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Sheraton Pretoria Hotel

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Traveller (260)
Room & Suite (73)
Dining (13)
Overview
643 Corner of Church and Wessels Streets, Pretoria 0007 South Africa See on map
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
Reviews (583)
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498 results
Traveller rating
140
189
103
46
20
Traveller type
Time of year
LanguageEnglish
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140
189
103
46
20
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All reviews union buildings club floor the executive lounge blue train excellent hotel room rate room service checking in room was large johannesburg airport cape town excellent service buffet dinner one night stay south africa gautrain station spg
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1 - 5 of 498 reviews
Reviewed 2 days ago

I'm afraid to say this hotel was overall extremely disappointing. The quality of the food and the comfort of the accommodation was average at best. Lots of marble and brass bling to dazzle you but no substance to back it up. We had an early...More

Thank Janice F
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded yesterday

Dear Janice F, Thank you for providing us with your detailed response with regard to your recent stay. Needless to say I was very disappointed that we were clearly unable to live up to your expectations and wish to offer you our sincere apology for...More

Reviewed 1 week ago via mobile

The club lounge is pretty average. Limited food and beverage choices combined with average service. Rooms quite nice. Room service meals were decent. This hotel was ok, but not a special experience. Better service and food would boost the rating.More

Thank DrSwazza
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 1 week ago

Dear DrSwazza, We are delighted to hear about your recent stay with us and really appreciate your feedback! Your comments on the club lounge was shared with the teams concerned for improvement of services and offerings. I hope the next time you stay with us,...More

Reviewed 1 week ago

This is a mixed review, with some things great, some not so. The room was very nice, though the internet connection kept dropping off line. We had a prepaid room, but they had no record of this when checking in - we are still fighting...More

Thank sellrd
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 1 week ago

Dear sellrd, We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we'll certainly use your feedback as a training tool for...More

Reviewed 2 weeks ago via mobile

In short, this is a overpriced hotel in a bad neighborhood with decent and fairly spacious rooms, underwhelming facilities, average food, and a service level that is terrible. First, the neighborhood is not very nice. I received instructions (by local liason) to avoid go out...More

Thank 1travellingperson2
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 2 weeks ago

Dear 1travellingperson2, Thank you for staying at our hotel and taking the time to post your comments. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. Your response was shared with the relevant...More

Reviewed 3 weeks ago

This hotel offers good conferencing facilities and accommodation for a business traveler. The rooms are decent and offer a nice view of the SA union buildings. Their staff are friendly and helpful but expect some delays in checking in if you arrive in the morningMore

Thank Joshu07
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 2 weeks ago

Dear Joshu07, I want to thank you for staying with us and posting some feedback. It’s great to hear that you were pleased with our conference facilities, nice view and friendly staff. I am sorry that you experienced a delay at check-in and want to...More

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About
Description
Welcome to the Sheraton Pretoria Hotel, situated within the heart of South Africa's dazzling capital city. With sweeping views that command all of Pretoria, exquisite marble flooring, and More custom-designed furnishings, our hotel exemplifies beauty and service excellence in the Jacaranda City. After a busy day, return to the comfort of our 175 guest rooms and suites. Bring your friends, colleagues, or loved ones along for a mouth-watering buffet meal at Magnolia restaurant. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Free Parking
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
175
Price range
US$91 - US$148 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Pretoria
,
Pretoria Sheraton
Location
South Africa > Gauteng > Pretoria
Hotel class
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
175
Price range
US$91 - US$148 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Pretoria
,
Pretoria Sheraton
Location
South Africa > Gauteng > Pretoria
Photos
Traveller (260)
Room & Suite (73)
Dining (13)
Pool & Beach (10)
Business Centre & Event Rooms (2)
Nearby
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Nearby AttractionsSee all 193 nearby attractions
Loftus Versfeld Stadium
191 reviews
1.35 km away
Union Buildings
1 201 reviews
.95 km away
Statue of Nelson Mandela
83 reviews
.34 km away
The Pretoria Art Museum
50 reviews
.35 km away
Questions & Answers
Ask a question
WestAusTraveller
23 September 2018|
AnswerShow all 5 answers
Response from Nic007Sardinia | Reviewed this property |
No self service laundry but hotel do provide a laundry service not too expensive - I would just ask for an express service and you can leave with your clothes in the morning
0
Votes
juliebabes
1 February 2018|
AnswerShow all 2 answers
Response from larri_15 | Reviewed this property |
If you are an SPG member then you have free wifi access anywhere in the hotel. Otherwise you can use their computers in the complimentary business lounge on main floor, or pay for wifi on your own device for use in your... More
1
Vote
Sandra D
24 January 2018|
Answer
Response from Echodularge | Reviewed this property |
Well, it all depends of the type of price you are look8ng at. In our case, it was not. Best thing to do, ask the hotel. They should answer promply
0
Votes
Google Translation
Room Tips
"All rooms are perfect depending on the preference."
kagisojosephm
29 Jul 2018
Read review
"Request a room with a view to the Union Buildings"
GaryH990
28 Jul 2018
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"Choose a high floor room"
RHuerta
23 Jul 2018
Read review
"First time booking made in AU."
royann27
07 Jul 2018
Read review
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