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City Lodge Hotel at OR Tambo International Airport

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OR Tambo International Airport, Kempton Park 1627 South Africa
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Panoramas (9)
Room & Suite (192)

About

#14 of 118 hotels in Kempton Park
Location
Cleanliness
Service
Value
Based at Africa’s busiest airport, City Lodge at OR Tambo Airport will provide business and leisure travellers with “home away from home” accommodation that is ideal for those commuting to and from Johannesburg and perfect for those who require immediate access to the airport. OR Tambo Airport offers a number of services from banking to a wide range of retailers, so whether it’s a good book or a scrumptious meal, the airport’s facilities have everything you need. The hotel boasts boardroom and conference facilities, a fitness room as well as a deck with a pool and a large commercial area with a coffee shop. Rooms • Spacious air-conditioned room with queen or twin beds • Flat screen Television (MNet and DSTV) – Satellite channels offering exciting sport, breaking news and great movies. • En-Suite Bathroom with bath and separate shower. • Tea and coffee making facilities • Wireless Internet Access available in all rooms • Electronic safe large enough to accommodate a laptop • Desk with great lighting and plugs for easy connectivity • Telephone Breakfast: At City Lodge our breakfasts are legendary. Choose between a scrumptious Full English or Continental breakfast (buffet style) in the hotel’s spacious breakfast area. Coffee Shop: City Lodge at OR Tambo Airport will have a coffee shop offering guests a comprehensive menu with hot and cold food choices ranging from salads, to wraps, to tremazzinis all the way to hearty soups. Bar: The hotel boasts a comfortable bar to enjoy the evening or wait for your next flight. Facilities • Boardroom Facilities – Roadlodge, our 8 Seater Meeting Room and Townlodge, our 12 seater Boardroom - includes flat screen television with laptop connectivity and wireless internet access. • Conference Facility – Courtyard A, seats 22 people. Courtyard B seats 24 people, combined with the option to be shared to create one room – seats up to 46 people. • Safe and secure underground parking.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Paid public parking on-site
Wifi
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English

