Southern Sun O.R Tambo International Hotel
Southern Sun O.R Tambo International Hotel
Jones Road OR Tambo Johannesburg International Airport, Kempton Park 1627 South Africa
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Avg. R 1,881 /night, 10/8 - 10/9
R 2,003
per night
R 1,838
per night
R 1,672
per night
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About
4.0
#11 of 27 hotels in Kempton ParkLocation
Cleanliness
Service
Value
A world class International Airport Hotel 500m away from the Airport serviced by a complimentary 24 hour shuttle every 15 min and with complimentary uncapped Wifi. Exceptional dining both buffet and a la carte with 24 hour room service. 24 Hour bar for the thirsty traveller.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Children's television networks
Highchairs available
Free airport transportation
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Afrikaans
Location
Jones Road OR Tambo Johannesburg International Airport, Kempton Park 1627 South Africa
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 54 out of 100
54
25 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
Reviews
4.0
2,523 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Many travelers choose Southern Sun O.R Tambo International Hotel for its proximity to the airport, often highlighting the complimentary shuttle service that runs every 15 minutes as a major convenience. The hotel's ground floor impresses with its superb architecture, creating a beautiful atmosphere that guests enjoy.
While the service is generally praised for being friendly and efficient, there are occasional lapses in responsiveness. Despite the appreciation for various dining options and amenities, some reviewers find the rooms outdated and the Wi-Fi unreliable, leading to mixed opinions on the hotel's overall value.
Location
Convenient
Atmosphere
Outdated
Rooms
Dated
Value
Reasonable
Cleanliness
Mixed
Service
Efficient
Amenities
Satisfactory
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2,523Reviews27Q+A100Room tips
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Detailed Reviews
hotel is looking tiered but was generally clean and good value when compared to other options at the airport.
Rooms had full black out curtains and high pressure hot shower which was most welcome after a long trip. Airport shuttle works well in both directions.
Rooms had full black out curtains and high pressure hot shower which was most welcome after a long trip. Airport shuttle works well in both directions.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: January 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MichelleH6849, Guest Relations Manager at Southern Sun O.R Tambo International Hotel
Responded 14 Jan 2020
Good Day Tony C, Thank you for completing a review on your recent stay with us and for your valuable feedback. We are delighted to hear that you enjoyed your stay with us and we will be sure to pass these compliments on to our team. We greatly appreciate your support and look forward to welcoming you back in the near future. Kind Regards, Michelle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A hotel right near the airport is most suitable for a transit stay. It requires a small walk (difficult no designated path) or a very short shuttle.
it’s an older hotel, rooms are a bit tired but everything works. the rooms are spacious, showers are good, has air conditioning and a delicious breakfast spread.
most importantly, you pay a fraction of the price for the hotels directly outside the terminal. i can’t believe that the intercontinental which is x 4 the cost would provide a superior service to justify the cost.
so despite some of the poor reviews of this hotel, it probably isn’t taking everything into context. the hotel staff are very pleasant. the gym is great
it’s an older hotel, rooms are a bit tired but everything works. the rooms are spacious, showers are good, has air conditioning and a delicious breakfast spread.
most importantly, you pay a fraction of the price for the hotels directly outside the terminal. i can’t believe that the intercontinental which is x 4 the cost would provide a superior service to justify the cost.
so despite some of the poor reviews of this hotel, it probably isn’t taking everything into context. the hotel staff are very pleasant. the gym is great
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MichelleH6849, Guest Relations Manager at Southern Sun O.R Tambo International Hotel
Responded 14 Jan 2020
Good Day Ppsflyer, Thank you for completing a review on your recent stay with us and for your valuable feedback. We are delighted to hear that you enjoyed your stay with us and we will be sure to pass these compliments on to our team. We greatly appreciate your support and look forward to welcoming you back in the near future. Kind Regards, Michelle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
From airport pickup to inhouse services to airport dropoff , the hotel service experience was characterised by friendly efficiency. Two things that require attention are the online booking procedure and the maintaining of efficient water drainage checks in the hotel shower facilities. An otherwise real value for money experience.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MichelleH6849, Guest Relations Manager at Southern Sun O.R Tambo International Hotel
Responded 19 Feb 2020
Good Day pravinsingh1, Thank you for completing a review on your recent stay with us and for your valuable feedback. We are delighted to hear that you enjoyed your stay with us and we will be sure to pass these compliments on to our team. We have also noted your comments regarding the bathroom and we have passed these concerns on to the relevant department to address accordingly. We greatly appreciate your support and look forward to welcoming you back in the near future. Kind Regards, Michelle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our group of 4 stayed here both before and after our safari, 2 rooms each time. The first time we had a lovely room it was very spacious and modern, we really enjoyed the room and the shower pressure and temp were great. The second time however we were put on the other side of the hotel and were given a very old outdated room. the bathroom had broken tiles and the room had cobwebs in the corners. It didn't look like it had been kept up very well and definitely needed a better cleaning than it had received. The internet was also very spotty on this side of the hotel. It honestly was like two completely different hotels. We really enjoyed our first stay and were very disappointed with our second stay.
