Garden Court Hatfield
Cnr End & Pretorius Street Hatfield, Pretoria 0083 South Africa
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About
#23 of 504 hotels in Pretoria
Location
Cleanliness
Service
Value
Located close to the CBD, the Garden Court in Hatfield, Pretoria offers easy access to the CBD, to the national highways, Gautrain and to historical sites such as the Voortrekker Monument and the Union Buildings. Offering the affordability and modern facilities that characterize Garden Court hotels, this hotel is the perfect destination for regular visitors to Pretoria, who appreciate good, old-fashioned value for money in conjunction with warm hospitality and personalised service.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Patio
Kids stay free
Babysitting
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Children's television networks
Highchairs available
Free shuttle or taxi services
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Afrikaans, Xhosa, Zulu
Location
41Car recommended
Grade: 41 out of 100
16Restaurantswithin 1 km
9Attractionswithin 1 km
Cnr End & Pretorius Street Hatfield, Pretoria 0083 South Africa
Getting there
Car HireSee car hire from US$18/day
550Reviews1Q+A40Room tips
Reviews
Traveller rating
- 291
- 172
- 47
- 25
- 15
Time of year
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Language
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Popular mentions
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Most Recent
THE HOSPITALITY, SERVICE AND FRIENDLINESS SHOWN TO TEAM GHANA WAS SUPERB. THE AMBIANCE WAS GREAT AND THE PROFESSIONALISM OF THE STAFF WAS VERY NOTABLE. IT WAS A JOY TO STAY IN THE HOTEL FOR THE DURATION OF THE TOURNAMENT.
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Date of stay: November 2023Trip type: Travelled with friends
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Rakesh Rambaran, Revenue Management at Garden Court Hatfield
Responded 3 weeks ago
Dear Fred, Thank you so much for taking the time to send us feedback about the Garden Court Hatfield. Your comments and review has really motivated the team at the hotel. We look forward to welcoming you and Team Ghana back in the not too distant future. Warm regards Rakesh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is 19:30 at night when we moved to the dining room there was no food left. A small amount of rice and some veg. No salads left. They said they are still cooking the meat. Our complaints where ignored. This is terrible planning. Surely they know how many people are booked in and must plan accordingly. Very disappointed as we make use of this hotel on a regular basis. We will have to change hotels now
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Date of stay: October 2023Trip type: Travelled on business
Room Tip: Make use of another hotel the standards have dropped
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Rakesh Rambaran, Revenue Management at Garden Court Hatfield
Responded 10 Oct 2023
Dear Mr. Cronje, I trust that you are well? I would like to thank you for taking the time to send us feedback via Trip Advisor, the Southern Sun Contact Centre, and for speaking to our Chef regarding the food not being available at 19:30 last night. We appreciate your feedback as it is only through communication with our guests that we are able to ensure we are continuously improving our service and quality. Chef will ensure that the necessary corrective action is taken and that the food prep is always sufficient at all time. Thank you once again for your patronage. I look forward to welcoming you back to the Garden Court Hatfield in the not too distant future. Warm regards Rakesh Rambaran Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a great experience. The hotel is very clean, well maintained. The check in process went smoothly. We enjoyed the stay there. Breakfast was great with a wide variety of options from the buffet. Staff are friendly and helpful. We did not get the interconnecting rooms we had requested as they were all taken. Overall a wonderful experience.
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Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: For families needing interconnecting rooms, double check in advance as these are in high demand.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Rakesh Rambaran, Revenue Management at Garden Court Hatfield
Responded 07 Jul 2023
Good morning, Thank you so much for taking the time to review the the Garden Court Hatfield and for the awesome comments. I will certainly share this with the team and I look forward to welcoming you back again very soon. Warm regards Rakesh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staying here with our 1st team hockey boys for a tournament . What a pleasure ! All the staff treated us like royalty . Smiles are all around , and they really care if you enjoy your stay . Wonderful , clean and modern rooms . Best shower i had in a hotel for a long time . Breakfast and dinner was excellent and tasty everyday ! Nothing was to much trouble . Thank you for our stay and to all the staff . You will see us again ! Your friends from : Louis Trichardt Highschool
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Date of stay: April 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Rakesh Rambaran, Revenue Management at Garden Court Hatfield
Responded 08 Apr 2023
Good morning, Thank you so much for taking the time to review the Garden Court Hatfield and for the awesome feedback. I will certainly ensure that I send your compliments to the team. I look forward to welcoming you back again very soon. Kind regards Rakesh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The hotel rooms are clean and modern and the staff friendly. The garden is small but quite. The hotel only offers Breakfast and Dinner, there are no options for Lunch, which can be tough when you have little ones. There is however a shopping center directly across the street that has take away places, you have to cross a very busy 4 lane highway to get there though which isn't ideal for those who don't want to leave the hotel premises.
