Protea Hotel by Marriott Transit O.R. Tambo Airport

Protea Hotel by Marriott Transit O.R. Tambo Airport

Terminal A, OR Tambo International Airport, Kempton Park 1627 South Africa
Traveller (94)
Standard Double Guest Room
Room & Suite (26)
Protea Hotel by Marriott Transit O.R. Tambo Airport
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About

3.5
#16 of 27 hotels in Kempton Park
4.4 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
3.4 of 5 bubbles
Service
3.2 of 5 bubbles
Value
This property is temporary closed
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Property amenities
Free High Speed Internet (WiFi)
Breakfast available
Airport transportation
Business Centre with Internet Access
Baggage storage
Newspaper
24-hour front desk
Express check-in / check-out
Wifi
Non-smoking hotel
Room features
Soundproof rooms
Desk
Housekeeping
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Xhosa, Zulu
Hotel links
Special Offer:Earn points toward free nights.

Location

Terminal A, OR Tambo International Airport, Kempton Park 1627 South Africa
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 42 out of 100
42
Johannesburg Intl Airport
Lanseria Airport
38.4 km
See all flights
367Reviews34Q+A48Room tips
Traveller rating
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Detailed Reviews
narendra01 wrote a review Mar 2020
Jakarta, Indonesia
4.0 of 5 bubbles
This transit hotel is great for those having an onward flight the next day OR for those arriving late in Johannesburg and wants to catch some rest before clearing immigration the next morning (ONLY IF you don't have checked luggage). I arrived around 9PM and had my shuttle to Kruger at 6.30 AM the next day and staying at this hotel turned out to be a really good option for me. I initially had doubts after reading several reviews saying that you strictly have to have an onward international flight, I'm glad it wasn't the case. Please take note that this hotel is located right inside the international terminal so don't clear immigration once you land otherwise you will not be able to enter.

