It is a beautiful place . Some minor points like it take long time for hot water to come which they can fix it. Placing a big TV will be nice with the permanent provision for international power plugs. Other the place is very beautiful and services is good.
The room was very nice and we enjoyed our stay. The breakfast was good and the stuff is very welcoming. The area and place was very clean and very peaceful. The pool is always clean and security is good.
The place is very neat and quiet. I will definitely book it again. The staff was so very welcoming and friendly. Even though I suddenly became sick, they were so patient with me through the entire trip.
Aquanzi is a very tranquil place. It has everything you need. The staff are absolutely amazing. They made the stay so fun. We enjoyed everything, the room was peaceful and clean. The environment was very inviting.
From the time I arrived to the time I checked out, all staff were helpful, friendly and professional. The facilities were clean and very comfortable and the environment was very safe. I would recommend Aquanzi Lodge to any traveller -- whether for business or pleasure, this accommodation is great.
Had an awesome stay. The staff is very friendly and will respond to requests at a very high speed. The rooms are very spacious and very clean. The best stay I ever did as a solo traveler. It is very close to 2 malls and ordering food is easy and delivery is quick.
Vague T&C's given. Place did not stick to original agreement on monthly renting, and demanded full payment before the day of check-in, which was not the original discussion. We had paid a deposit to secure our chalet, which was anyway given to another tenant before our date to check in - though they at least offered a better chalet in the waiting for our original one to open up. Owner was very rude & accused us of being aggressive, where we simply asked why they don't have a facility to pay the balance with a card at check in. They had originally told us we can pay the balance at check in. What kind of 4 star lodge has no card facilities? After asking simple questions that anyone would ask when lodging anywhere, we were left a voicenote to say that they don't want us as guests. Very rude and seems they are not playing by the book. This all the day before check in.…
I was looking forward to using the heated pool...but was booked out to scuba diving classes...I think that it should be stated in their booking form that the pool is unusable. Food was mediocre. On a positive the staff where very friendly and accommodating.
I keep on coming back to Aquanzi Lodge since my first stay in August 2017 and it's probably been my 10th stay at this place and it's always great. The lodge is a stunning place, a quiet and peaceful retreat with beautiful communal areas and tastefully decorated, extremely well maintained and spacious rooms. It's truly a hidden gem not far from the hustle and bustle of the city. During our last stay we were lucky enough to stay at one of the honeymoon suites, absolutely amazing. But also the other rooms are great, I've been staying in all of them meanwhile and there's none of them I wouldn't recommend to anyone. Margit and Nathalie and also the staff are great hosts, no request is too much for them and everything is always working out perfectly and literally everyone is going the extra mile with a smile. It's one of the greatest places I've ever stayed and I will always come back. Thanks Aquanzi team for always making my time in Johannesburg a perfect one!…
We stayed for two nights at Aquanzi Lodge after our amazing train journey. The establishment is a gem and well worth the visit. Friendly staff and very accommodating. The Rooms well equiped with beautiful decor. This is a place where you can relax and unwind if you need to get away from the City.