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: There is an empty bar fridge in the room so pack some snacks, water and cold drinks for you and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Rakesh Rambaran, Revenue Management at Garden Court Hatfield
Responded 05 Oct 2022
Good evening, Thank you so much for taking the time to review the Garden Court Hatfield and for the constructive feedback. I look forward to welcoming you back again very soon. Kind regards Rakesh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am a frequent visitor to Pretoria and after many hotels I have settled to stay at Garden Court Hatfield whenever I visit and for long stay. Their service is excellent all round from the accommodation to the food. They always check if my stay is comfortable and welcome any suggestions (not that i had any). Hats off to the GM Gert and his team Rakesh, Emily, Nomzamo and their teams, Wanda, Lindiwe and all the others and Jonas and his team in the kitchen. The hotel should be a four star compared to other 4 star hotels in the area.
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Date of stay: September 2022Trip type: Travelled on business
Value
Service
Sleep Quality
Room Tip: The renovated rooms are perfect!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Rakesh Rambaran, Revenue Management at Garden Court Hatfield
Responded 05 Oct 2022
Dear Mr Jemillo, Thank you so much for taking the time to review the Garden Court Hatfield and for the awesome feedback. Your feedback is greatly appreciated and I trust that we will continue to be your preferred hotel when you are in Pretoria. Warm regards Rakesh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Please make sure that when you book in to this place that you first make sure to check that they are open because when I arrived there September in front of the gates it was locked with a chain and with no one in site. Already paid and no one is answering the phones and no information on gates. Shocking.
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Date of stay: September 2021Trip type: Travelled on business
Value
Rooms
Service
Room Tip: Terrible. Closed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Rakesh Rambaran, Revenue Management at Garden Court Hatfield
Responded 27 Dec 2021
Dear Andrew, Thank you so much for taking the time to review the Garden Court Hatfield. Your feedback is much appreciated and I must apologize for the delayed response. Garden Court Hatfield has been open since August of 2020 and has not closed since then. I look forward to welcoming you back again very soon. Warm regards Rakesh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent stay Thank you I coulldn't access wifi overall I was highly satisfied. I would prefer that there is an ice machine on floor two. Staff were extremely helpfull and friendly. Room is clean and comfortable
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Rakesh Rambaran, Revenue Management at Garden Court Hatfield
Responded 17 Mar 2020
Dear Guest, Thank you so much for sharing your experience with us and for the constructive review. I look forward to welcoming you back very soon. Warm regards Rakesh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved the new look! Found it to be contemporary and on par with where other leading hotels are going at this star level. I was surprised by the in-room fridge and found it to be a nice touch indeed. I also appreciated the plentiful connection points for charging my laptop and cell phone. The service is always good and many of the front-end staff call me by name as I enter, which is always a wonderful experience. Well done, guys. Wishing you well as you complete the revamp.
Read more
Review collected in partnership with Tsogo Sun Hotels
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Rakesh Rambaran, Revenue Management at Garden Court Hatfield
Responded 17 Mar 2020
Dear Guest, Thank you so much for taking the time to review the Garden Court Hatfield and for the awesome feedback. I look forward to welcoming you back very soon. Warm regards Rakesh
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've been to Hatfield garden court previously it was good but this time there standsads have gone down. At reception there must be hand saniters so that when staff are checking in guests they can use it sparingly.
Read more
Review collected in partnership with Tsogo Sun Hotels
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gert Strydom, Owner at Garden Court Hatfield
Responded 03 Mar 2020
Dear Reviewer, Thank you for your stay at Garden Court Hatfield. We have taken note of your scores and comments and will investigate ways of improving our overall quality, including the possibilities around hand sanitizer at reception. I am looking forwards to welcoming you back in the near future. Kind regards, Gert
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$75 - US$86 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
garden court hatfield hotel pretoria
LOCATION
South AfricaGautengPretoria
NUMBER OF ROOMS
157
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Claim Your ListingGARDEN COURT HATFIELD - Now R 1 339 (Was R̶ ̶1̶ ̶6̶0̶3̶) - UPDATED 2023 Hotel Reviews & Price Comparison (Pretoria, South Africa) - Tripadvisor
Frequently Asked Questions about Garden Court Hatfield
Which popular attractions are close to Garden Court Hatfield?
Nearby attractions include Sammy Marks House (1.1 km), Kruger House Museum (0.3 km), and Museum of Natural History (1.1 km).
What are some of the property amenities at Garden Court Hatfield?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Garden Court Hatfield?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Garden Court Hatfield?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Garden Court Hatfield?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Garden Court Hatfield?
Conveniently located restaurants include The Blue Room Pretoria CBD, Arrow Ridge Spur Steak Ranch, and Casbah Roadhouse.
Are there opportunities to exercise at Garden Court Hatfield?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Garden Court Hatfield have airport transportation?
Yes, Garden Court Hatfield offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Garden Court Hatfield?
Yes, dry cleaning and laundry service are offered to guests.
Does Garden Court Hatfield offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Garden Court Hatfield?
The staff speaks multiple languages, including English, Afrikaans, Zulu, and Xhosa.