It's a long walk thru the airport to the bus terminal to find the pickup shuttle for the hotel, especially while carrying your luggage, but the shuttle was ready and waiting when we got there, both times we needed to use it. It was easy to take the shuttle back to the airport just to have dinner. We also found it to arrive quickly both times we left the hotel.
The hotel's breakfast was fantastic. You have a lot to choose from. The gym was very nice but small, with cardio, nautilus and weight sets.
The lower rating is strictly due to our second experience.
It's a long walk thru the airport to the bus terminal to find the pickup shuttle for the hotel, especially while carrying your luggage, but the shuttle was ready and waiting when we got there, both times we needed to use it. It was easy to take the shuttle back to the airport just to have dinner. We also found it to arrive quickly both times we left the hotel.
The hotel's breakfast was fantastic. You have a lot to choose from. The gym was very nice but small, with cardio, nautilus and weight sets.
The lower rating is strictly due to our second experience.
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Date of stay: September 2019
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MichelleH6849, Guest Relations Manager at Southern Sun O.R Tambo International Hotel
Responded 22 Jan 2020
Good Day redsoxcutiepie, Thank you for completing a review on your recent stay with us and for your valuable feedback. We would like to sincerely apologize for the short comings that you experienced during your stay with us with regards to your room. We have addressed this with the departments responsible to ensure that corrective action is taken. We hope you will afford us the opportunity to make amends for this in the near future. Kind Regards, Michelle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was good for what was needed: a place to shower and sleep after 26 hours en route. Food was varied but bland. The location, five minutes from the Johannesburg airport was great for connecting internal and international flights.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MichelleH6849, Guest Relations Manager at Southern Sun O.R Tambo International Hotel
Responded 19 Feb 2020
Good Day 911carolg, Thank you for completing a review on your recent stay with us and for your valuable feedback. We are delighted to hear that you enjoyed your stay with us and we will be sure to pass these compliments on to our team. We greatly appreciate your support and look forward to welcoming you back in the near future. Kind Regards, Michelle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was awful. As a South African, now living in the US, we came home for Christmas and checked in before our flight the next day. So disappointed in this hotel. If this is what overseas guests get, they will be terribly shocked. The lobby was in good condition, but as soon as we stepped off the elevator on the 3rd floor, the smell of old, musty, moldy was the first thing we noticed. Our room was sized right for a family of 4 but there was a huge dip in the floor at the bathroom, the carpet was wet in the bedroom, the AC unit didn’t work at all, it was on but didn’t cool down at all. The bathroom shower was full of mold and algae and the shower drain did work properly. We had to wait for the shower to drain before the next person could shower. There were only 4 TV channels available and if you’re not from SA you wouldn’t understand the language. Will never stay here again
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: December 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MichelleH6849, Guest Relations Manager at Southern Sun O.R Tambo International Hotel
Responded 06 Jan 2020
Good Day Michelle D, Thank you for completing a review on your recent stay with us and for your valuable feedback. We would like to sincerely apologize for the short comings that you experienced during your stay with us with regards to your room. We have noted the concerns you have raised and we have passed this on to our team to address as a matter of urgency. We hope you will afford us the opportunity to make amends for this in the near future. Kind Regards, Michelle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a very good hotel especially for the price. The rooms are comfortable/average and the AC did not work all that well as some others have noted. What sets this hotel apart is the nice happy hour for all guests with free wine, cheeses and other snacks nightly. The lobby is very pretty and the restaurant is a very good deal with good food, service and value. We ate the breakfast (included in price) each morning and dinner on 2 occasions. The hotel is very close to the airport and the 24/7 shuttle service takes about 3 minutes and is very efficient. The shuttle driver even took us to the airport at a time not scheduled. Service by all staff members was very good. The outside pool area was very nice for relaxing. Three nights at this hotel is about $700 less than the pricey Intercontinental nearby. To me it's a no brainer. No matter how much money you have why would you spend an extra $700??
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Date of stay: October 2022
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was my fourth stay in the hotel and it is a pleasure to arrive with the front of house who welcome you.
The personal in the dinning room is quick to assist to ensure you have all you need to enjoy a good dinner and breakfast in a friendly atmosphere.
There shuttle service is frequently and on time.
The personal in the dinning room is quick to assist to ensure you have all you need to enjoy a good dinner and breakfast in a friendly atmosphere.
There shuttle service is frequently and on time.
Read more
Review collected in partnership with Tsogo Sun Hotels
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michelle Hart, Guest Services / Front Office at Southern Sun O.R Tambo International Hotel
Responded 17 Mar 2020
Good Day rouxwel, Thank you for completing a review on your recent stay with us and for your valuable feedback. We are delighted to hear that you enjoyed your stay with us and we will be sure to pass these compliments on to our team. We greatly appreciate your support and look forward to welcoming you back in the near future. Kind Regards, Michelle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel with welcoming and friendly staff. The catering staff were great in looking after us and accommodating to our children's 'fussy' eating. The food set up for breakfast, lunch and dinner was brilliant. We felt really spoilt by the choice of foods.
