I've never had service that is less then excellent. We take every opportunity to spend at least 1 or 2 days at The Capital per week. The service is consistently fantastic. The staff are delightful and incredibly friendly, yet entirely professional. The coffee is amazing and the staff remember just how we like it.
The breakfast variety and quality in 2017 at my first stay was below expectation, in 2022 the breakfast has still not improved. I also found the pillows to be quite uncomfortable, and travelling for business and having meetings the next day, quality of sleep if very important to me when travelling
I was staying at the hotel when it first opened in 2016/17. I then went to other hotels in the 2018/19 etc for other experiences. Now after the pandemic and 2 years away, I stayed there again recently. It was a joy and reminded me why this should always be the first choice hotel for me and my friends.
I would recommend this hotel to every one. Very clean and the staff very accommodative starting from the reception to the room service. The one and the only improvement which I would suggest is that it would be great if they could have a lunch and dinner option available in house.
Value for money as their service staff is always willing to go the extra mile and make ones stay an experience never to be forgotten, thus making it a very customer centric experience. I would stay here over and over again. My local place of choice
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