Gold Reef City Hotel

Gold Reef City Hotel

Cnr. Nothern Parkway & Data Crescent Ormonde, Johannesburg 2159 South Africa
Fachada
Traveller (58)
Old fashioned room
Room & Suite (9)
Filthy cutlery at breakfast table
Dining (2)

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About

4.0
#31 of 79 hotels in Johannesburg
4.6 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Located a short drive from central Johannesburg, Gold Reef City Casino Hotel's imposing lobby, will make you feel like you have stepped in the grandeur of a bygone era. This Tsogo Sun owned hotel transports you back to a time when service and hospitality were paramount and sophistication was the order of the day. Each luxuriously appointed room combines style and elegance with all the state-of-the-art mod-cons to please even the most fastidious guest. Whether travelling on business or for a leisurely break, the hotel - located within the Gold Reef City Casino and Entertainment complex - offers a wide variety of entertainment including several restaurants, a casino, a Victorian train station themed movies@ cinema complex, the opulent 1100-seat Lyric theatre and more. The adjacent Gold Reef City Theme Park and Apartheid Museum are easily accessed via a walkway.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Casino and Gambling
Babysitting
Car hire
Conference facilities
Wifi
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Taxi service
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Electric kettle
Flatscreen TV
Walk-in shower
Safe
Telephone
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Great View
Languages Spoken
English, Afrikaans, Xhosa, Zulu

Location

Cnr. Nothern Parkway & Data Crescent Ormonde, Johannesburg 2159 South Africa
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 74 out of 100
74
Johannesburg Intl Airport
26.5 km
See all flights
Lanseria Airport
34.5 km
See all flights
270Reviews5Q+A12Room tips
Traveller rating
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Detailed Reviews
TashnViven wrote a review Oct 2021
Greater Johannesburg, South Africa
4.0 of 5 bubbles
We had a lovely weekend stay at the Southern Sun Gold Reef City Hotel. The staff were friendly, and the check-in check-out process was quick and efficient.

We were very impressed with the cleanliness of the room and common areas. The bedding was clean, bed and pillows comfortable and the blackout curtains ensured a restful night sleep. The tea/coffee station had a good assortment of teas and coffee with little biscuits as an additional treat. The bathroom was spotless, and we were pleased to see the size and amenities on offer including foam bath which my son enjoyed. It was my son’s birthday and the team put a delicious slice of cake in our room for him which made him feel so special.

We chose to have the ala-carte breakfast option downstairs at the Bistro which was good.

The hotel is small but the attention to detail and level of cleanliness is evident as you walk around the hotel and common areas. The bathroom in the common areas were well serviced and smelt nice and constantly be restocked/refilled.

When you stay at the hotel you get entry to the theme park. It would be good to be able to get the arm bands from the casino hotel reception instead of having to go to the theme park hotel. Something that could be worked on is the shuttle service to get to the theme park hotel. Perhaps having more shuttles or investigate having gold carts or something to enable a faster transfer between hotels. The staff including the shuttle driver were very friendly.

The casino is a fair size. There were some sanitizing wipes and sanitizers available. The smoking casino could be better ventilated to control the air quality. An area that can be improved are the lines for the loyalty and COVID screening process. The COVID screening process can be streamlined preventing the need to acquire an arm band for casino entry. Also, it would be good for the automatic cash withdrawal machine to remain open until casino closing time to prevent the need to stand in the queue for the cashiers especially given the reduced staff.

Overall, we had a lovely stay and look forward to our next visit.
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Date of stay: October 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linda M wrote a review Jan 2020
Durban, South Africa
4.0 of 5 bubbles
Parents with kidz should keep kidz in their rooms with doors closed. Somehow kidz screaming in the rooms with doors open reverberate in the corridors. Some parents think it's cool to let their precious children shout and scream in the hallways not teaching them to respect other people's privacy. You can't relax peacefully in such a noisy environment.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Richard, General Manager at Gold Reef City Hotel
Responded 24 Feb 2020
Dear Linda Thank you for taking the time to review Southern Sun Gold Reef City Our apologies for your poor experience when it came to fellow guests disrupting your stay, we have measures in place for the following holiday period to ensure that such matters do not reoccur Thank you once again for bringing the matter to our attention Kind Regards Andrew Richard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nalsin wrote a review Nov 2020
Johannesburg, South Africa
4.0 of 5 bubbles
Had an enjoyable & pleasant stay at the very historic Gold Reef City Hotel.