Location

62Somewhat walkable
Grade: 62 out of 100
26Restaurantswithin 1 km
1Attractionwithin 1 km
1790Reviews79Q+A100Room tips
Traveller rating
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Popular mentions
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Samantha C wrote a review 03 Dec
18 contributions1 helpful vote
+1
Fantastic hotel, the staff, the cleanliness, the location, the view, the food, the room, everything was 10/10! We was made to feel so welcome and the staff always gave us a personal greeting. We will definitely return.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Roux, General Manager at City Lodge Hotel at OR Tambo International Airport
Responded yesterday
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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paula conceicao wrote a review Nov 2023
Harare, Zimbabwe103 contributions58 helpful votes
Our stay was comfortable. The room did not have a fridge which was disappointing. The bathroom had been renovated but not the room itself which could do with a refreshing look..... We were locked out of our room because the key card was not working so my husband walked for ever back to the reception. After my husband complained that it was a very long way to walk to report a card, the card was grabbed from his hand and after resetting it he returned it and said its ok now. My husband reprimanded him by telling him that was no way to treat a guest- the least he could say was sorry for the inconvenience. He defended himself by saying the card must have come into contact with something magnetic, needless to say still no apology! City lodge you should invest in PR courses for your staff because at the end of the day they represent your hotels and they are the face of your business........
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Roux, General Manager at City Lodge Hotel at OR Tambo International Airport
Responded 2 weeks ago
Thank you for your valuable feedback and apologise that our front of house team members behaviour did not live up to our founding values of creating a caring environment.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dubpressure wrote a review Nov 2023
Jeffreys Bay, South Africa6 contributions5 helpful votes
We stayed at the OR Tambo Hotel, as we had an early flight the next day. We booked a B&B rate only to find out on checkin that breakfast was not available before we had to check out. We could order room service at an extra cost. We weren’t offered a breakfast pack or even a refund when asked. As we settled In early for bed all we could hear was hammering. The hammering went on till after 1am. Leaving us with little sleep as we had to get up at 4am. We complained at check out and all we were offered was a lunch upon return. I have reached out to IHG online but after 4 weeks have had no response after several emails. Very disappointed in the whole experience. Would not recommend staying here.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Close to the airport.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Roux, General Manager at City Lodge Hotel at OR Tambo International Airport
Responded 2 weeks ago
Thanks for the feedback - However i believe you stayed at a IHG hotel which is not part of our group.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Weston N wrote a review Nov 2023
Anchorage, Alaska13 contributions7 helpful votes
City Lodge at Tambo could not have been more convenient. An easy walk from the terminal, quick check-in and extremely friendly staff. Their restaurant and bar were right on site and again, everyone was very friendly. If you have an over night stay or early morning flight City Lodge is a great place to stay.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Roux, General Manager at City Lodge Hotel at OR Tambo International Airport
Responded 2 weeks ago
Thank you for a great review and your kind comments regarding our caring team - Hope too see you again soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ian U wrote a review Nov 2023
Manchester, United Kingdom5 contributions1 helpful vote
We stayed overnight and then 2 weeks later booked a day room. They are very well located within 5 mins (covered) walk of the airport so no shuttle required, reception was efficient and the rooms decent for a short stay - and a lot cheaper than the Intercontinental. I would definitely use again
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Roux, General Manager at City Lodge Hotel at OR Tambo International Airport
Responded 2 weeks ago
Thank you for the valuable feedback and that we lived up to our founding promise of a clean and caring environment.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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woudo wrote a review Oct 2023
Port Alfred, South Africa164 contributions83 helpful votes
I stay here whenever I need a layover and the hotel has improved nicely since Covid. The rooms have always been good and comfortable, but the snags were always the wait for check-in and the absence of Food & Beverage. Both were actually great the last two times I stayed there and with the launch of a new food concept, the place has really transformed from a place of transition to a welcoming place to stop over and revive yourself a bit. The bar is open longer hours and the restaurant has become a proper all-day dining with a great spread and delicious food (especially the Triffle is a must-try!). You pay a bit more here then the alternatives close to the airport that require a shuttle service, but for me the convenience and the atmosphere make it more than worth it.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Take a moment to unwind at the poolside before you crash in your room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Roux, General Manager at City Lodge Hotel at OR Tambo International Airport
Responded 2 weeks ago
Thank you for taking the time to complete a review of your stay with us. We are pleased you enjoyed your stay. We appreciate your continued support
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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michellemd2015 wrote a review Oct 2023
Halifax, Canada27 contributions24 helpful votes
Cannot fault this hotel. The staff are attentive and kind. Rooms are clean and the bed is comfortable, the place is quiet. The restaurant and bar area are comfortable and relaxing. Food and drinks are great. The location is excellent! Taxis and Ubers are readily available and most excursions pick up at this location. This is my fourth time staying here and I look forward to my next stay.
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from David Roux, General Manager at City Lodge Hotel at OR Tambo International Airport
Responded 2 weeks ago
Thank you for taking the time to complete a review of your stay with us. We are pleased you enjoyed your stay. We appreciate your continued support
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BrendavanStraten wrote a review Oct 2023
2 contributions
I only had one night in the hotel, but would happily have stayed longer. The staff were so friendly, efficient and professional and I felt well cared for. My room was lovely and clean, the bed so comfortable (I slept very well). I love the shampoo bars and little tubes of hand cream - such a nice touch which most hotels no longer offer. The dinner and breakfast buffets were pretty substantial and tasty!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: If you hire a vehicle at the airport, ask for directions to the City Lodge parking otherwise you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from David Roux, General Manager at City Lodge Hotel at OR Tambo International Airport
Responded 2 weeks ago
Thank you for a wonderful review and appreciate your comment on our environmentally friendly guest suppliers, and our caring team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DaveH wrote a review Oct 2023
Houston, Texas38 contributions7 helpful votes
Clean, quiet rooms and located right at the airport so it's super convenient. We have stayed at City Lodge several times. It's good value and a very consistent place. After a very long flight from the US, it's an excellent choice to overnight before catching a connecting flight the next day. The hotel restaurant is quite good too.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from David Roux, General Manager at City Lodge Hotel at OR Tambo International Airport
Responded 2 weeks ago
Thank you for a great review and your kind comments - Hope we may host you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Apollos5 wrote a review Oct 2023
Atlanta, Georgia5 contributions6 helpful votes
Phindile the hotel receptionist first told me there were no rooms available. I then asked her to check again. She located a room. Hence, first issue is she did not do due diligence and I was about to leave the counter. She seemed disturbed and proceeded to taking my charge card, first try she moved very fast inserting the card then removed it quickly, card declined with plenty of money on it. I gave her another card, same bank, but before I asked her to not remove the card so quickly, yet, not listening she removed the card as I was asking her to wait this time because this card needed me to enter my pin. Card declined again. This time my bank blocked the 2nd card causing me order a new card which is a problem because it will deliver in the US within 14 business days. I told her that I hope my bank didn’t block the card; she insensitivity walked off saying “they won’t,” but the did. She returned with another swipe/credit card machine and I gave her a 3rd card that worked. Now I’m stuck with using an alternate credit card I don’t normally use when traveling internationally. I give her and this hotel a 1 (ONE) star rating for creating inconvenience and making my travel more difficult as I try to give them business. The heir of her attitude of arrogance is enough not to return to this place. Hotel itself is old but seems to be clean. We shall see. I turned a planned two nights stay to just one because of this experience. Just be aware!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from David Roux, General Manager at City Lodge Hotel at OR Tambo International Airport
Responded 2 weeks ago
Thank you for your honest feedback regarding your arrival and check in. We apologise for the uncaring behaviour displayed by our frontline team member. Who did not live our founding values. We hope that you will afford us a second chance and that we can accommodate you in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$73 - US$103 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city lodge or tambo airport hotel kempton park
LOCATION
South AfricaGautengGreater JohannesburgKempton Park
NUMBER OF ROOMS
303
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CITY LODGE HOTEL AT OR TAMBO INTERNATIONAL AIRPORT - Now R 1 496 (Was R̶ ̶2̶ ̶0̶2̶6̶) - UPDATED 2023 Reviews & Price Comparison (Kempton Park, South Africa) - Tripadvisor

Frequently Asked Questions about City Lodge Hotel at OR Tambo International Airport
Which popular attractions are close to City Lodge Hotel at OR Tambo International Airport?
Nearby attractions include Nu Metro Emperors Palace (0.9 km).
What are some of the property amenities at City Lodge Hotel at OR Tambo International Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at City Lodge Hotel at OR Tambo International Airport?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at City Lodge Hotel at OR Tambo International Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at City Lodge Hotel at OR Tambo International Airport?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to City Lodge Hotel at OR Tambo International Airport?
Conveniently located restaurants include Quills, Airport Craft Brewers, and SLOW Lounge.
Are there opportunities to exercise at City Lodge Hotel at OR Tambo International Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at City Lodge Hotel at OR Tambo International Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does City Lodge Hotel at OR Tambo International Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to City Lodge Hotel at OR Tambo International Airport?
Many travellers enjoy visiting Franz Hoenig Hauz (7.8 km).
Is City Lodge Hotel at OR Tambo International Airport accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.