Rooms are quite spacious, no dining service is available at the hotel.
Read more
Date of stay: March 2020
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stay45934191992, Director of Sales at Protea Hotel by Marriott Transit O.R. Tambo Airport
Responded 19 Mar 2020
Good Day Narendra. Thank you choosing the Protea Hotel Transit by Marriott O. R. Tambo Airport. We are happy to hear that you fimd this hotel to be a good option. In most cases GUESTS that are connceting to dometsic flights do not make use of the hotel due to luggage issues. In this case we are glad that it was convenient for you and at the end of the day you had a good expericence in the country at the Kruger as well. Please do stop by, for your next travel and we hope to see you soon. Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lee P wrote a review Jan 2020
Seattle, Washington
3.0 of 5 bubbles
The hotel is a great amenity for people transiting and not intending to enter SA. My room was modern and comfortable, and the staff at the reception desk were helpful and friendly. The wifi system is unnecessarily complex and wonky (they have to give every guest instructions on how to log on to this system). Also my shower didn't drain which I always think is gross. There is no food/drink in the hotel but there are many restaurants in the airport - sometimes getting back and forth through security can be a headache though.
Read more
Date of stay: January 2020
4.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stay45934191992, Director of Sales at Protea Hotel by Marriott Transit O.R. Tambo Airport
Responded 20 Jan 2020
Good day Day Lee, P Thank you for taking the time to review the hotel. We are glad that you found our rooms modern and comfortable, and our reception desk helpful and friendly please note that your concerns regading the WIFI, food & drinks are currently being attended to by hotel management, and these will soon be an issue of the past. I have also escalated the drain issue to the relevant manager. We do hope you stay with us again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
slieder wrote a review Oct 2022
Bujumbura Mairie Province, Burundi
4.0 of 5 bubbles
Best thing is the location (hence the 4 stars), next is staff friendliness. Good for short stays and simple meals. Free shuttle to and from the airport, runs every 15-20 minutes, but be warned that at peak times of the day the 16 passenger van may not fit everyone. Overall a decent hotel, and while they have made an effort with renovations, it does have that old worn feeling. The rooms make the most out of limited space and are clean and comfortable. The staff are very friendly, the food in the restaurant is decent and I had a sense there were some items that would be better than others. Better than fast-food but not as good as an actual stand alone restaurant.
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Date of stay: October 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Airport shuttle runs every 15-20 mintues and fits only 16, so it can be full at peak times during...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM2015 wrote a review Oct 2022
Hoffman Estates, IL
5.0 of 5 bubbles
Air travel is challenging at best these days, and my trip from Chicago through Frankfurt and on to Johannesburg then to a more remote location in South Afrcia, was a relay of "surprises". The various flight delays and cancelation required last minute reservation near Johannesburg's OR Tambo Airport. Fortunately the Protea OR Tambo Hotel had rooms available for the three of us traveling together. Again, due to flight issues, we were not able to check in until after 11:00PM. Entering the lobby of the Protea OR Tambo Hotel was a very pleasant surprise. The vintage airport hanger decor is creative and classy. The front dest staff were welcoming, professional, kind, fun and extremely helpful. We were surprised and thrilled that their resturant was open 24 hours since it was closing in on midnight by this time, so we could get a very late dinner. The food was excellent, the wait staff equal to the front desk staff.
We had three "king rooms", and fit for a king they were. Spacious, super clean, lux, crazy comfortable bed, a strong hot shower and more of the creative vintage airport hanger decor, and the choclate treat they provided was a simple but appreciated bonus.
Our only disappointment was that we had to catch an early flight the next day and could not take advantage of the buffet breakfast included in the stay.
The taxi the front desk staff had ordered for us was waiting for us at 4:45AM, and off we were on some more air travel unknowns.
Portea OR Tambo is a 5 star in every category.
Read more
Date of stay: October 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: The King rooms were an excellent quality. I would categorize it Mid-range the price was Budget.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christopher D wrote a review Jan 2020
5.0 of 5 bubbles
Excellent for overnight transit passengers!
Great to have unlimited time in the Duty Free Shopping Area Airside and without lugging hand baggage.
Room is adequate for a single night.
DO NOT IMMIGRATE!
Get bags checked through to final destination or you'll have long queues and have to re-emigrate once bags are collected.
Read more
Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Quiet room on request.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stay45934191992, Director of Sales at Protea Hotel by Marriott Transit O.R. Tambo Airport
Responded 25 Jan 2020
Good Day Thank you so much for taking the time to provide us with feedback. We are grateful that you found the hotel Excellent for an overnight transit, which is really what the hotel is meant to provide. We trust that you had restfull stopover , and that you will stay with us again in the near future. Kindest Regards
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richard c wrote a review Mar 2020
Dinton, United Kingdom
5.0 of 5 bubbles
After being refused return entry to South Africa, and caught in the transit trap. This Protea hotel was an oasis in the gloom, the staff excelled in such difficult times. Our initial approach the hotel was fully booked and a night on the transit floor not a good option. Lizzy found us when a cancellation had come through, giving us a comfortable night in a clean functional room.
Reading some of the negative reviews it is apparent that some of the reviewers are unaware of an in transit situation with regard to security/ function.
Our forced two night stay it was apparent that the manager Ashlyn set some high standards in customer service. Our frequent requests for help and information were always met with courtsey and all went the extra mile because of the situation we were in.
Now back in the UK our sincere thanks to Ashlyn, Lizzy, Love Joy, and all on the desk who helped in our return home.
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Date of stay: March 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rf3125 wrote a review Jul 2021
Maplewood, Minnesota
4.0 of 5 bubbles