The room was spacious and comfortable with a newly renovated bathroom.

The breakfast at the Vigour & Verve Gold Reef City Hotel was superb and the service was excellent.

Overall a great experience and I would recommend the hotel for families , and entertaining weekend getaways.
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Date of stay: November 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shabir S wrote a review Jan 2020
Durban, South Africa
2.0 of 5 bubbles
It was the most horrible experience. I spent around R20 000.00 for a holiday and with all the uncomfortable experiences the manager wanted to compensate me with R200, which i declined and then he sends me fish and chips for dinner. I will definitely not recommend gold reef city.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: January 2020
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Richard, General Manager at Gold Reef City Hotel
Responded 24 Feb 2020
Dear Shademaster Thank you for taking the time to review Southern Sun Gold Reef City The team have been in contact with you directly regarding your stay and have addressed the issues raised I would like to highlight that our offer of dinner at Barneys Restaurant for yourself and your wife was intended to apologise further for any discomfort caused while staying at the Casino Hotel Thank you once again for the feedback Regards Andrew Richard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Journey26466354781 wrote a review Oct 2022
1.0 of 5 bubbles
The aircon in our one room did not work and only blowed out hot air. This while Gauteng was experiencing a heat wave. The staff kept on promising that it will be fixed but this never happened. Due to the heat my child kept on having noose bleeds. The front line staff kept on saying the manager will come up with a solution bit we never saw this manager. There was no water and we kept on hearing the water is coming. We could not flush toilets and had to wait for water in the morning. This is the WORST experience ever.
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Date of stay: October 2022
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pillayjustin10 wrote a review Jan 2020
5.0 of 5 bubbles
Good day
Hope you well!
I was looking for a place to charge for a meeting and gold reef city casino was the place to be . Gold reef city had all my needs met. The food was amazing. And I would recommend this for people that need time out.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Richard, General Manager at Gold Reef City Hotel
Responded 24 Feb 2020
Dear Justin Thank you for taking the time to review Southern Sun Gold Reef City The team and I are thrilled that you we were able to deliver on all your conferencing requirements and that the team in the kitchen delighted your taste buds Looking forward to welcoming you back in the not too distant future Warm Regards Andrew Richard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
darren p wrote a review May 2021
Johannesburg, South Africa
+1
5.0 of 5 bubbles
We thoroughly enjoyed our visit at Gold Reef City Hotel. It is situated in the Theme Park and so relaxing at night. The rooms are very quaint. Breakfast was served at Barney's. Very good breakfast with friendly staff.
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
stora wrote a review Apr 2007
4.0 of 5 bubbles
We stayed here for two nights in April during our tour and were very pleased.
Checking in was easy and do not be alarmed at the noise from the casino as we were because once you are in your room you cannot hear anything at all.
The room was clean ,and had everything that you would need and a great turn down service with chocolates every night.
I won in the casino and we visted the theme park that is amazing value compared to the UK at £ 8.00 Per day and with 50% off for staying in the hotel it came down to £ 4.00 , compare that to Alton Towers !!
The Back O the Moon restaurant was the best we found in the whole of South Africa with a service, food and entertainment that was excellent , so much so that we ate there both nights but also were you have breakfast served a very good meal.

