Protea Hotel Hatfield

Protea Hotel Hatfield

Traveller (66)
1 Bedroom Suite
Room & Suite (66)
Protea Hotel Pretoria Hatfield
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About

3.5
#34 of 69 hotels in Pretoria
4.1 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.7 of 5 bubbles
Value
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
3.0 of 5 stars
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Afrikaans, Xhosa, Zulu
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bowling offsite
Canoeing offsite
Kids stay free
Children's television networks
Secured parking
Wifi
Plunge pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Wine / champagne
Squash offsite
Tennis court offsite
Highchairs available
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Air conditioning
Desk
Dining area
Refrigerator
Cable / satellite TV
Extra long beds
Walk-in shower
Housekeeping
Interconnected rooms available
Safe
Telephone
Bottled water
Laptop safe
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Family rooms
Hotel links
Special Offer:Earn points toward free nights.

Location

1141 Burnett Street Hatfield, Pretoria 0083 South Africa
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 59 out of 100
59
Johannesburg Intl Airport
42.6 km
See all flights
Lanseria Airport
37.5 km
See all flights
231Reviews5Q+A51Room tips
Traveller rating
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Detailed Reviews
DominoBlack wrote a review Nov 2021
Bloemfontein, South Africa117 contributions10 helpful votes
3.0 of 5 bubbles
We stayed in a dungeon. The airflow was bad. Maintenance tried to fix it but it was hot and since the room had no windows we could hardly breathe. We drank the coffee in the room on the first night and it was not replaced for the remainder if our 3 day stay. It boasts a pool, but it's simply tiny and has no place to lie down next to the pool. Disappointing to say the least. Reception staff was friendly. Breakfast was good and so was the restaurant staff. I would not like to stay here again.
Read more
Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bubblesy wrote a review May 2024
Cardiff, United Kingdom272 contributions79 helpful votes
+1
3.0 of 5 bubbles
I booked my room through the Marriot bonvoy app, given that the hotel was transitioning to the Marriot brand. I booked a luxury room, city view with balcony. The first night I was kept awake by a nightclub opposite, and so the manager moved me the next night to another room, room 225, which was an internal room but no sofa, balcony or city view. But it was quiet. The room itself was spacious and clean enough, although the door looked like it had been jimmied at some point and the bed was oddly positioned next to it. Frankly it looks like it was at some point a store room that was converted, but still was clean and I was really only there to sleep. The issue came at check out when the staff wanted to charge me for the luxury room for the whole week, even when i challenged the lack of balcony and sofa. There was also no city view (it was an internal room and my view was an air duct). In fact this room does not exist on the Marriot booking app, which is not surprising because it is not a Marriot-standard room. Eventually the manager agreed a discount and kindly offered a bottle of wine.
Other observations- we ordered a chicken club sandwich and fries the first day, they took 1.5 hours to arrive- we were told variations of stories like ‘chef is grilling the chicken’ or ‘toasting the bread’ or ‘building the sandwich’. I think you need to teach your chef to make a grilled chicken sandwich as I could have prepared a whole chicken dinner in that time. We had no water for a whole day, and instead of being upfront with when the water was coming back we were fobbed off, told it was filling the tank on several occasions when in fact the water had not returned. I get utilities can go a bit awry in ZA, just tell your staff to be upfront and say they don’t know. However we were offered a room to shower in, and a bucket of water to flush our toilets, so all was good in the end.
Whilst I think the hotel itself is not a Marriot standard (yet) I do appreciate that between the excuses the staff was brilliant. I know I’m not an easy guest if my expectations are not met, but they remained calm and courteous and ultimately we were able to reach agreement. So I think your staff are definitely Marriot standard even if the hotel is not. A particular thank you to the student from the international hotel school, Lerato, who served us in the restaurant each night. She was great!
So whilst I wouldn’t rate this hotel as a Marriot just yet, I think it has a lot of potential and so hopefully with a bit more care to the rooms it will be up to scratch.
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Date of stay: May 2024Trip type: Travelled on business
Room Tip: Avoid room at the front of the hotel as there is a nightclub opposite and one opening next door
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andre R wrote a review May 2023
Bloemfontein, South Africa16 contributions5 helpful votes
4.0 of 5 bubbles
The hotel is located in an area that is frequented by students. It tends be loud and very busy, the the ideal location for a quite get away but ideal if you looking for great bars and restaurants for a night out. There are many mini bus taxis going pass the hotel which are hooting all the time. It's best to request a room that doesn't face the main road. The WiFi was bit problematic but over strong enough. The staff are exceptionally friendly. The breakfast was excellent. The restaurant has very limited vegetarian options.
