow. What a sad day for all here. Staffs here are friendly and pleasant nevertheless hiding behind their sorrows and pains with no guests coming in after this. Shoutout to Mr Alfred from concierge who ran errands for me tirelessly. He was pleasant and no questions too troublesome for him. I hoped all at HI will get over this pandemic soon and resume great service as always provided by IHG properties. Good spaced room as vouched by a spire elite members. Mall is just conveniently located next door! And Nelson Mandela Square located stones throw away by shuttle.
I will like to compliment the staff here in Sandton holiday hotel who are very friendly ! Especially vusi who is the hotel staff standing by the lift to greet the guests. He is so friendly and always smiling to guests. He has so much enthusiasm and it’s so pleasant to be greeted by his smiles every time we use the lift. He is a great asset to the hotel and I wish him all the best and he should be rewarded by the hotel management! Please do return smiles back to him when you visit this hotel. Highly recommended for people who want to have a wonderful stay in Johannesburg. Jaclyn foo
Check-in was well organised for the big group, Rooms are spacious with a large comfortable bed. Good walk in shower as requested. The safe provided is not bolted to the furniture which is NOT a good feature! Lots of choice for breakfast with an efficient egg station. Roof top pool is a good place to relax. Had dinner one night, Service is a bit hap-hazard, however the food was good.
My wife and I stayed at the Holiday Inn Sandton, Rivonia Road for 10 days. We were felt part of the family from the minute we checked in and nothing as too much for any of the staff. The Senior management, the front desk staff, the dining staff and the bar staff were all exceptional. I big thank you especially to Winnie who was not only helpful but very sympathetic to the cause of the Australian bush fires which is very close to us. I simply cannot thank the staff enough and wish them all a wonderful year ahead. The first night the hotel dropped us off at a nearby restaurant and had arranged for the restaurant to drop us off. We felt safe at all times in Sandton as the hotel is very close to everything you would like to see. Please support this hotel as the staff deserve it!
Really charming staff but everything else was dodgy. Prostitute openly plying her business in the "Chairman's Bar"; the doormen taking bribes from unauthorized taxis when you need a car (can be risky in Joburg); room safe not attached to anything so can be picked up and carried off; broken metal plug in the sink that the cleaner can see is broken but has done nothing about; and impossible to make an outside call from the room without going through the operator. All a bit of a metaphor for the downward trajectory of the country.
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