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4.0
#30 of 79 hotels in Johannesburg
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Courtyard Hotels redefine luxury, offering elegant, bespoke accommodation experiences. Enjoy fast WiFi, delicious cuisine, peaceful sundowner bar, sparkling swimming pool, fitness room, meeting space, and various personal services. Choose this boutique four-star brand offering rooms and suites whether travelling on business, leisure or a bit of both, with the family or work colleagues, for a night or long-term stays. Each hotel is unique and embodies the brand’s "soft life made easy" mantra, ensuring guests enjoy comfort and convenience. There are Courtyard Hotels in Johannesburg, Pretoria, and Gqeberha.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English
Location
42 Tyrwhitt Avenue, Johannesburg 2196 South Africa
Courtyard Hotel Rosebank
253 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This is a gem. Lovely pool and mature lush gardens replete with giant turtles. Rooms have bedroom, bath, living room, dining area and fully equipped kitchenette. Two stories so it feels like home rather than a big hotel. Across from large shopping complex with groceries, pharmacies, shops, bars and restaurants. Gated and safe. Friendly staff. Amenities abound down to sunscreens at poolside. I’m always debating whether to bring sunscreen, after sun, etc on a business trip and here, the problem was solved for me.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:Â Choice is first or second floor. Away from Oxford is probably quieter but no honking is allowed...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Public Relations Manager, Agency / Consultant at Courtyard Hotel Rosebank
Responded 24 Feb 2020
We are so pleased to read such a review! Thank you for staying with us and commending our staff for their great efforts to give you a comfortable stay, meeting all your requirements and needs. We are glad you enjoyed your stay with us and look forward to welcoming you back soon
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This aparthotel style lodging is excellently located right next to Gautrain station and directly opposite the entire Rosebank shopping, dining and entertainment complex with tons of opportunities to keep you occupied. Everything that matters in Rosebank is close by as well. The place is calm with a decent sized pool and breakfast area and possibility for other meals (but there is so many options within walking distance). The rooms all have self catering facilities and it is handsomely decorated with comfort and very well maintained. Rooms are fresh and practical and tons of parking if you driving. It is a good choice if you want standard 4 star accommodation for good value rates. I do recommend!
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Date of stay: April 2023
Location
Service
Sleep Quality
Room Tip:Â Ask for a room on bottom level if you want easy access with heavy bags and pleasant gardens...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Public Relations Manager, Agency / Consultant at Courtyard Hotel Rosebank
Responded 11 Apr 2023
Thank you for taking the time to write such a positive review! We're delighted to hear that you enjoyed our prime location next to the Gautrain station and opposite the Rosebank shopping, dining, and entertainment complex. It's also great to know that you found our aparthotel style lodging calm, comfortable, and well-maintained with self-catering facilities and a decent-sized pool and breakfast area. We're glad that you found our rates to be good value for a standard 4-star accommodation, and we appreciate your recommendation. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
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The hotel is suitable on close proximity to the Rosebank Mall and Gautrain Station. The hotel has beautiful Courtyard rooms with private access to the rooms, no need to pass through reception every time to access your room. You're welcomed by a beautiful garden and tree right outside your room. So therapeutic
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Public Relations Manager, Agency / Consultant at Courtyard Hotel Rosebank
Responded 03 Apr 2023
Thank you for your positive review of the hotel and highlighting its convenient location near the Rosebank Mall and Gautrain Station. It's great to hear that you enjoyed the beautiful courtyard rooms with private access, and the therapeutic garden outside. We hope to welcome you back soon!
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The service is non existant. No one answerred the "preferred" whatsapp messages or calls for 2 hours and there is no other way to contact reception as there are no phones in the room. The only place the aircon cools is 30 cm RIGHT in front of it and then it only works for 5 mins and swich off for 15. Then there is the mini fridge from 1950 that is producing so much heat you can cook your breakfast on it. One look inside the fridge, you can see the ice has completely coverred the freezer compartment, it clearly is not maintained. After finally getting hold of reception, the security guard was called to inspect the aircon. Could not get it working any better either. The room is uncomfortably hot in this hot weather. The espresso machine has not been cleaned in years and i am sure one will get violently ill if you had to use it. I was offerred another room upstairs, as it was safer??? to open the windows and get natural air in the room as the aircon is still as weak in all the rooms apparently. I would not recomend Courtyard Rosebank to ANY person under any circumstances as it is uncomfortable, ill equipped, no maintenance staff and no working aircons(which ironically was the reason i booked this hotel as the other suites in the area had no aircon). Maybe City Lodge Group should renovate this aging hotel and get proper working equipment and give their guests some value equal to the room rate they charge.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I happily stayed at this hotel for about 3 years, but need to warn guests about the lax (non-existent) security at this hotel. While I was asleep (it was a Friday night), someone (or more than one) entered my room through the sliding door after midnight, and stole a diamond and topaz ring from next to my bed. It was one of a few items that I had placed on the side table, with my wristwatch, another dress ring, and a hearing aid. Only the valuable ring was gone. Guests need to make sure that the latch on the sliding door is working properly and at night, do not leave valuables next to your bed, but lock them in your suitcase (I don't trust the safety of the cupboard safe). There are no security cameras anywhere on the property and management did not seem to take my report seriously. There was no follow up.
