When my team choose Shumba Valley Lodge, I reviewed through the reservation agency read it is a 4 Star lodge hence expectation. Over all the place has greater potential if they heed advise on intense maintenance, gardening and having an eye for finer details.
My booking was initialy for 2 nights, but I requested to check out early because the TV, Wi-Fi was not working and the is no phones in the rooms to call reception, bedding with rust stains, Manager did not want to refund me
Nice clean rooms. Good value for money. Good air conditioning and comfortable bed. Staff was very helpful and friendly. Helped us with power plug adapters and accommodated our departure time that was outside their normal 10 am checkout. Good restaurant.
We were welcomed from the gate to the reception area and the staff made us feel at home, and the rooms we clean and tidy and we got everything that we needed for the weekend. I would recommend the place to other people and hopefully come back 1 day.
Close to airport. Parking in front of chalet. Poor lighting in room. No bar fridge as advertised on photos. Clean rooms with aircon and fan. Tea making station in room. Efficient and helpful reception
WE had an overnight stay at the Lodge and was very pleased with our stay. It was only 5 minutes away from Lanseria which was really great. The Lodge and rooms were clean and overall it was a good experience.
I really recommend Shumba Valley Lodge to ALL Romantics looking for a break from reality... The Friendly Staff and Lodge atmosphere was Fantastic... The Breakfast was the Highlight of the day... Will definately return for a family Holiday.
The place is quite nice and quite. Good for couples that need a break from everything. The food was nice, the pool and the rooms are clean. The staff was very welcoming and friendly .Would definitely visit there again
The place need more attention to attract more guest however the food was good but the service was not up to standard. The new linen is needed and the was a plumbing problem in our room. also the channels need to be added the current ones are not sufficient.
Check in took far too long, arrived in our room and it was not very clean, the bedding had ink stains and did not smell nor feel fresh. The staff was not very friendly hardly greeting. The female Chef was the kindest and most friendly staff member who went the extra mile.