City Lodge Hotel Eastgate

City Lodge Hotel Eastgate

Traveller (34)
Room & Suite (10)
Pool & Beach (5)

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About

4.0
#39 of 79 hotels in Johannesburg
4.1 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Our original accommodation brand, check into City Lodge Hotels for classic service excellence in an upper mid-scale setting. Relax in the spacious, comfortable rooms; enjoy delicious breakfast, lunch and dinner to the brand’s signature #Café restaurant; take a dip in the pool; stay active in the fitness room; book that meeting or event in the boardroom and conference rooms; and unwind at the end of the day in the sundowner bar. With fast, reliable WiFi throughout your stay, we are dedicated to making your next business, leisure, and bleisure stay a testament to “easy living”. City Lodge Hotels are spread across South Africa and in Maputo, Mozambique.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Shuttle bus service
Parking
Wifi
Paid internet
Outdoor pool
Restaurant
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
4.0 of 5 stars
HOTEL STYLE
Great View
Mid-range
Languages Spoken
English

Location

Zulberg Close, Johannesburg 2198 South Africa
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 41 out of 100
41
Johannesburg Intl Airport
15.4 km
See all flights
Lanseria Airport
32.3 km
See all flights
77Reviews4Q+A20Room tips
Traveller rating
  • 38
  • 19
  • 13
  • 2
  • 5
Time of year
Traveller type
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Detailed Reviews
Suritha d wrote a review Jan 2024
1 contribution
5.0 of 5 bubbles
The units are well equipped - with proper blow dryer close to a table/chair and mirror. Beds are comfortable. Space is used well to feel spacious, yet cozy. Staff is extremely friendly and helful and the food delicious - value for money!
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Date of stay: January 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bronwen Poulton, General Manager at City Lodge Hotel Eastgate
Responded 02 Feb 2024
Dear Suritha, we are pleased that you enjoyed your stay with us and found that the amenities on offer met your needs. We are also happy to see you found the staff extremely helpful and friendly, as we continue to strive towards excellent customer service in all that we do. Our food offering is on par with most hotel offerings, albeit it a limited menu, to help make choosing an item easier. We value your feedback and appreciate the time you took to provide this. We look forward to welcoming you again soon to our beautiful establishment.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
01StefSteenkamp wrote a review Dec 2023
Cape Town, South Africa3 contributions1 helpful vote
5.0 of 5 bubbles
The Lodge staff is absolutely lovely and so professional! The food is exceptional and breakfast is a feast! My bed was so comfortable and cozy so I really had a good nights sleep! Rooms are big and I even had a Nepresso machine in mine which was so nice! Shower had lots of water pressure and nice and hot, would highly recommend staying here on your next visit! Very quiet and easy to get to from OR Tambo, close to Mall and shops.
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bronwen Poulton, General Manager at City Lodge Hotel Eastgate
Responded 02 Jan 2024
Thank you for your kind works and recommendation. We are pleased that we met your expectation and that you had a great night's rest and comfortable stay. We appreciate the time you took to provide further positive feedback on staffing and the food offering and look forward to having you stay with us again soon. Kind regards, Bronwen and team.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Easyjoe wrote a review Feb 2020
Phalaborwa, South Africa5 contributions3 helpful votes
5.0 of 5 bubbles
From the security at the entrance gate on arrival to the security on exit it was all a really good experience. The rooms are very clean and neat, spacious , modern and have a small kitchenette with microwave , fridge and some basic cutlery. Also a restaurant on site which I did not try. Secure parking, nice and quiet and friendly staff. Close to Jhb CBD and half an hour to the airport. Happy.
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel Eastgate
Responded 24 Feb 2020
Thank you for staying with us. We are glad to hear that we met your expectations. It is always very rewarding to receive such great feedback. We look forward to having you stay with us again soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CHARMSAMA wrote a review Apr 2023
Port Elizabeth, South Africa139 contributions10 helpful votes
4.0 of 5 bubbles
My booking could not be found even though it was confirmed via email 2 weeks before the checking date. Finally managed to be checked in after I showed the email trail. The 1 bedroom was just what we needed for the 2 nights. There were ants in the kitchen around the sink. Our room was not cleaned by 15h00, we went out in the morning and when we came back it was not cleaned. Everything else was just perfect, a safe place, no load shedding, and not far away from a shopping complex.
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Date of stay: March 2023
3.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Room Tip: Higher floors have better views and less noise.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel Eastgate
Responded 03 Apr 2023
Thank you for taking the time to leave a review. We are sorry to hear about the initial issue with your booking, but glad to hear that it was eventually resolved. We apologize for the inconvenience caused by the ants in the kitchen and the delay in room cleaning. We are pleased to hear that you enjoyed the rest of your stay, and we hope to have the opportunity to welcome you back in the future.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Constantia V wrote a review Nov 2022
1 contribution
5.0 of 5 bubbles
We have stayed at many of the city Lodges before. The East gate branch is by far the BEST! The rooms were very clean and comfortable and the food outstanding. From the reception to the kitchen staff, everyone went out of our way to make our stay a memorable one. Can definitely recommend. They also have a baby high chair as well as camp cot and bedding available.

