Southern Sun Rosebank
Cnr Tyrwhitt & Sturdee Ave Rosebank, Johannesburg 2132 South Africa
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#57 of 456 hotels in Johannesburg
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Southern Sun Rosebank is situated in one of Johannesburg’s most exclusive suburbs, this stylish hotel is the perfect base for both leisure and corporate travellers. Ideally located within walking distance of the Rosebank Gautrain Station and Rosebank Mall precinct with various shops and restaurants. The hotel boasts 318 stylish bedrooms and 9 world class conference facilities that can host up to 300 delegates. Our unique new dining experience, The Grill Jichana boasts flame-grilled superior cuts of meat, The Circle Bar & Lounge is the best place for cocktails and craft beers. Come and see what all the excitement is about.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Airport transportation
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Laptop safe
Private bathrooms
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, Afrikaans, Xhosa, Zulu
Location
89Good for walkers
Grade: 89 out of 100
64Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
Cnr Tyrwhitt & Sturdee Ave Rosebank, Johannesburg 2132 South Africa
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Part of our Gate 1 tour , we stayed 4 nights . The rooms were clean , the pillows were fluffy ..it’s a very quiet hotel .The bar on the first floor was very slow to serve us but they were amicable. We enjoyed our breakfast every morning, lots of variety..especially enjoyed my morning coffee with designs. If back in Joburg, we will certainly return.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Pool is not heated.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
On the second day of our stay at the Southern Sun Rosebank, we discovered that money was missing out of our money belts which had been stored in our room safe. We knew precisely how much rand we had arrived with and how much we had spent and there was a definite discrepancy in the amount remaining. This disturbing matter was brought to the attention of the manager, after a sleepless night, and given to the head of a security company hired to keep the hotel safe and secure. We were assured that no one, apart from the security company's head man, could possibly have gotten into the safe. Well, that is not true! We are very precise people who keep close tabs and written records of our expenditures and the money was definitely missing. The matter is currently in the hands of our tour group company (they are awaiting the outcome of a polygraph test of the housekeeper), but we certainly learned an important lesson about thievery. Check to see that your room safe is bolted down, don't allow anyone entry to your room, hang a "Do not disturb sign" on your door, take all your valuables with you and lock up your luggage! Quite the welcome to South Africa after travelling half way around the world to visit.…
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Date of stay: September 2023Trip type: Travelled with friends
Location
Room Tip: Don't stay here!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Anthony Da Silva, Other at Southern Sun Rosebank
Responded 02 Nov 2023
Dear E8130ALdianem, As you have mentioned in your review the matter is currently being investigated and for that reason, I will not respond on the comments made on this review at this point. We will be in communication with your tour group company in due course. Thank you. Anthony
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are sooo bad that if people are having sex in the next room you will hear it like they are next to you. I just spend 7nights there and I could not sleep properly 5 of those nights. I am so disappointed. Sometimes the wifi is soo bad. Some of the food was not great especially the breakfast sausages
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Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Fix your rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Anthony Da Silva, Other at Southern Sun Rosebank
Responded 17 Oct 2023
Dear aldridgem2023 Thank you for the visit and for taking the time to leave a review in your experience. I'm terribly sorry that you did not enjoy your time with us. We will look into the noise issues as you mentioned, as we have not had similar concerns raised previously from that specific room. It is unfortunate that you did not bring your unhappiness to our attention during your stay as we most definitely would have found a solution to ensure you had a more comfortable nights rest. All the best Anthony
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very bad reception service. Staff refused to book a taxi fir us. Later by accident we discovered there is actually a courtesy car. They took us to our restaurant ,5 minutes away, and arranged to pick us up at 9pm. They didn't show despite the restaurant contacting them xnd being assured they were on their way. Half an hour later the security guard from the restaurant walked us back. No one should be walking at this time in Johannesburg
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Anthony Da Silva, Other at Southern Sun Rosebank
Responded 26 Sept 2023
Dear mrsmorecambe, I would like to apologize for the poor service received around the transport to and from the local area. I assure you this is not our normal standard of service delivery, as you rightly pointed out we have a complimentary shuttle service for the immediate area for all our guests to make use of. I would appreciate it if you were able to reach out to me at anthony.dasilva@southernsun.com so that I can get more details from you to better understand where it went wrong and ensure corrective measures are put in place if and where necessary, The safety of our guests is of utmost importance to us. All the best, Anthony
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Southern Sun Rosebank for a conference which was also held at the hotel. Thabiso, the night manager was amazing, he helped me and my colleague check in when Expedia made a mistake with our reservation and helped me change rooms. The hotel was a comfortable place for a conference with no disruption due to power cuts and well appointed conference rooms. My hotel room was very nice, spacious and clean. The food in the hotel was fine, nothing special (the butter chicken was insanely spicy), definitely recommend going to the amazing restaurants nearby instead. Definitely ask to be in the renovated tower, the unrenovated tower has rooms that are significantly worse.
