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The Winston Hotel

6 Tottenham Avenue Melrose Estate, Johannesburg 2196 South Africa
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Traveller (174)
Room & Suite (54)
Dining (18)

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About

#13 of 81 hotels in Johannesburg
Location
Cleanliness
Service
Value
The Winston Hotel is an elegant and exclusive luxury boutique hotel located in the vibrant commercial and financial district of Rosebank. Perfectly suited for the discerning business or leisure traveller, this award-winning, 5-star boutique hotel is situated in upscale Rosebank, Johannesburg. Here, tucked away from the bustling city atmosphere, but just a stone’s throw from Rosebank’s popular attractions and nearby Sandton, one can unwind in one of the luxury boutique hotel’s exceptional array of suites and experience discreet, personalized service that is second to none. Offering luxurious accommodation in large rooms, high-speed internet connectivity, free secure parking and exceptional personal service. All rooms have been finished in a striking combination of solid Teak floors, panelled walls with high ceilings. Bathrooms are beautifully designed in marble and mahogany, all have separate walk-in showers and baths.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Airport transportation
Conference facilities
Banquet room
Couples massage
Secured parking
Wifi
Outdoor pool
Shallow end in pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Taxi service
Meeting rooms
Massage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Minibar
Electric kettle
Flatscreen TV
On-demand films
Electric blanket
Complimentary toiletries
Hair dryer
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Room types
Pool view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Quiet
Charming
Languages Spoken
English, Afrikaans, Xhosa, Zulu
492Reviews10Q+A73Room tips
Traveller rating
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jmcelvenny wrote a review Dec 2023
Chicago, Illinois68 contributions44 helpful votes
The Winston has made a strategic business decision not to disclose on their website the heavy contraction immediately outside of occupied guest rooms. The website clearly states "Unwind. Relax time", and markets the property as a luxurious, relaxing experience. There is no way to relax or make use of amenities because there is loud construction happening directly outside of guest rooms and in the common area! We left the hotel within 20 minutes of our arrival and asked for a refund because the construction wasn’t disclosed at time of booking. A manager agreed to refund our booking, but still have not refunded it 3 weeks later after 3 followup emails. I have stayed more than 500 nights in hotels over the past 6 years, and this is the only time I have ever opened a chargeback against one.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michele wrote a review Aug 2023
Amsterdam, The Netherlands10 contributions2 helpful votes
I am very sorry to report my very bad experience with The Winston Hotel. We booked 6 rooms for 15 people. Unfortunately we had to cancel 1 of them. We called the hotel 48h before check-in and asked if this was possible and what would be charged. The Hotel told us that it was not a problem: we could cancel it and that there would be no charge for the 6th room. When the rest of the group checked-in we learnt that the full amount for 2 nights for the 6th room had already been charged and would not be refunded. We asked for clarifications but the hotel has not answered our several emails and calls about it. This is a very unpleasant situation and I would not expect this kind of behaviours from a 5-star hotel. Very unprofessional.
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Date of stay: August 2023
Value
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Andy Smallman wrote a review Aug 2023
Johannesburg, South Africa248 contributions101 helpful votes
Sadly a very disappointing stay - excellent friendly welcome & efficient service from Reception , but almost everything else had problems: no wine list/drinks list in the bar, gin and tonic served with no lemon - when asked as to whether lemon could be added the barman managed to look up from his phone long enough to say he couldn't find any. ( i guess the kitchen is too far away ) no wine list in the restaurant for lunch, waitress had clearly not been trained at all to advise on what wine there was, or even different kinds of wine. I had to go with her to the bar fridges to actually choose wine as initially we were told that they only had one bottle of chardonnay in the whole hotel, and that was not the case at all. Fish cakes for lunch were cold, good quality club sandwich & fries. Very nice room, but bath not cleaned, with hairs in it. Shwe Shwe gowns, much advertised online were not in the room and had to be called down for. Room was not refreshed/ turned down when we went out for a dinner, despite there only being a few other room occupied. Breakfast was good , but all the bread for toasting was very stale, and appeared to be from the day before. Friendly waiter service at breakfast. Efficient and friendly checkout, the lady at Reception really knows what she is doing and how to make visitors feel welcome. Lots of training required elsewhere however...
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: bring your own wine? ( service at Reception was excellent )
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Miriam H wrote a review Jul 2023
3 contributions