We had a family room which consisted of two king beds which were amazingly comfortable. We all had a good nights sleep after a long flight.
We would definitely stay at the hotel again on our next visit!
We had a family room which consisted of two king beds which were amazingly comfortable. We all had a good nights sleep after a long flight.
We would definitely stay at the hotel again on our next visit!
Read more
Review collected in partnership with Tsogo Sun Hotels
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MichelleH6849, Guest Relations Manager at Southern Sun O.R Tambo International Hotel
Responded 22 Jan 2020
Good day Nadine H, Thank you so much for your kind and encouraging comments in regards to our overall service delivery. We are all ecstatic, delighted and humbled by the compliments you have shared and we will certainly share this with our team. Thank you once again for your support, we look forward to hosting you again in the future. Kind Regards, Michelle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had booked 2 nites here, after the end of a 2 week tour of South Africa and Victoria Falls, before our long journey home to Canada via London - we just wanted a couple of days to unwind and relax. We arrived at approx 5 pm, checkin was fairly quick, and then what a nice surprise, they were offering snacks and wine in the lobby, at no charge.
It ended up that our flight to London was delayed from 10 pm to 11 am the next day; fortunately we were able to keep the same room (extra charge of course, which we will claim from the airline).
We enjoyed both the breakfast and dinner buffets, as well as one a la carte dinner. We spent a few hours around the pool, which did have pretty cool water i have to say, but was refreshing after lying in the sun.
We found the room to be quite comfortable as well.
Would definitely stay at this hotel again, although really doubt we’ll be visiting South Africa again anytime in the near future.
It ended up that our flight to London was delayed from 10 pm to 11 am the next day; fortunately we were able to keep the same room (extra charge of course, which we will claim from the airline).
We enjoyed both the breakfast and dinner buffets, as well as one a la carte dinner. We spent a few hours around the pool, which did have pretty cool water i have to say, but was refreshing after lying in the sun.
We found the room to be quite comfortable as well.
Would definitely stay at this hotel again, although really doubt we’ll be visiting South Africa again anytime in the near future.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rudi Baasden, Other at Southern Sun O.R Tambo International Hotel
Responded 03 Apr 2023
Dear Teresa, Thank you for your valued support and time to review the Southern Sun OR Tambo hotel on your recent stay. We are glad that the Southern Sun OR Tambo was able to make your stay enjoyable and hope to have the privilege of welcoming you back some day. Regards, Rudi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good day, our dinner buffet is charged at R275.00. Regards,
Southern Sun OR Tambo
The shuttle bus is located behind the intercontinental Hotel. It is just 2 minute walk when you come out of the airport. There are many pirters who will show you & help with any luggage if you require. Enjoy your stay
YES, there is a hairdryer.
The rooms are not fancy but clean and so close to the airport.
There is a free shuttle that runs every 15 minutes to and from the hotel. (you have to walk a bit to get to the shuttle area)
Get a room that includes breakfast, There is a ton of food!!
I have stayed there many times on my way to Victoria Falls.
The shuttle from the Hotel runs every 15 minutes. Be in the lobby 15 minutes before you need to leave and the shuttle will be outside.
Takes 5 minutes to get back to the airport.
Tip the driver $1
"Definitely use the shuttle. We stayed 1 night then took the shuttle back to the airport the next day get our rented car."Read full review
"Please upgrade the tv to be at least a smart tv as your channels are not that entertaining and your heater is not getting warm."Read full review
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PRICE RANGE
R 1,655 - R 2,003 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaGautengGreater JohannesburgKempton Park
NUMBER OF ROOMS
366
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingSOUTHERN SUN O.R TAMBO INTERNATIONAL HOTEL - Now R 1 835 (Was R̶ ̶2̶ ̶1̶6̶7̶) - UPDATED 2024 Reviews & Price Comparison (Kempton Park, South Africa) - Tripadvisor
Frequently Asked Questions about Southern Sun O.R Tambo International Hotel
Which popular attractions are close to Southern Sun O.R Tambo International Hotel?
Nearby attractions include Nu Metro Emperors Palace (0.8 km).
What are some of the property amenities at Southern Sun O.R Tambo International Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Southern Sun O.R Tambo International Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Southern Sun O.R Tambo International Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Southern Sun O.R Tambo International Hotel?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Southern Sun O.R Tambo International Hotel?
Conveniently located restaurants include Airport Craft Brewers, Quills, and Mugg & Bean.
Are there opportunities to exercise at Southern Sun O.R Tambo International Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Southern Sun O.R Tambo International Hotel have an airport shuttle?
Yes, Southern Sun O.R Tambo International Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Southern Sun O.R Tambo International Hotel have airport transportation?
Yes, Southern Sun O.R Tambo International Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Southern Sun O.R Tambo International Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Southern Sun O.R Tambo International Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.