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City Lodge Hotel Waterfall City

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3 Augrabies Lane, Midrand 1662 South Africa
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (43)
Room & Suite (14)
Pool & Beach (3)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20/06/26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from City Lodge Hotel Waterfall City
Updated 20/06/26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 17 hotels in Midrand
Location
Cleanliness
Service
Value
Situated in the heart of the Waterfall City commercial district, this hotel is in close proximity to the restaurants of Waterfall Corner, only 15 minutes from Sandton's CBD, 5 minutes from Midrand's CBD and the Gautrain station, and 40 minutes from the CBD's of Johannesburg and Pretoria.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
104Reviews3Q+A22Room tips
Traveller rating
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  • 5
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Popular mentions
Bruce Whitfield wrote a review 25 Nov
Cape Town Central, South Africa3 contributions
The hotel is new, clean and good. Like other hotels in its category it persists with a semi-buffet badly-served breakfast . Staff lack training, systems and processes to ensure a seamless and pleasant experience and instead there is a weird customer horse- trading over plates of cooling food while eggs are prepared and toast is ignored. A simple ala carte service would provide a superior customer experience. Hotels generally need to be better at this.
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Date of stay: November 2021Trip type: Travelled on business
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Jade J wrote a review Sep 2021
Port Elizabeth, South Africa2 contributions
So far I’ve been here 3 days and wow, absolutely phenomenal service from the front desk to the waiters to the kitchen staff/cleaning staff. So far so good, I’m really enjoying the food and enjoying my stay at the Waterfall City Lodge Hotel.
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Date of stay: September 2021Trip type: Travelled on business
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Response from Public Relations Manager, Owner at City Lodge Hotel Waterfall City
Responded 07 Oct 2021
Thank you for staying with us and for the positive review. We look forward to having you stay with us again soon.
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Raazy wrote a review Aug 2021
1 contribution
Staff are very friendly and always willing to assist. The menu has a wide variety to choose from and super delicious! This hotel is extremely clean and with Covid protocols observed. Simply the best! 😊
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Date of stay: August 2021Trip type: Travelled solo
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Response from Public Relations Manager, Owner at City Lodge Hotel Waterfall City
Responded 01 Sep 2021
Thank you for staying with us. We are glad to hear that we met your expectations. It is always very rewarding to receive such great feedback. We look forward to having you stay with us again soon.
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Stephen L wrote a review Jun 2021
Cape Town, South Africa45 contributions4 helpful votes
Stayed 3 nights for business, and was overall happy with my stay. Location is brilliant, right opposite Mall of Africa, next to the N2. Just a really good central area. Safe and ample parking if you’re renting a car, but if you use the Gautrain, the bus goes right in front of the hotel - great option for taking public transport. Check-in was easy and I had a room on the Waterfall City side on floor 4. I recommend asking for a room not facing the highway. Room was nice, comfortable bed, lovely balcony and spacious. Free coffee, tea and milk, safe, ample hangers and drawers make for a really comfortable stay. Bathroom is nice as well, apart from the fact that the shower isn’t level (at least not in my room 422) and so therefore struggles to drain. WiFi is fast, but the need to put your details in every time is really frustrating. Breakfast, while expensive, was nice and plentiful. A few niggly issues, but would absolutely stay here again.
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Date of stay: April 2021
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: High Floors, Not facing the highway.
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Response from CLHG Marketing, Marketing at City Lodge Hotel Waterfall City
Responded 09 Jun 2021
Thank you for staying at City Lodge Hotel Waterfall City and taking the time to review your experience in a most helpful and detailed manner. Your positive feedback goes a long way to encouraging the team that their service excellence efforts are hitting the mark. We are very sorry for the frustrations experienced logging into the WiFi and have escalated this issue with our IT department. We appreciate your pointing out the drainage issue in the shower and our maintenance team have already made the necessary repairs. It was a pleasure having you stay with us and we look forward to welcoming you back again soon.
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Chrizelda V wrote a review May 2021
1 contribution
Every time you need to connect to wifi, you need to enter Reference number and room number. What a massive frustration! It disconnect within less that a minute and whole process start all over again. Not ideal at all for a business hotel. Obviously doesnt know why it is happening and are very, very sorry about it.
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Date of stay: May 2021
Rooms
Service
Sleep Quality
Trip type: Travelled on business
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Response from CLHG Marketing, Marketing at City Lodge Hotel Waterfall City
Responded 09 Jun 2021
Thank you for staying at City Lodge Hotel Waterfall City and taking the time to review your experience. We are really sorry for the frustrations experienced logging into the WiFi and have escalated this issue with our IT department. We hope that you will consider staying with us again soon.
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PRICE RANGE
US$62 - US$190 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaGautengGreater JohannesburgMidrand
NUMBER OF ROOMS
149
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Frequently Asked Questions about City Lodge Hotel Waterfall City
Which popular attractions are close to City Lodge Hotel Waterfall City?
Nearby attractions include Mall of Africa (1.2 km) and Guthries Shooting Range (0.7 km).
What are some of the property amenities at City Lodge Hotel Waterfall City?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at City Lodge Hotel Waterfall City?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at City Lodge Hotel Waterfall City?
Yes, free parking is available to guests.
What are some restaurants close to City Lodge Hotel Waterfall City?
Conveniently located restaurants include Casa Bella Mall of Africa, Mad Nomad, and Tashas.
Are there opportunities to exercise at City Lodge Hotel Waterfall City?
Yes, guests have access to a pool and a fitness centre during their stay.
Does City Lodge Hotel Waterfall City have airport transportation?
Yes, City Lodge Hotel Waterfall City offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at City Lodge Hotel Waterfall City?
Yes, dry cleaning and laundry service are offered to guests.
Does City Lodge Hotel Waterfall City offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to City Lodge Hotel Waterfall City?
Many travellers enjoy visiting Franz Hoenig Hauz (10.7 km).