This was a beautiful hotel, all of the staff were very friendly and helpful. It is conveniently located near the Rosebank Mall and the area felt very safe. We walked over to the mall several times for our meals. It was quite cold this time of year and the only complaint we had was that the water did not get very hot in some of our rooms.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: The included breakfast is worth it. The food was very good with a good selection.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Simone S wrote a review Jun 2023
Nelspruit, South Africa8 contributions
Fantastic staff and decent rooms which are a bit run down. Unfortunately the main light switch in our room did not work which we only found out when trying to switch the lights off. We had to switch all the electricity off. The following day we were moved to a different room but I feel that an apology was not good enough. How about offering us a breakfast at the restaurant or something??? We won’t be going back.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Leane M wrote a review May 2023
1 contribution
I booked this hotel via their website for my elderly mother who is traveling to SA for the first time and is extremely nervous. The website states that you will not be charged and can change your booking up to 48 hours in advance. However, the FULL amount was taken from my account upon booking. I then wrote to them to amend the booking as flights had changed and to request a refund for the nights I wouldn't take anymore. No response. I called. Spoke to Anne. Promised me TWICE I would be refunded and she would respond to my email... Phoned again. Asked for the manager twice. No answer. Was promised I would get a call back. No call back and no email correspondence. I am now desperate to get my money back and will be taking my mother elsewhere. BEWARE! This is not an establishment you want to do business with. Something is very very off here...
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Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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cassienell wrote a review Mar 2023
Hout Bay, South Africa25 contributions52 helpful votes
Sadly there was an issue with my room which meant I had to be swapped. In my new room the bed was as hard as a plank, meaning no sleep for me. Although requesting a swap back several times my request was ignored. So, although I visit Johannesburg weekly, I won’t stay here again due to the beds. The Hyatt closeby has great beads and much softer linen.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Oliver Q wrote a review Mar 2023
Johannesburg, South Africa7 contributions1 helpful vote
The Winston Hotel in Rosebank, which is soon going to be The Park Hyatt Johannesburg is such a gorgeous, stylish, relaxed place, and I can't wait to see how Hyatt is going to take it even one step further. On this occasion, I only came for breakfast with the family. Apart from the security guy at the entrance, every single staff member was charming and efficient. And our waiter (from the DRC?) was a willing and able photographer... :) The Breakfast buffet is not the biggest in town but has everything you want in the morning and is a good value at R250 pp. On the day of our visit, they were out of smoked salmon. So instead of Eggs Benedict, I chose the omelet. A great alternative. We'll definitely be back. A relaxed time is always ensured here.
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Date of stay: March 2023
Value
Location
Service
Room Tip: Great design and style everywhere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Georgina V wrote a review Jan 2023
53 contributions17 helpful votes
+1
The Winston is an amazing hotel, it’s cozy, elegant, best pool, amazing restaurant, but the best is the people that work at the hotel, thanks so much to Anne front desk you gave me so much tips of Johannesburg’s you take care of me, we had amazing chats, you are so professional! Suzane thanks so much front desk with all the care, with taking care of my trip to the safari ! All the waiters, the people that worked at the Winston are amazing humans !! I fell in love with the Winston Hotel, I will come back soon ! Thanks for everything, Georgina from Mexico !
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jetsetpet wrote a review Nov 2022
Paris, France127 contributions16 helpful votes
This was a very brief stay while waiting for a flight. The room was clean, comfortable and stylish. We especially appreciated the front desk staff. who went the extra mile without being asked. We would stay again!
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LOCATION
South AfricaGautengGreater JohannesburgJohannesburg
NUMBER OF ROOMS
30
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about The Winston Hotel
Which popular attractions are close to The Winston Hotel?
Nearby attractions include African Craft Market of Rosebank (0.5 km) and Deer Design by Jess (0.5 km).
What are some of the property amenities at The Winston Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Winston Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Winston Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Winston Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Winston Hotel?
Conveniently located restaurants include Krispy Kreme Rosebank, Fournos Bakery Rosebank, and Woolworths Cafe Rosebank.
Are there opportunities to exercise at The Winston Hotel?
Yes, guests have access to a pool during their stay.
Does The Winston Hotel have airport transportation?
Yes, The Winston Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Winston Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Winston Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Winston Hotel?
The staff speaks multiple languages, including English, Afrikaans, Zulu, and Xhosa.