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Hands On Retreat Craighall

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Traveller (122)
Room & Suite (49)
Dining (14)
Overview
  • Excellent61%
  • Very good29%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Suites
Kitchenette
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (347)
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346 results
Traveller rating
207
101
21
7
10
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Time of year
LanguageEnglish
207
101
21
7
10
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All reviewsfull body massagepicnic baskethot stone massageglass of bubblyrat racebig treeslovely breakhigh teahouse staffpeaceful surroundingsgarden settingunderfloor heatinggoing the extra milebird lifespecial thanksbusy citypersonal touch
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1 - 5 of 346 reviews
Reviewed 3 weeks ago

We bought a voucher for my parents to stay the night for my Dads 60th Birthday. They had a lovely time, and can't wait to go back in summer. They love the rustic look, and enjoyed the massage thouroughly

Review collected in partnership with this hotel
Thank TarrynB87
Response from HandsOn_10, Manager at Hands On Retreat CraighallResponded 3 weeks ago

Thank you so much for the great review, we are so delighted that they enjoyed their stay with us. Thank you for the positive feed back on our establishment. We can not wait for their return, looking forward to it.

Reviewed 14 July 2018

Poor review, what was promised/advertised on the site was not the reality. Jacuzzi, underfoor heating and spa batch advertised. Underfloor heating was not working, room was cold, no aircon in room, batch was a normal large bath not a spa batch, no jacuzzi available. Will...More

Review collected in partnership with this hotel
Thank angelakambouris
Reviewed 10 July 2018

The place is clean and their service is excellent. I would recommend it to my friends as I know they wont be disappointed. They must just arrange with the kitchen to close late if they have over night guests so that they can order dinner...More

Review collected in partnership with this hotel
Thank sihle1
Response from HandsOn_10, Public Relations Manager at Hands On Retreat CraighallResponded 12 July 2018

Thank you so much for taking the time out to write such a glowing review. In terms of dinner, thank you for the suggestion and we'll look into whether or not it's something we can implement in the near future. In the meantime, we do...More

Reviewed 24 June 2018 via mobile

Checked in on the 22nd of June on a friday and checked out on the 23rd of June. A nice welcome with drinks, orders for breakfast were taken immediately on arrival and the time we will come for breakfast. Our therapists Franscina and Modi were...More

Thank Gabisile Q
Response from HandsOn_10, Public Relations Manager at Hands On Retreat CraighallResponded 25 June 2018

Thank you so much for taking time our of your day to give us this glowing review! It was a joy to have you.

Reviewed 15 June 2018 via mobile

The place looked like an old age home from the moment we walked through the gate. The place was dull, the furniture looked old, the gowns were worn out. The rooms were so small. Thanks to Khanyisa, she moved us to a more spacious room...More

Thank kay237
Response from HandsOn_10, Owner at Hands On Retreat CraighallResponded 26 June 2018

For the first time since our humble beginning in 2009, it took me a while to respond to this review as at first I did not have any words to respond to this review. I normally look at reviews to try and see where we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Non-Smoking Hotel
Room amenities
Microwave
Refrigerator in room
Things to do
Restaurant
Spa
Details
Price range
US$71 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$71 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms, Suites
Add Photo Photos
Traveller (122)
Room & Suite (49)
Dining (14)
Pool & Beach (1)
Questions & Answers
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dupreezchantelle3
8 February 2017|
Answer
Response from HandsOn_10 | Property representative |
Thank you so much for the kind review
0
Votes
Room Tips
"any of the rooms "
2 million years ago
Read review
"Ask for room 5. It is always our favourite and has a double shower"
anitaskors
2 million years ago
Read review
"They had me at the welcome champagne!!!!!"
1609Philly
2 million years ago
Read review
"Was clean and nice and comfortable"
625jacov
2 million years ago
Read review
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