On arrival the ambiance looked very bad from the start, Checking in took long as they very not organized, then the rooms, the bed was not made, the towels was old and dirty, the walls had brown marks on, the floors was not washed in days, the parking lacked upgraded infrastructure.
I just want to let you know that our stay at your lodge was not what we expected. The sliding doors couldn't open, the bath wasn't working so the shower was used but the water would sprinkle all over the bathroom floor. Th side lamps were very dusty also. On Saturday night we had no bath towels and I had to go to the reception twice whilst it's raining to request them because I requested them and they promised to deliver and didn't. I went the second time and I got them.We couldn't bath without them because the floor will be wet and dirty because of the shower. Please change your bath towels, they are old and not nice to use. Again we were offered one bottle of water daily whilst it's a couple booking, so who's supposed to drink and who shouldn't? 500ml is not enough for one…
It's a nice place but the food was spoiled which led to me getting sick, had to go to the doctor and checked out early because I was really bad. If they can make sure their food is always fresh this is people's life they are feeding. Its been day2 now I'm not feeling any better at all. The staff was good, no bins and telephones in the room, old towels but the rooms are nice.
My boyfriend and I enjoyed our stay and it was a very relaxing weekend. Although there were other guests and parties, the noise was kept to a minimum in the restaurant and very far from the rooms. I would definitely come back and recommend to friends and family. I think the toilet needs some attention as there was a sewerage smell coming out of it, like it was blocked.
Generally good, easily accessible and staff is friendly. Quiet and spacious. Didn't get to eat the food from the restaurant, menu didn't appeal to me. Ended up eating at other restaurants nearby. Was worried about vehicle security, exit seems lax as no one verified that I was the rightful owner everytime.
There’s was so much of noise from other rooms which I feel should be minimized, something also beeps in the room while sleeping, toilets abs food are my main concerns, the rooms are really not that clean considering there’s covid and showers, taps and floor needs proper cleaning
I liked how it is close to the Mall, nearest mall is 10 munites away, game reserve nearby Most importantly close to the Airport. Aircon💆♂️💆♀️, Pool, Restaurant.. Shout out to Anathi one of the stuff members
The best place to be, quite decent, quite and exclusive. Take your time and visit them, very closer to Lanseria Airport and Restaurants. I always find this place relaxing and every-time i want to get out of the busy town, i always make booking with them especially for Room 159 which is my favorite.
I was overcharged almost double when prepayment was processed. That was however resolved effectively before I could check in. Overall the place is nice including location. The dinner menu very limited but the food tasted nice.
Please have the staff check the room with you before entering the room...my room's electricity DB Board was off and could have off for over 5 hours. So, no warm water at 20h00 at night. And the lodge wasnt equipped on how to make my stay better.
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