I would recommend this hotel without a doubt.
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Date of stay: April 2007
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesCheck-in / front desk
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
D O wrote a review Jul 2013
Durban
1.0 of 5 bubbles
1. This is supposed to be a 4 Star hotel yet the facilities and breakfast were of a very poor standard:
2. The Pavilion café breakfast on the 17 July consisted of stale Cornflakes dispensed from a 10% full plastic tube.
3. The person cooking the eggs was not able to provide or cook a poached egg!
4. When the fried egg arrived it was badly cooked, damaged & was presented on a small side plate.
5. The bacon was old, cold and grey in colour.
6. The coffee was excessively strong an cold.
7. I had to wait ages for a waiter to notice my existence to be served with coffee, yet the place is full of staff wandering around and only 2 guests in the cafe.
8. The satellite TV in the room had only a limited selection of channels and far below the full DSTV bouquet expected from a 4 Star hotel.
9. The cost of R1791.40 for 1 night B&B is an exorbitant price to pay for such low quality.
10. You feel like a criminal in this establishment when they ask you at check in for copy of your ID and R500 deposit extra for additional charges?
11. My complaints at checking out on 17 July was met with total disinterest by the receptionist and no apology.
12. In summary, I am astounded that you can charge customers such a high tariff for such low quality facilities, food, service & staff attitude.
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Date of stay: July 2013
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Μ.Μ.Κ. wrote a review Mar 2019
Athens, Greece
5.0 of 5 bubbles
You can visit it any time. It is near at the big city of Johannesburg, you can play gampling in casino tha there is inside. You feel that you are in a golden place without have any penny in your pocket. Excellent Cafe, Restaurant, Comfortable Rooms etc. etc.
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Date of stay: April 2018
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AndrewRichard, General Manager at Gold Reef City Hotel
Responded 06 Mar 2019
Dear Maria' Thank you for taking the time to review Gold Reef City Theme Park Hotel We really appreciate the positive feedback and are thrilled you had an enjoyable stay with us Looking forward to welcoming you back in the not too distant future Warm Regards Andrew
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from holidayRH
South Africa2,239 contributions262 helpful votes
Hi Rick, The best and cheapest way is with the gautrain. Please be aware of taxis from the airport as these are targets for robberies currently being experienced after leaving the airport. Better yet as suggested with shuttle arranged with hotel from gautrain at park station . Enjoy. The Red city bus is very convenient for popular sights and shopping. Enjoy your stay. Hotel can help with any other questions.
Answer from Nonhlanhla L
Johannesburg, South Africa
Dear Guest Thank you for selecting Southern sun Gold Reef as your hotel of choice. Please be advised we offer we have different room types to accommodate, please contact our reservations team on 011 248 5700 to assist with the best room and rates. Please be advised that access to the theme park is complimentary to the hotel guest and the detailed information will be given at our reception on check in. Kind Regards Nonhlanhla Lunika Deputy General Manager Gold Reef City Hotels
Nobantu asked a question Aug 2015
The cost per night
Answer from EricmY2k15
Johannesburg, South Africa5 contributions
Hi, on inquiring at the Gold Reef City Hotel, I was advised that Unless they know a specific date of the proposed booking, they cannot give a specific answer. The reason given for that is because they sometimes have specials running and again depending on the season, the prices may vary. The traveller can call them directly or go to their website.
Companion08840630739 wrote a tip Apr 2023
1 contribution2 helpful votes
1.0 of 5 bubbles
"Dont book at either of these hotels."
Read full review
heilavh2016 wrote a tip Dec 2016
Newcastle, South Africa438 contributions88 helpful votes
3.0 of 5 bubbles
"no pool , only casino related games for children as well as ten pin bowling"
Read full review
debbiesR4576ZY wrote a tip Jun 2016
Hilton, South Africa9 contributions
5.0 of 5 bubbles
"For families, the suites were amazing"
Read full review
vstartrek300 wrote a tip Jun 2016
Bognor Regis, United Kingdom34 contributions6 helpful votes
5.0 of 5 bubbles
"If you want a good room, then insist upon one upon arrival and ask the concierge to give you their advice about the best."
Read full review
Colin R wrote a tip May 2016
Johannesburg, South Africa8 contributions1 helpful vote
4.0 of 5 bubbles
"If you love casinos and entertainment good family place , do not forget access to Theme park free in your accommodation..."
Read full review
Not the right property for you?
There are more places to choose from in the Johannesburg area.
PRICE RANGE
R 2,047 - R 2,339 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gold reef city hotel johannesburg
LOCATION
South AfricaGautengGreater JohannesburgJohannesburg
NUMBER OF ROOMS
38
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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GOLD REEF CITY HOTEL - Reviews & Price Comparison (Johannesburg, South Africa)

Frequently Asked Questions about Gold Reef City Hotel
Which popular attractions are close to Gold Reef City Hotel?
Nearby attractions include Apartheid Museum (0.4 km), Gold Reef City (0.3 km), and Lyric Theatre (0.3 km).
What are some of the property amenities at Gold Reef City Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Gold Reef City Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Gold Reef City Hotel?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at Gold Reef City Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Gold Reef City Hotel?
Conveniently located restaurants include Golden Falcon Spur Steak Ranch, Calisto's Portuguese Restaurant, and Texan Wing Bar Gold Reef City.
Are there opportunities to exercise at Gold Reef City Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Gold Reef City Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Gold Reef City Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Gold Reef City Hotel?
The staff speaks multiple languages, including English, Afrikaans, Zulu, and Xhosa.
Are there any historical sites close to Gold Reef City Hotel?
Many travellers enjoy visiting Constitution Hill Human Rights Precinct (6.3 km), Johannesburg Fort (6.5 km), and Bus Factory (4.2 km).
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