The layout of this hotel is very accommodating, especially when travelling with a child as to have your privacy without fear of disturbing other guests.
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Date of stay: November 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Floor level units have the best privacy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel Eastgate
Responded 13 Nov 2022
Thank you for staying with us. We are glad to hear that we met your expectations. It is always very rewarding to receive such great feedback. We look forward to having you stay with us again soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jakki R wrote a review Mar 2023
5 contributions
1.0 of 5 bubbles
The condition of this place is very poor.
Needs to be completely refurbished. Moldy smell, old stained furniture and linen.
We began feeling ill after being in the room for an hour. The moldy smell gave me a headache and my sister's asthma began acting up. We also felt uncomfortable with the neighborhood and being put on a ground floor unit. This place is like a one star motel. If you are looking for anything above 2 star, you will be disappointed. We left this property and checked into something much nicer and in a much better area. This place originally may have been named Courtyard but it is not that name any more.
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Date of stay: February 2023
1.0 of 5 bubblesRooms
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel Eastgate
Responded 12 Mar 2023
Thank you for staying with us. We are so sorry to hear about your experience. As this is not a true representation of the quality and level of excellence that we usually offer, we will certainly take your comments to heart and do what we can to make the necessary changes.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DocAlex1959 wrote a review Jan 2024
Kampala, Uganda37 contributions3 helpful votes
5.0 of 5 bubbles
I spent 8 nights here on a business trip. The perfect hotel for me located in a cul de sac in a very quiet and green part of Johannesburg next to the Bruma lake park. The rooms were clean, spacious and equipped with a mini kitchen. The staff at the hotel were very friendly and helpful throughout my stay. A bonus for me was that the lay out of the hotel allowed me to safely make a circuit of 400 meters enabling me to walk 4 Km every morning. The location is also close to the Eastgate mall and 15 minutes from the international airport. I would recommend this little gem to anyone looking for a comfortable safe stay in Johannesburg.
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Ask for rooms closer to reception
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bronwen Poulton, General Manager at City Lodge Hotel Eastgate
Responded 02 Feb 2024
Dear Alex, we are truly thankful for your wonderful review and pleased that you enjoyed your stay with us while on business. We have shared your review with the team, as we continue to strive towards service excellence and improve on customer service in all that we do. We hope you will return to our establishment again in the near future. Thank you for your recommendation!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael Sutton wrote a review Dec 2023
4 contributions3 helpful votes
5.0 of 5 bubbles
We knew the hotel would be satisfactory because Road Scholar uses is and we've never been disappointed with a Road Scholar accommodation. It lived up to our expectations. Our stay was comfortable and the hotel is conveniently situated within an easy drive of the airport and downtown Johannesburg.
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bronwen Poulton, General Manager at City Lodge Hotel Eastgate
Responded 02 Jan 2024
Thank you for your great review and feedback, this is much appreciated. We are pleased that we met your expectations. We will continue to strive on customer service and excellence in all that we do and hope that you will return to stay with us again in the near future. Kind regards, Bronwen and Team.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris H wrote a review Aug 2023
Hermanus, South Africa418 contributions57 helpful votes
3.0 of 5 bubbles
Spent 3 nights. Its a typical City Lodge style hotel and room. The room was and bathroom clean and well maintained. We were there when JHB was experiencing a period of no water, but the hotel provided buckets and fortunately later in the day water was restored. Booking on line was easy and staff were friendly and helpful
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Date of stay: July 2023
4.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at City Lodge Hotel Eastgate
Responded 07 Sept 2023
Thank you for choosing us as your hotel of choice. We're glad to hear you found your stay satisfactory. We pride ourselves on our accommodating staff, efficient service and hygiene, so your words make it all worthwhile. Your satisfaction means the world to us, so we gladly went out of our way to make our guests feel as comfortable as possible when the water was cut. We look forward to welcoming you back very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lebogang P wrote a review Mar 2023
Gaborone, Botswana2 contributions
5.0 of 5 bubbles
The room was lovely, The view was lovely, The atmosphere was lovely. Those 3 strikes made my stay a memorable experience. The hotels is near Eastgate Mall which means you do not have to go far to go shopping or to watch a movie or to have food with friends. The neighbourhood is very quiet with little foot traffic so for me that meant safety in the middle to Johannesburg.
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Date of stay: March 2023
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Public Relations Manager, Agency / Consultant at City Lodge Hotel Eastgate
Responded 27 Mar 2023
Thank you for staying with us. We are glad to hear that we met your expectations. It is always very rewarding to receive such great feedback. We look forward to having you stay with us again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 914 - R 1,157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard eastgate hotel johannesburg, courtyard johannesburg, johannesburg courtyard
LOCATION
South AfricaGautengGreater JohannesburgJohannesburg
NUMBER OF ROOMS
69
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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CITY LODGE HOTEL EASTGATE | UPDATED 2024 Reviews & Price Comparison (Johannesburg, South Africa) - Tripadvisor

Frequently Asked Questions about City Lodge Hotel Eastgate
Which popular attractions are close to City Lodge Hotel Eastgate?
Nearby attractions include Honest Travel Experience (Johannesburg) (0.9 km) and Eastgate Shopping Mall (1.2 km).
What are some of the property amenities at City Lodge Hotel Eastgate?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at City Lodge Hotel Eastgate?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at City Lodge Hotel Eastgate?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at City Lodge Hotel Eastgate?
Yes, free parking is available to guests.
What are some restaurants close to City Lodge Hotel Eastgate?
Conveniently located restaurants include Mugg & Bean, Ottimo Pizza and Pasta, and Cut and Craft Bistro.
Are there opportunities to exercise at City Lodge Hotel Eastgate?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at City Lodge Hotel Eastgate?
Yes, dry cleaning and laundry service are offered to guests.
Does City Lodge Hotel Eastgate offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to City Lodge Hotel Eastgate?
Many travellers enjoy visiting Constitution Hill Human Rights Precinct (6.3 km), Johannesburg Fort (5.8 km), and Nelson Mandela Foundation (5.9 km).
Is City Lodge Hotel Eastgate accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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