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Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch

1 012 reviews
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Traveller (343)
Room & Suite (118)
Dining (60)
Overview
  • Excellent33%
  • Very good45%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“milkshake bar”(72 reviews)
“melrose arch”(223 reviews)
“hollywood theme”(11 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch
Special Offer: 50 Shades of Fire & Ice!
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24 Dec25 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1 012)Write a Review
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All reviewsmilkshake barmelrose archhollywood thememovie starstrendy hotelfirst floorgated communitytravel deskrestaurants and shoppingsafe locationroom servicehotel is situatedbusiness hotelfelt very safecape townsouth africamilkshakes
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1 - 5 of 907 reviews
Reviewed 5 days ago via mobile

Pleasant stay in this Marriott hotel , we were in JoBerg for 2 days and found the hotel to be pleasant but full of delegates and we felt a little out of place being on holiday , very pleasant staff , pick up service from...More

Thank Pete B
Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded 2 days ago

Dear Pete B, Thank you for taking the time to review your recent stay with us at the Fire & Ice! It is that time of the year again where corporate companies come and enjoy our conference venues for their year end functions. Our sincerest...More

Reviewed 1 week ago via mobile

Room doesn't match the website information as it doesn't have a view of the airport and planes! Waited 40 mins for dinner to arrive! Painfully slow! Very nice room, restaurant and check in. Poor gym facilities with running machine out of action! Nice pool area...More

Thank JULIE h
Reviewed 2 weeks ago

This hotel is modern and very comfortable. The room is a little small, but it was large enough for my wife and me to consolidate our things before the flight back to the USA. The front desk staff was helpful by holdng our luggage until...More

Thank flagene
Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded yesterday

Dear flagene, Thank you for the wonderful review with regards to your stay with us. On your next visit to South Africa, you should try out one of our three luxurious corner suites that have a separate lounge and an en suite bathroom with both...More

Reviewed 2 weeks ago

This is a well located hotel in a multi-use development that is safe and convenient to shopping and restaurants. The hotel itself is newish but rather gimmicky; décor has a Hollywood theme decorated in a black and white with pictures of mid century celebrities over...More

Thank FrequentTripster
Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded yesterday

Dear FrequentTripster, Thank you for sharing your most recent stay with us at the Fire & Ice! It is without a doubt that we have the perfect location with around clock security. The Fire & Ice! décor is inspired by the 1950s Old Hollywood Glamour,...More

Reviewed 3 weeks ago

Stayed at Fire and Ice three times on business last year. Quite enjoyed it.Returned this year for a week. It's starting to feel a wee bit tired and scruffy and lacklustre. Staff lacked a general feel of helpfulness and friendliness, especially those on reception. The...More

Thank shampower
Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded yesterday

Dear shampower, Thank you for taking the time to review your recent stay at the Fire & Ice! Kindly accept our sincerest of apologies for the various disappointing encounters you experienced during your stay with us, especially seeing that all the above mentioned are things...More

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Traveller (343)
Room & Suite (118)
Dining (60)
Pool & Beach (12)
Hotel & Grounds (170)
Bathroom (22)
Family and Play Areas (6)
Business Centre & Event Rooms (4)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$78 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Johannesburg
#19 Business Hotel in Johannesburg
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$78 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Johannesburg
#19 Business Hotel in Johannesburg
Room types
Suites, Non-Smoking Rooms
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