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City Lodge Hotel Hatfield

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Traveller (11)
Dining (6)
Room & Suite (6)
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Overview
  • Excellent21%
  • Very good60%
  • Average12%
  • Poor3%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Reviews (96)
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All reviewsnice outdoor poolwithin walking distancefront officesmall gymcomfortable staystreet noisestayed here for nightsbuffet breakfastexcellent servicehome away from homegautrainhatfieldhildawifidesktaxisestablishment
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1 - 5 of 86 reviews
Reviewed 4 March 2018

I found R500 added to my bill for breakfast which I opted out of. The front desk clerk was VERY nonchalant about this and suggested I had a takeout breakfast which I hadn't. It took about half an hour to sort this out during which...More

Thank juliangh
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel HatfieldResponded 6 March 2018

Thank you for staying at our hotel. Please accept our apologies regarding the breakfast costs that were added to your account. We expect all of our accounts to be totally accurate so this will certainly be looked into further. We are happy to hear that...More

Reviewed 2 March 2018 via mobile

A very good and decent hotel with friendly and beautiful staff.My only concern is that,there's no fridge in the room and you can't get room services. The location is fantastic and secured and convient for for all kind of visits.

Thank Saleh A
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel HatfieldResponded 5 March 2018

Thank you for staying with us and for the positive review. We look forward to having you stay with us again soon.

Reviewed 8 November 2017 via mobile

The City Lodge excelled themselves today! In the middle of a taxi strike that crippled Pretoria I got to my room - after an absolutely exhausting day to find a platter of the most delicious sliced fruit! I spend 3-4 nights here every week and...More

1  Thank L468OLsusanp
Response from The_CLHG_Team, The CLHG Team at City Lodge Hotel HatfieldResponded 10 November 2017

Thank you so much for taking the time to leave this wonderful review, it is such a pleasure to read you find our hotel your home away from home - that's exactly the kind of atmosphere we try to create for our guests! We are...More

Reviewed 14 September 2017 via mobile

Great stat at the city lodge. Exceeded my expectations. I loved everything about this lodge. Rooms were a bit small but hey, very clean and comfortable. Friendly staff at the reception. Dining staff need some training on how to handle guest - they were a...More

Thank 851nellat
Response from CLHG_PR_Consultant, Public Relations Manager at City Lodge Hotel HatfieldResponded 20 September 2017

Thanks so much for your positive review of your recent stay with us. We are disappointed that not all our staff provided good service as we aim to excel at our service but we are so glad that you enjoyed your overall stay with us...More

Reviewed 24 August 2017

I'm giving this 5 stars, not because its the most amazing hotel ever, but because it exceeded my expectations. Having stayed at another hotel very close by in the same price category I was not expecting very much and was very pleased by my stay...More

Thank DaturaZA
Response from CLHG_PR_Consultant, Public Relations Manager at City Lodge Hotel HatfieldResponded 5 September 2017

Thank you for staying with us. We are absolutely delighted to learn that you enjoyed your stay with us and we are pleased to read your appraisal of our team, services and facilities.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Room Service
Airport Transportation
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$108 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$108 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (11)
Dining (6)
Room & Suite (6)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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vchiwasha
14 August 2015|
AnswerShow all 3 answers
Response from The_CLHG_Team | Property representative |
Hi there thank you for getting in touch us. The Eye Institute is within the same area however if you are carrying a few things we would suggest you use another means of getting there. If you ask at the reception desk they... More
1
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Room Tips
"Rooms facing the courtyard are nice and quiet."
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"If you can south facing and on one of the higher floors to lessen sounds from the street."
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"I think all rooms are much of a muchness"
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"Upper floors and rooms without direct connection to the adjacent one is quieter."
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