The hotel is easily accessible off the highway. Everything was very tidy and the service good and very friendly. People were always available to assist. Parking not a problem Pool available Outside deck was very pleasant to sit on
There are many folk tales of the average South African but you feel safest in places like hotels. Town Lodge Roodeport is one of those places where you absolutely feel safer and this is basically due to the serene environment of the hotel's surroundings and more importantly its people. A relatively small space, the hotel boasts of a proportionally small swimming pool, an average kitchen, a good bar (SA has got good wines anyway), a fantastic view of an artificial lake from the bar and great staff members. Service is more dormitory styled with stuff like ironing boards rostered on a first come first serve basis, a non-porter styled check-in process, small rooms but very comfortable beds with proportionally small showers (no tubs), small television sets (21 inches or thereabout). The only difference between this hotel and my secondary school dormitory experience every term will be the pleasant staff members you'll encounter during your stay from Rose the manager, to Grace, Bongani, Lebo and Mpumi at the front desk, to Goodness who conducts room service; the people at this hotel are the soothing balm to any grievances with this hotel. I hope you enjoy your stay with these guys. And my advice helps with your expectation. Mi casa isn't your casa. Hehe. :)…
I will never stay here again. The phones don't work in room due to maintenance, I understand that. But when I tried to call reception I'm told I need to come downstairs to place an order for food with one of the external restaurants. Why couldn't the receptionist take my order and place it for me? That would be the polite thing to do given that guests are inconvenienced with the phones not working. Secondly, the order took over 2 hours to arrive, again I was told to go downstairs to collect it - except when I got there, the delivery guy was not there! I found him upstairs delivering for others! This reflects very poorly on the CLHG and I'll never recommend this place.
Security guy in full control of the premises. Save parking and low noise from the main road. Friendly helpful staff meet you at reception.All this let you relax and book in with no hassles. Take note that the Bar only open around 4 in the afternoon. Rooms are comfortable and basic, but not fancy. For the price reasonable. For a quick in and out of famous busy Joburg it`s 100%. Shops and entertainment close buy. Only thing that was a bit negative for me was the expensive breakfast. but in general OK!
One feels welcome the moment one arrives at the gate. The friendliness and helpfulness of all the staff was exceptional. The room was very clean, the hotel quiet at night and there is Wi-Fi. Thank you for a very pleasant stay.