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On arrival at the very cramped reception staff seemed overwhelmed and I'll prepared.
With our key, two remotes and porter we attempted to find our room. The staff were unfamiliar with the layout of the hotel.
The welcome letter was blunt and uninviting, listing rules,...More
The reception service was terrible on booking in. Then I get handed a bunch of remotes,Keys etc and advised if not returned will be charged for them. The place is so big - Drove around for 10 x minutes looking for my room. Eventually found...More
Recently attending a conference at this very large conference centre which is like a small town with all the various large separate conference areas All conference facilities available Free covered parking for the delegates Buffet lunch was excellent with many different types of food to...More
Response from Kaylene W, General Manager at Midrand Conference CentreResponded 20 October 2017
Thank you so much for your very kind words. Very much appreciated
Look forward to welcoming you again
When I looked for a wedding venue this was one of the options. I asked the wedding coordinator if there would be another wedding taking place in the chapel, and I was assured there would not.
On the day I had to wait for another...More
Thank Jo-Anne M
Response from Kaylene W, General Manager at Midrand Conference CentreResponded 28 September 2017
Hi Jo-Anne M
I am genuinely sorry that you were disappointed with your wedding. It is very unusual for us to get complaints about our weddings
It seems that there must have been a misunderstanding. We have successfully run our wedding venue business for close...More
I'm here on business and staying here for the week. My first room was a standard room and I asked to be upgraded. Room nice but you can here every noise in this block. It is convenient to Gallagher estate but I wouldn't come back....More
Thank beverley m
Response from Kaylene W, General Manager at Midrand Conference CentreResponded 11 August 2017
I have just received notification of your complaint regarding the noise in what is a very nice room and excellent staff as you yourself say. I have asked our Hotel Manager to speak to you the minute you get in later to understand...More
Response from Kaylene W | Property representative |
We don't have a spa on site but we can most certainly arrange for a mobile spa service to come to our premises for you. Let us know what treatments you are looking for and we will come back to you... More
We don't have a spa on site but we can most certainly arrange for a mobile spa service to come to our premises for you. Let us know what treatments you are looking for and we will come back to you accordingly.
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"The rooms facing the rear gates are convenient for early risers and conference since they are private, with..."