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Date of stay: August 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Anthony Da Silva, Other at Southern Sun Rosebank
Responded 26 Sept 2023
Dear Chelsea, Thank you for taking the time to leave a review, im glad that you enjoyed your time with us during your recent conference held at the hotel. We are thrilled that the conference went well and that our services and offering was well met. Im happy to advise that we are starting renovations on the South Tower very soon and look forward to welcoming guests into these new look rooms as soon as we can. All the best Anthony
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Last night before flying back to UK and we booked this hotel. Secure parking (additional cost R50 for 24 hours) Really lovely room. Had dinner in - nice restaurant that filled quite quickly and good food, Staff lovely throughout. Really nice hotel. Concierge service book tours - I’ll try and review the Soweto tour separately but R1150 per person for a 3-4 hour private guided tour. Our driver Kay was knowledgeable and friendly. Glad we decided to do it as we didnt have the time for the hop on/off service. Highly recommended.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Madeleine Roux, Owner at Southern Sun Rosebank
Responded 20 Aug 2023
Dear UK traveler, We appreciate your kind feedback and are so pleased that you enjoyed your dinner at Grill Jichana. Thank you for recommending us. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location with the shopping centre just round the corner offering numerous restaurant options. Lovely spacious bedroom with a very comfy bed. Great choice for breakfast and the staff were all very friendly and helpful. The shower wasn’t very powerful but was good enough for a short stay. The swimming pool was quite small but good to have.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Madeleine Roux, Owner at Southern Sun Rosebank
Responded 13 Feb 2023
Dear Madam, We appreciate your feedback and are pleased that you enjoyed the Southern Sun hospitality. We apologize for the water pressure during your stay, we will most certainly as that our maintenance team look into that as a matter of urgency as we are known for our great showers. We trust that you will return home safely, and look forward to welcoming you back to Johannesburg. Kind regards Madeleine Roux | General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tried booking a room online - It gave a price but when I tried confirming system was under maintenance. I called reservation got the same rate however on check-in Jones said I would have to pay for 1 breakfast as only 1 breakfast was included. I said this does not make sense but Jones insisted I would have to pay 1 breakfast. I threatened to cancel and leave and suddelnly it was fine - I did not have to pay. Reception decor was extremely nice, modern and inviting. The passage leading to the room was a bit scary and intimadationg. The room itself was as expected but the batheroom was tiny for a 4* hotel. I have stayed in stay easy hotels with bigger bathrroms. If you wanted to take a shower you would need to take it in the tub buth glass is too short so there was a lot of water on the floor after the shower. Breakfast staff were pleasant and friendly. Variety was limited compared to sister hotel Garden courts. My recomdation is too look for other options before booking this hotel.…
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Date of stay: December 2022
Location
Service
Sleep Quality
Room Tip: Be vigilant about what is included or excluded from the rates
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Madeleine Roux, Owner at Southern Sun Rosebank
Responded 13 Feb 2023
Dear Sir, We noted that your points raised during your stay and thank you for trusting us enough to resolve these. Yours sincerely Madeleine Roux | General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel management and staff provided a lovely & convenient setting for friends and family to gather to celebrate Nina's bridal shower. Starting with the Kitchen Tea on the upper level of the restaurant, providing a space seperate from other guest yet allowing personal decor to be set up and for the guest to enjoy a great breakfast. Tranquel rooms were available in which friends & family could visit, followed by a shuttle service early evenung to a nearby entertainment establishment - Beefcakes. To Madeleine Roux & your friendly & efficient team, thank you for going out of your way to make the Bridal Shower so enjoyable for us all!!
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Madeleine Roux, Owner at Southern Sun Rosebank
Responded 13 Feb 2023
Dear Antoinette, Thank you for taking the time to share your experience with us. The kind feedback has been shared with our team, and it will most certainly keep them motivated and inspired to deliver on exceptional service. We look forward to welcoming your family back to Southern Sun Rosebank. Yours sincerely Madeleine Roux | General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed in the suite and loved the big, spacious rooms that were clean, shower was lovely and the bath was very nice! Even with power outs generator kicked on quick and wifi worked very well. Staff was lovely, helping with my printing and food service. The gym is nice and clean and the food is very good!
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Date of stay: October 2022Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Madeleine Roux, Owner at Southern Sun Rosebank
Responded 13 Feb 2023
Dear NY traveler, We were delighted to note that the hotel met your expectations. We do hope that we will be your hotel of choice during your next visit to Johannesburg. Yours sincerely Madeleine Roux | General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 1,192 - R 1,360 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza johannesburg - the rosebank hotel rosebank
FORMERLY KNOWN AS
Crowne Plaza Johannesburg - The Rosebank
LOCATION
South AfricaGautengGreater JohannesburgJohannesburg
NUMBER OF ROOMS
318
Is This Your Tripadvisor Listing?
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Claim Your ListingSOUTHERN SUN ROSEBANK - Now R 1 195 (Was R̶ ̶1̶ ̶4̶2̶3̶) - UPDATED 2023 Hotel Reviews & Price Comparison (Johannesburg, South Africa) - Tripadvisor
Frequently Asked Questions about Southern Sun Rosebank
Which popular attractions are close to Southern Sun Rosebank?
Nearby attractions include African Craft Market of Rosebank (0.4 km), The Mall of Rosebank (0.4 km), and Rosebank Sunday Market (0.4 km).
What are some of the property amenities at Southern Sun Rosebank?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Southern Sun Rosebank?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Southern Sun Rosebank?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Southern Sun Rosebank?
Conveniently located restaurants include The Grillhouse Rosebank, Tashas Rosebank, and Marble Restaurant.
Are there opportunities to exercise at Southern Sun Rosebank?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Southern Sun Rosebank have an airport shuttle?
Yes, Southern Sun Rosebank offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Southern Sun Rosebank have airport transportation?
Yes, Southern Sun Rosebank offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Southern Sun Rosebank?
Yes, dry cleaning and laundry service are offered to guests.
Does Southern Sun Rosebank offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Southern Sun Rosebank?
The staff speaks multiple languages, including English, Afrikaans, Zulu, and Xhosa.