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Holiday Inn Johannesburg - Rosebank, an IHG hotel

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The Zone, Oxford Road Rosebank, Johannesburg 2196 South Africa
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (256)
Room & Suite (107)
Dining (36)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Johannesburg - Rosebank, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 109 hotels in Johannesburg
Location
Cleanliness
Service
Value
Choose the stylish Holiday Inn Johannesburg-Rosebank hotel in the heart of commercial Rosebank and next to the city's top malls. You can't miss the contemporary, grey-striped facade of Holiday Inn Johannesburg-Rosebank, next to the futuristic Zone shopping centre. Relax on our sunny pool deck when you arrive from O.R. Tambo International Airport, 25 km away. It's easy to get to meetings in the surrounding Rosebank business suburb and in downtown Johannesburg, which is a 15-minute taxi ride.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Vending machine
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Zulu
529Reviews19Q+A100Room tips
Traveller rating
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Popular mentions
stephLDN16 wrote a review Jun 2021
London, United Kingdom91 contributions83 helpful votes
For those that know Rosebank, the Holiday Inn was once the Crowne Plaza. The property is well located in the smart Rosebank district of Johannesburg adjacent to a wide range of shops and restaurants. Access to the Gautrain is onsite for onward travel to Johannesburg CBD, Sandton, Pretoria, or OR Tambo International Airport. Arrival screening for COVID 19 was, IMO, OTT. They want to take daily temperatures from you and check you as you come out of the car park and at reception. There are also some quite intrusive questions about personal medical conditions, something I have not seen in any property within RSA or worldwide. Due to COVID protocols checkin was unnecessarily slow and bureaucratic. Again, something I have not experienced at other hotels within RSA. Staff were friendly and keen to please but too keen to please IMO. At the breakfast buffet I literally had one member of staff following me around the buffet table. It was ridiculous and I said so. Overall, this hotel is a good property keeping to the Holiday Inn standards. Rooms are well appointed, clean, and comfortable. The beds are excellent and food offerings and quality were reasonable. As ever in RSA, safety is a thing, and this hotel takes it seriously. I got the impression that the culture at this hotel was one of being determined to make an impact and win guests for when travel eventually returns to normal. This is an admirable aim but do not ignore the fact that most guests want to relax and be left alone. The GM was approachable and wanted to engage with guests personally. This can only be a good thing. I am sure this property will iron out the little annoying things and I recommend travellers stay here.
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Date of stay: June 2021
Location
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Sleep Quality
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Werner d wrote a review May 2021
Pretoria, Gauteng, South Africa99 contributions15 helpful votes
it was a good stay and served its purpose but recognition of Elite members are beyond poor. Check in was fast and efficient but the receptionist denied any upgrade to deluxe room even if Spire Elite allows for that. There were ample deluxe rooms available but used COVID as an excuse. I even asked that I need a room with space etc but there were no honoring. I really felt that if one has the 2nd highest status and go the extra mile to book at places were members are rewarded and in return this is given... Not good at all. I was rewarded a 500 points welcome offer but that is standard for all members so not even any point awards for spire members... I really felt that I was treated like anyone else without status because NOTHING was done to honor loyal members. Will not visit again as its a waste of precious time and energy. Will go to other hotels that recognize loyal customers.
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
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900busi wrote a review Dec 2020
Cape Town, South Africa15 contributions2 helpful votes
We were the first group of guests at the hotel following the national lockdown six months ago. The staff was super friendly and visibly happy to be back at work. Generally, the deco is very beautiful with soothing colours. The food was yummy. At first glance, the room was clean and I was super happy to have an iron and an ironing board in the room. But the pillows need a deep wash. They smelled terrible. I barely slept because of those stinking pillows. :-(
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Date of stay: December 2020
Value
Location
Service
Trip type: Travelled on business
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Evabe13 wrote a review Mar 2020
Worldwide226 contributions45 helpful votes
Almost nothing to complain about this hotel. Breakfast had wide selection and food was very tasty. So was the a la carte. Cocktails in the bar were delicious! Also the staff in the bar and restaurant was so friendly and efficient. We want to thank especially Eugenia and the tall gentleman in the restaurant! Location connected to the mall was great. Everything was within a short distance. The Sunday Market at the rooftop is a must! Rooms were spacious and clean but the beds could have been a bit better. But over all the hotel was perfect and I will definitely stay there again. Thank You!
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Date of stay: March 2020Trip type: Travelled with family
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Kenton64 wrote a review Feb 2020
Swellendam, South Africa51 contributions18 helpful votes
Service in the bar was terrible. It was virtually empty but still took 20 minutes to get served. Then I was served the wrong drink and it took a further 10 minutes to get that sorted. Had a colleague with me and we decided to order dinner, which was a big mistake. Took ages to get order taken, and then when it arrived my dish was not what I ordered and my colleague's steak, which was supposed to be medium arrived very well done and cold with the accompanying potatoes equally as cold. We ended up sending this back and by this time it was getting too late in the evening to be eating. Furthermore, the room was not as requested and had to complain to moved. The second room was great but to honest by the time I'd dealt with fiasco at dinner and the room change I was tired and hungry and just wanted to go to bed.
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Date of stay: February 2020
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: Try the Courtyard across the road.
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Response from IHGService, Guest Relations Manager at Holiday Inn Johannesburg - Rosebank, an IHG hotel
Responded 10 Mar 2020
Hi Kenton C, Thank you for your candid review. Our goal is to deliver a seamless experience. While we're glad that you appreciate our upkeep, it is disappointing that you find our bar and hospitality services inefficient. I am sorry for the letdown. We can assure you that this is not indicative of our high standards of service, care and attention to detail that we usually deliver. Please be assured that we take all feedback very seriously and I will pass this to the Team. Please stay with us again soon so that we can demonstrate our commitment to your comfort. We look forward to having the opportunity to restore your confidence in our hotel in the near future. Best Regards, Alice P​ Case Manager​ IHGService​
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PRICE RANGE
US$87 - US$155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn johannesburg-rosebank hotel johannesburg
LOCATION
South AfricaGautengGreater JohannesburgJohannesburg
NUMBER OF ROOMS
158
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Frequently Asked Questions about Holiday Inn Johannesburg - Rosebank, an IHG hotel
Which popular attractions are close to Holiday Inn Johannesburg - Rosebank, an IHG hotel?
Nearby attractions include African Craft Market of Rosebank (0.2 km), Rosebank Sunday Market (0.3 km), and Finders Keepers Market (0.3 km).
What are some of the property amenities at Holiday Inn Johannesburg - Rosebank, an IHG hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Johannesburg - Rosebank, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Johannesburg - Rosebank, an IHG hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Johannesburg - Rosebank, an IHG hotel?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Holiday Inn Johannesburg - Rosebank, an IHG hotel?
Conveniently located restaurants include The Grillhouse Rosebank, Tashas Rosebank, and Level Four.
Are there opportunities to exercise at Holiday Inn Johannesburg - Rosebank, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn Johannesburg - Rosebank, an IHG hotel have an airport shuttle?
Yes, Holiday Inn Johannesburg - Rosebank, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Johannesburg - Rosebank, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Johannesburg - Rosebank, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Johannesburg - Rosebank, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.