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Review collected in partnership with this hotel
Date of stay: April 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kirstin995 wrote a review Jul 2023
Cape Town, South Africa1 contribution
2.0 of 5 bubbles
Standard room had too many defects (and I stayed in more than 1 room) - air cons had styrofoam wedged in the flap and sounded like a jet airplane and taps were loose. No plugs near bedside tables so you cannot charge your phone next to the bed. No irons for the rooms - ironing rooms have defective irons and this was a big issue for my business trip. Staff are amazing and attentive though!
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Review collected in partnership with this hotel
Date of stay: July 2023
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
807reception wrote a review Sept 2022
1 contribution
5.0 of 5 bubbles
Permitting consumption of alcohol in room or lobby is a no no! Coming out of the lift on the fourth floor we were met with an unusual scene. A long table had been set-up with seating for about 8 to 10 persons. The seated persons were consuming copious amounts of alcohol and food. This was a culture shock for me on a Sunday evening.
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Review collected in partnership with this hotel
Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
masemoladipuo83 wrote a review Feb 2024
1 contribution
1.0 of 5 bubbles
NOISY PLACE.
You won't be able to sleep as people run around on the corridors laughing and banging doors. Unbearable behavior .
The room smells urine in the bathroom,it is also stuffy you can't breath nicely . The rooms have no plugs to charge the phones. They still use old plug options. They need to upgrade that . Also the chef,please please reduce the use of oilm Everything I had was swimming in sold. Mushrooms,omelet,porrushers,bacon,tomatoes I mean the oil use there is a lot guys. I had to wipe my food with service to reduce that oil. I wish I didn't pay for breakfast cos I didn't enjoy at all
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Review collected in partnership with this hotel
Date of stay: January 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lwajoy21 wrote a review May 2022
Cape Town, South Africa1 contribution
2.0 of 5 bubbles
I suffer from chronic sinusitis and rhemititis, the room was extremely dusty you couldn’t tell it was freshened for weeks! Water was cold and trying to reach both house keeping and reception was a nightmare. Pls keep your rooms freshened before checking in a guest in the room. Also your furniture needs to be revamped, that mat? Pls no!
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Review collected in partnership with this hotel
Date of stay: May 2022
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tebogosethabela wrote a review Jun 2023
1 contribution
4.0 of 5 bubbles
Location was great, the hotel comfortable. My room was just close to the cleaning area room so too much noise. They should consider closing that room. Overall was nice today stay. Tv had channels that did work at times
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Review collected in partnership with this hotel
Date of stay: June 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
muzi2023 wrote a review Feb 2023
Pretoria, South Africa1 contribution
3.0 of 5 bubbles
A new addition to Hatfield is the accessible and strategically located Hotel@Hatfield. Showcasing African cuisine and with affordable pricing it comes with much welcome cleanliness , excellent service, and security. Well worth a try
Read more
Review collected in partnership with this hotel
Date of stay: February 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LombardJM wrote a review Jan 2024
1 contribution
2.0 of 5 bubbles
Our room's carpet was dirty and smelly. The whole floor we were on smelled of cigarette smoke.
The restaurant's food was extremely expensive compared to the portion sizes given.
All the staff were friendly.p
Read more
Review collected in partnership with this hotel
Date of stay: January 2024
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
R 851 - R 1,017 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Protea Hotel by Marriott Pretoria Hatfield
LOCATION
South AfricaGautengPretoria
NUMBER OF ROOMS
204
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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PROTEA HOTEL HATFIELD - Reviews & Price Comparison (Pretoria, South Africa)

Frequently Asked Questions about Hotel@Hatfield
Which popular attractions are close to Hotel@Hatfield?
Nearby attractions include University of Pretoria Museums (0.8 km), Springbok Park National Monument (0.2 km), and Gallerie Pieter Scheenloop (0.9 km).
What are some of the property amenities at Hotel@Hatfield?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel@Hatfield?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel@Hatfield?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel@Hatfield?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel@Hatfield?
Conveniently located restaurants include Blue Room Hatfield, Greenhouse On Festival, and Relish Bistro.
Are there opportunities to exercise at Hotel@Hatfield?
Yes, guests have access to a pool during their stay.
Does Hotel@Hatfield have airport transportation?
Yes, Hotel@Hatfield offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel@Hatfield?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel@Hatfield offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel@Hatfield?
The staff speaks multiple languages, including English, Afrikaans, Zulu, and Xhosa.
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