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2017/08/27 2017/08/28
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    Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch

    22 Whitely Street | Melrose Arch Precinct, Johannesburg 2076, South Africa
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    Best prices for your stay
    2017/08/27 2017/08/28
    US$200
    US$194
    Great Deal
    US$196
    US$196
    Traveller (334)
    Room & Suite (125)
    Dining (65)
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    Overview
    • Excellent33%
    • Very good46%
    • Average12%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “milkshake bar” (69 reviews)
    “melrose arch” (210 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch
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    Rooms
    27 Aug28 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (954)
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    1 - 5 of 858 reviews

    Reviewed yesterday via mobile

    We stayed one night at the Melrose Protea. The hotel has a nice design but it is not very well maintained and the service is poor. It took ages to check in and check out. The breakfast was also disappointing. Average overall

    Thank new_world_travellers
    Reviewed 4 days ago

    We stayed one night while in Jo-burg. It was a good stay. The hotel is very comfortable. Very accommodating front desk, and support staff. Room was very comfortable. Loved the funky decorations and Movie star themes. Had us guessing about the pictures of all the...More

    Thank GolfGuy777
    Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded 2 days ago

    Dear GolfGuy777, Thank you for the very kind words. The kind words that came even after you felt the displeasure from the STAFF at our bar area and for that I would like to extend my humblest of apologies for the TEAM. The TEAM at...More

    Reviewed 1 week ago via mobile

    Great hotel. Very conveniently located. Melrose arch is very central. Gray place for meetings and to be able to get places. Hotel was perfect. Best milkshakes and Bar area. Pool area is good and so is the gym. I will definitely be staying there when...More

    Thank DazzaWR
    Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded 2 days ago

    Dear DazzaWR, The Melrose Arch Precinct is forever growing only to greater heights. The coffee shops in the Arch are superb and have a very quirky demeanor to them just like the Fire & Ice! We happen to be world famous for our Milkshakes and...More

    Reviewed 1 week ago

    I spend couples day, I enjoyed the beautiful decoration in the room as well in the restaurant - lounge. I ' d like to mention those employees made my stay so pleasant, Shakele, Thabo , Patrick and Gabrielle ( G.M. Services ). Thank you I'...More

    Thank Robespierre M
    Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded 2 days ago

    Dear Robespierre M, It was an utter pleasure meeting you. Thank you so much for your very kind words and for sharing your positive feedback of your experience with us. I have already sent this to my TEAM and congratulated them for making such a...More

    Reviewed 2 weeks ago via mobile

    We looked at many hotels and several areas and are so glad we ended up staying here!! After a long flight from the US they were able to accommodate an early check in for us. The staff were all so nice and helpful and the...More

    Thank Ak206
    Response from Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose ArchResponded 2 days ago

    Dear Ak206, Thank you for the wonderful review. The STAFF at the Fire & Ice! strive at delivering the best GUEST service. I am over the moon that the Front Desk TEAM were able to assist with an early check in as the Hotel gets...More

    African Pride Melrose Arch Hotel
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    The Residence Boutique Hotel
    740 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$112 - US$252 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Luxury Hotel in Johannesburg
    • #19 Business Hotel in Johannesburg
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 197
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Booking.com, Hotwire, Priceline, Marriott, Agoda, Cancelon, TripOnline SA, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Gauteng >
    • Greater Johannesburg >
    • Johannesburg
    • Also Known As
    • Protea Hotel Fire And Ice! Melrose Arch
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    Traveller (334)
    Room & Suite (125)
    Dining (65)
    Pool & Beach (11)
    Hotel & Grounds (178)
    Bathroom (23)
    Family and Play Areas (6)
    Business Centre & Event Rooms (4)
    Nearby
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    .18 km away
     
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Sadiegirl21611
    3 June 2017|
    AnswerShow all 4 answers
    Response from Gabrielle_Abrahams | Property representative |
    Hi Sadiegirl, You can correspond with myself, Sisanda the GUEST Relations Manager on this contact number +27 (11) 2184000. Unfortunately Tripadvisor does not allow me to leave my email address. Regards Sisanda... More
    0
    Votes
    jabeywickrema
    12 January 2017|
    AnswerShow all 6 answers
    Response from asiahand1 | Reviewed this property |
    Yes. There are benches right in front of the entrance .
    1
    Vote
    gloria a
    25 December 2016|
    AnswerShow all 5 answers
    Response from djbonez11 | Reviewed this property |
    Hi, it's 25 km's from OR Tambo airport. You could use the Gautrain or Uber, also metered taxi's would be an option. I have not used the shuttle service. You should contact the hotel directly with regards to a tour guide... More
    1
    Vote
    Room Tips
    "Dont forget to choose a room close to the gym and the milkshakes"
    Read review
    "All rooms are quite as the lift does not peep or make any noise"
    Read review
    "Rooms facing the pool are the best"
    Read review
    "Tour Groups stay here so review when their Group Breakfast Times are Group flier off lobby - avoid for..."
    Read review
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