The hotel has smaller sized rooms, but they are definitely enough for sleeping after long flights. The decor is quite nice throughout the area. It a bit odd with the shower only separated from the rest of the room by a curtain, not actually in the bathroom. There was a good breakfast: hot dishes, eggs and others made on request, pastries. The hotel had great service, always nice and helpful. Its close to the airport, with shuttles every half hour. I would definitely stay again just for the proximity to OR Tambo.
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Make sure that you know exactly when the shuttles leave and arrive. Missing it could be costly....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Scott J wrote a review Mar 2020
Dallas, Texas
2.0 of 5 bubbles
A/C was not working to cool the room enough to permit sleep. Staff is delightful and was embarrassed that this in transit hotel will receive another poor review of many. Room is very nice. Just not habitable.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stay45934191992, Director of Sales at Protea Hotel by Marriott Transit O.R. Tambo Airport
Responded 03 Mar 2020
Good Day Scott Thank you for finding the time to provide us with your feedback, We apologize that you found your room not habitable due to the A/C. please note that this is not the standards we endevour to maintain. This has been addressed with the relevant department manager. We do hope you will stay with us in the near futrue, Kindest Regards
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Stacie H wrote a review Apr 2022
New York City, New York
5.0 of 5 bubbles
Great hotel. Spotless, with awesome decor, comfy beds, incredible breakfast, but the SERVICE is the real standout! Impeccable. Reasonable rates and perfect for an overnight stay or longer. They are happy to have us back and it’s smiles all around. Bravo Marriott!
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Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travel couples wrote a review Jan 2014
Mauritius
1.0 of 5 bubbles
Horrible experience !!! unhelpful, unfriendly service !!!! Uneducated staff when bookings online is made. Wrong dates, wrong invoice, wrong quote !!!!! I I will avoid the Transit Hotel the next time I travel. Long waiting queues to book in at front desk. One unfriendly front desk staff. Protea Hotel, please send your staff for customer services courses. In all the Protea Hotels stayed over the years, disappointed to stay that the Transit Protea is from the same Hotel Group.
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Date of stay: January 2014
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PH-Transit, General Manager at Protea Hotel by Marriott Transit O.R. Tambo Airport
Responded 17 Jan 2014
Dear Chad and Daleen G There are not enough words to convey to you our appreciation for your review. It is highly disturbing that you found your stay with us to be anything besides satisfactory, and we have since conducted a thorough investigation in to what went wrong with your stay. After analyzing your grievances, it has come to light that you had initially booked your stay on our 6 hour occupancy rate. Upon arrival, it was explained that you were staying overnight - for close to 12 hours – and as such should have been booked on our 12-18 hour rate. Please be assured that the unacceptable manner in which our front desk STAFF handled your situation is being dealt with bt our Management TEAM to ensure that there is not a repetition of such incidences. We must sincerely apologise for the overall manner in which your entire reservation process and stay were handled; this is not at all typical of the stellar service that we pride ourselves on delivering to our valued GUESTS. We will endeavour to use this as a motivational tool in order to help our STAFF improve their GUEST interaction and experience, by continuously providing superior skills development and training. Thanks again for taking the time to give us such valued feedback, take care and travel safely. Kind Regards Siphiwe Masete General Manager Protea Hotel Transit O.R. Tambo Airport
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FredW99 asked a question Nov 2020
Cape Town, South Africa22 contributions15 helpful votes
How much does a block of 6 hours cost? I’ll be arriving at 2:55 leaving at 09:30.
GM2015 wrote a tip Oct 2022
Hoffman Estates, IL6 contributions9 helpful votes
5.0 of 5 bubbles
"The King rooms were an excellent quality. I would categorize it Mid-range the price was Budget."
Read full review
slieder wrote a tip Oct 2022
Bujumbura Mairie Province, Burundi146 contributions83 helpful votes
4.0 of 5 bubbles
"Airport shuttle runs every 15-20 mintues and fits only 16, so it can be full at peak times during the day. Get in line quickly"
Read full review
Rf3125 wrote a tip Jul 2021
Maplewood, Minnesota128 contributions60 helpful votes
4.0 of 5 bubbles
"Make sure that you know exactly when the shuttles leave and arrive. Missing it could be costly. There are rooms that can be adjoined, which is good for families or friend"
Read full review
Christopher D wrote a tip Jan 2020
1 contribution
5.0 of 5 bubbles
"Quiet room on request."
Read full review
Jo B wrote a tip Dec 2019
Brisbane, Australia32 contributions26 helpful votes
3.0 of 5 bubbles
"Avoid rooms far in if claustrophobic, make sure your thermostat and drain works"
Read full review
Not the right property for you?
There are more places to choose from in the Kempton Park area.
FORMERLY KNOWN AS
Protea Hotel OR Tambo Airport Transit
LOCATION
South AfricaGautengGreater JohannesburgKempton Park
NUMBER OF ROOMS
87
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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PROTEA HOTEL BY MARRIOTT TRANSIT O.R. TAMBO AIRPORT - Reviews (Kempton Park, South Africa)

Frequently Asked Questions about Protea Hotel by Marriott Transit O.R. Tambo Airport
What are some of the property amenities at Protea Hotel by Marriott Transit O.R. Tambo Airport?
Some of the more popular amenities offered include free wifi, airport transportation, and a business centre.
What food & drink options are available at Protea Hotel by Marriott Transit O.R. Tambo Airport?
Guests can enjoy breakfast during their stay.
What are some restaurants close to Protea Hotel by Marriott Transit O.R. Tambo Airport?
Conveniently located restaurants include Airport Craft Brewers, Quills, and Mugg & Bean.
Does Protea Hotel by Marriott Transit O.R. Tambo Airport have airport transportation?
Yes, Protea Hotel by Marriott Transit O.R. Tambo Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Protea Hotel by Marriott Transit O.R. Tambo Airport?
The staff speaks multiple languages, including English, Zulu, and Xhosa.
Are there any historical sites close to Protea Hotel by Marriott Transit O.R. Tambo Airport?
Many travellers enjoy visiting L. Ron Hubbard - Linksfield Ridge House (14.8 km) and Franz Hoenig Hauz (9.1 km).
Is Protea Hotel by Marriott Transit O.R. Tambo Airport accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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