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Protea Hotel Fire & Ice! Pretoria Menlyn

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Traveller (68)
Room & Suite (52)
Dining (25)
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Overview
  • Excellent42%
  • Very good36%
  • Average15%
  • Poor5%
  • Terrible2%
Travellers talk about
“menlyn mall”(25 reviews)
“infinity pool”(5 reviews)
“modern hotel”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
Offers from Protea Hotel Fire & Ice! Pretoria Menlyn
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Offers from Protea Hotel Fire & Ice! Pretoria Menlyn
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Rooms
04 Jun05 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (249)
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Traveller rating
89
86
38
10
7
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LanguageEnglish
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89
86
38
10
7
Show reviews that mention
All reviewsmenlyn mallinfinity poolmodern hotelice hotelsroom servicerooms are smallthe hotel offersfree shuttleshopping centrebusiness staylounge areashuttle servicesouth africaconvenient locationattention to detaileasy accessbreakfast was excellent
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1 - 5 of 230 reviews
Reviewed 6 days ago

As a Prokard member I did the booking online and along with the booking mentioned some special preferences. When I checked in these special preferences were honored and I got the kind of room I was looking for. Check in was fast and efficient and...More

Thank Douw
Response from Anle B, Guest Relations Manager at Protea Hotel Fire & Ice! Pretoria MenlynResponded 5 days ago

Dear Douw, It was such a delight to have you stay with us over the weekend and we are ecstatic to hear that we managed to reach our goal in not only meeting, but exceeding your expectations. As a Prokard Member, we strive to be...More

Reviewed 1 week ago

The hotel was nice and modern. It had new amenities and was very comfortable. The staff was friendly and helpful. Breakfast was very good as well. It was a full continental with option to have eggs made any style.More

Thank Z9633ZZerinb
Response from Anle B, Guest Relations Manager at Protea Hotel Fire & Ice! Pretoria MenlynResponded 5 days ago

Dear Z9633ZZerinb, Thank you for taking the time to share your recent stay experience with us. We are overjoyed to hear that you had a great stay and hope that this was one of many more top come. Our chick rooms are well designed for...More

Reviewed 1 week ago

The Fire and Ice in Menlyn is well situated and in close proximity to shops and restaurants. It has safe parking below the hotel, but be mindful that the access is on opposite sides to the ground level reception. I found the reception and restaurant...More

Thank 471andrev
Response from Anle B, Guest Relations Manager at Protea Hotel Fire & Ice! Pretoria MenlynResponded 5 days ago

Dear 471andrev, Thank you so much for taking the time to share your feedback in regards to your recent visit at the Protea Hotel Fire & Ice! by Marriott Menlyn. It was such a delight to have you stay with us and even more so,...More

Reviewed 3 weeks ago

fabulous hotel and room was lovely even though a standard room! The staff were amazing and attentive. Meals were very good and the restaurant had a lovely ambience. DJ thurs/friday/sat and was fun watching the locals dance and join in. May not be everyone's cup...More

Thank SharonAtkins
Response from Anle B, Guest Relations Manager at Protea Hotel Fire & Ice! Pretoria MenlynResponded 5 days ago

Dear SharonAtkins, Thank you so much for taking the time to share your recent stay experience with us! It is such a privilege to hear that you loved all that we have to offer. We strive to make every GUEST interaction extraordinary and we are...More

Reviewed 4 weeks ago

Staff pretend to be helpful,but then just do not respond when a problem needs to be rectified. For instance the hotel shows in the in-room brochure that they have SuperSport 1,2,3,4 and 5 on their TV channels. But in stead of SuperSport 1 they actually...More

Thank Fanie L
Response from Anle B, Guest Relations Manager at Protea Hotel Fire & Ice! Pretoria MenlynResponded 5 days ago

Dear Fanie L, Thank you so much for making the time to share your feedback with us. We would like to make use of this opportunity to apologise for any inconvenience that the incorrect channel programming had on your overall stay experience. Since your stay,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$106 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Pretoria
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Pretoria
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (68)
Room & Suite (52)
Dining (25)
Pool & Beach (6)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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Devo Z
20 January 2018|
AnswerShow all 7 answers
Response from meyerdj | Reviewed this property |
I must comment that the quality of the food is excellent, the staff in the kitchen are very professional, the food is prepared and festively presented. I am sure that the issue I had with the waiters was addressed and if... More
2
Votes
Room Tips
"When making your online bookings, list your room preferences. I am sure the hotel will accommodate these..."
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"Insist on a room facing away from the road."
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"We stayed on the third floor - (not too noisy on the DJ nights) and is pretty sound proofed."
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"We were in room 627. Quiet. Clean. Decent views."
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