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2017/10/29 2017/10/30
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    Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch

    22 Whitely Street | Melrose Arch Precinct, Johannesburg 2076, South Africa
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    2017/10/29 2017/10/30
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    US$234
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    Traveller (340)
    Room & Suite (118)
    Dining (59)
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    Overview
    • Excellent32%
    • Very good46%
    • Average13%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “milkshake bar” (71 reviews)
    “melrose arch” (218 reviews)
    “hollywood theme” (10 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch
    Special Offer: 50 Shades of Fire & Ice!
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    African Pride Melrose Arch Hotel
    699 reviews
    #6 of 66 hotels in Johannesburg
     
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    Hilton Sandton
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    The Peech Hotel
    577 reviews
    #3 of 66 hotels in Johannesburg
     
    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (992)
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    1 - 5 of 890 reviews

    Reviewed 2 days ago

    I usually pop into the bar for an after dinner drink. Last night I went upstairs and did not receive any service. I went to the bar and asked for a winelist, I was told it would come. I waited for 10 minutes. I then...More

    Thank Rosie M
    Response from Gabrielle_Abrahams, Guest Relations Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded yesterday

    Dear Rosie M, Thank you for your comments on your recent visit to the Fire & Ice! restaurant. We are happy to learn you think of us for your evening relaxation. We are utterly embarrassed that you experienced such poor service delivery form our TEAM....More

    Reviewed 3 days ago

    When we arrived at our hotel room the toilet seat was full of urine stains and so was the floor. We called to have it cleaned but after having dinner and coming back to the hotel it was still dirty. They never got around to...More

    Thank Aileen C
    Response from Gabrielle_Abrahams, Guest Relations Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded 2 days ago

    Dear Aileen C, Thank you so much for meeting with my manager this morning with regards to the dissatisfactions you experienced in your room. I am most appreciative that you took the time to alert us of this concern. Please accept our sincerest of apologies...More

    Reviewed 1 week ago

    I stayed at this hotel for its location and reasonable rates. However, it is worth thinking twice before booking it. Despite the cool design and details, you will find some that are rather tired (eg, toilet becoming detached from wall, gap in bedroom window leaving...More

    Thank Madrid-Spain
    Response from Gabrielle_Abrahams, Guest Relations Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded 5 days ago

    Dear Madrid-Spain, Thank you for taking the time to review your stay with us at the Fire & Ice! very disappointing review but we are thankful for the honesty. Our GUESTS feedback is the only yardstick we have to learning of where we are falling...More

    Reviewed 1 week ago

    We stayed here last year, and booked it again this year. It's a great option for us to end our African safari with a few relaxing days in Johannesburg. We arranged an airport pick up from the hotel (590 rand, went very smoothly) but took...More

    Thank NicoleBrisbane
    Reviewed 1 week ago via mobile

    This hotel has amazing decor and wonderful service. It was close to a mall and lots of really nice eating places. The breakfast buffet at the hotel is great with lots of variety! There is currently construction across the street, but it doesn't interfere with...More

    Thank JDWLOO
    African Pride Melrose Arch Hotel
    699 reviews
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    Hilton Sandton
    1 355 reviews
    #13 of 46 hotels in Sandton
     
    The Peech Hotel
    577 reviews
    #3 of 66 hotels in Johannesburg
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$94 - US$236 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Luxury Hotel in Johannesburg
    • #19 Business Hotel in Johannesburg
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 197
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Travelocity, Booking.com, Hotwire, Agoda, Hotels.com, Cheap Tickets, Cancelon, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Gauteng >
    • Greater Johannesburg >
    • Johannesburg
    • Also Known As
    • Protea Hotel Fire And Ice! Melrose Arch
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    Traveller (340)
    Room & Suite (118)
    Dining (59)
    Pool & Beach (12)
    Hotel & Grounds (168)
    Bathroom (22)
    Family and Play Areas (6)
    Business Centre & Event Rooms (4)
    Nearby
    African Pride Melrose Arch Hotel
    699 reviews
    .18 km away
     
    Hilton Sandton
    1 355 reviews
    3.46 km away
     
    Radisson Blu Hotel Sandton, Johannesburg
    1 199 reviews
    3.16 km away
     
    The Peech Hotel
    577 reviews
    .96 km away
     
    Nearby Restaurants
    moyo Melrose Arch
    1 183 reviews
    .25 km away
    JB's Corner
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    .24 km away
    Mezepoli Meze Wine and Bar
    235 reviews
    .15 km away
    Pigalle Melrose Arch
    228 reviews
    .14 km away
    Nearby Attractions
    Bidvest Wanderers Stadium
    34 reviews
    .94 km away
    Goliath Comedy Club
    17 reviews
    .18 km away
    James and Ethel Grey Park
    15 reviews
    1.31 km away
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    147 reviews
    1.38 km away
    Ask a question
    Questions & Answers
    Tom U
    26 August 2017|
    AnswerShow all 4 answers
    Response from Gabrielle_Abrahams | Property representative |
    Hi Tom U, Our pool size is 15.8 meters in length. If you would like an Olympic size pool for you to be able to swim laps, you can purchase a Virgin Active day pass for R230.00 at reception and enjoy their Olympic size pool... More
    1
    Vote
    Tom U
    26 August 2017|
    AnswerShow all 9 answers
    Response from Gabrielle_Abrahams | Property representative |
    Dear Tom U, Our best available rate does not include breakfast. Our full English breakfast is R195.00 per person.
    0
    Votes
    Sadiegirl21611
    3 June 2017|
    AnswerShow all 4 answers
    Response from Gabrielle_Abrahams | Property representative |
    Hi Sadiegirl, You can correspond with myself, Sisanda the GUEST Relations Manager on this contact number +27 (11) 2184000. Unfortunately Tripadvisor does not allow me to leave my email address. Regards Sisanda... More
    0
    Votes
    Room Tips
    "Ask for a quiet room (I'm not sure where they are but mine was not)"
    Read review
    "5th floor has king size beds.ask for a room on the side by Woolworths or overlooking the pool.construction..."
    Read review
    "Dont forget to choose a room close to the gym and the milkshakes"
    Read review
    "All rooms are quite as the lift does not peep or make any noise"
    Read review
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