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Date of stay: November 2019
Rooms
Location
Service
Trip type: Travelled on business
Room Tip:Â A room on the firs floor might be safer as access from the balcony will be more difficult
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staff superb and location brilliant. Staff helpful in every way to the extent of making service seem personal . Room nice size and very comfortable. City Lounge slightly unusal but very pleasant Only slight criticism is hotel over charges for taxis
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Public Relations Manager, Agency / Consultant at Courtyard Hotel Rosebank
Responded 24 Feb 2020
Thank you for staying with us. We are glad to hear that we met your expectations. It is always very rewarding to receive such great feedback. We look forward to having you stay with us again soon.
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It was a feel of home, very peaceful environment and very close to the rosebank mall where you can get access to anything you may need. Train station just opposite the hotel as well for easy transport. Excellent workers!! Will choose it over and over.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natasja Nel, General Manager at Courtyard Hotel Rosebank
Responded 22 Jan 2024
Thank you for sharing your experience of the Courtyard Hotel Rosebank. It is much appreciated.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The grounds are beautifully landscaped, and the flowers' perfume was intoxicating when we stayed in September. It is easy to cross the street to a big mall that has lots of places to eat outdoors, the African arts and crafts store, a huge Sunday market, and the start of the City Sightseeing hop on hop off bus. The manager kindly allowed a late checkout after my husband became ill on the last day of our visit, and he was able to rest on the outdoor patio of our room before we had to go to the airport. The kitchenette with microwave allows you to eat in your room, but we also took advantage of the bountiful breakfast.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Â The Sunday market across the street has lots of choices that you can keep in the room...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natasja Nel, General Manager at Courtyard Hotel Rosebank
Responded 01 Oct 2024
Good Day 460Sheilaz, Thank you for the great review. We are thrilled to hear that you loved the location of the hotel! We hope that we will see you again soon. Kind Regards Natasja Courtyard Hotel Rosebank
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The Courtyard in Rosebank is low rise complex, ideally located, with pleasant gardens, a small pool and a resident tortoise. The Courtyard’s secret ingredient is its staff. This is also true of the Courtyard in Sandton where I have also stayed. The staff is really unique. They are the most helpful, courteous and pleasant group of people you could encounter. Nothing is too much trouble. You leave items in your room. They are kept safely for your return. Tumi, at the front desk is a special case. She really goes out of her way to make your visit one to remember. Management, catering, cleaning and security staff are all very professional and friendly. You feel safe and well looked after at the Courtyard.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natasja Nel, General Manager at Courtyard Hotel Rosebank
Responded 22 Jan 2024
Thank you for the kind review, it will be shared with the staff as well and rewarded through our internal WOW!! program. Looking forward to welcoming you back to the Courtyard Hotel Rosebank soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What's not to like? Clean, spacious, extra touches throughout... I wish all hotels could be like this. Great value too. The 2 bedroom suite offers a double bed and 2 singles. Each room has an en suite, and there's a small lounge and kitchenette. The only downside is lack of charging points for phones in bedroom. Friendly service 😀
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Date of stay: September 2023
Value
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes, we checked out in the morning and spent the whole day shopping until we came back that evening to pick up our stuff. They kept it in the manager office.
There are more places to choose from in the Johannesburg area.
PRICE RANGE
RÂ 1,205 - RÂ 1,577 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard rosebank hotel rosebank, courtyard hotel johannesburg, courtyard johannesburg
LOCATION
South AfricaGautengGreater JohannesburgJohannesburg
NUMBER OF ROOMS
83
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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