We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Southern Sun Rosebank

Cnr Tyrwhitt & Sturdee Ave Rosebank, Johannesburg 2132 South Africa
avatar-imageavatar-imageavatar-image
Traveller (364)
360
Panoramas (11)
Room & Suite (74)

View prices for your travel dates

Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#20 of 81 hotels in Johannesburg
Location
Cleanliness
Service
Value
Southern Sun Rosebank is situated in one of Johannesburg’s most exclusive suburbs, this stylish hotel is the perfect base for both leisure and corporate travellers. Ideally located within walking distance of the Rosebank Gautrain Station and Rosebank Mall precinct with various shops and restaurants. The hotel boasts 318 stylish bedrooms and 9 world class conference facilities that can host up to 300 delegates. Our unique new dining experience, The Grill Jichana boasts flame-grilled superior cuts of meat, The Circle Bar & Lounge is the best place for cocktails and craft beers. Come and see what all the excitement is about.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Airport transportation
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
Show more
Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Laptop safe
Private bathrooms
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Modern
Languages Spoken
English, Afrikaans, Xhosa, Zulu
869Reviews22Q+A100Room tips
Traveller rating
  • 295
  • 361
  • 132
  • 47
  • 34
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Connector13245623365 wrote a review 15 Mar
1 contribution
We had an amazing stay following a very long hospital admission with our son. It was the perfect place to feel normal again and rest and recover. The bed was incredibly comfortable, the room was nice and cool, and we had an awesome view. The buffet breakfast was also delicious each morning. We even recieved a complimentary snack platter one morning. What an awesome surprise.
Read more
Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Anthony Da Silva, Other at Southern Sun Rosebank
Responded yesterday
Dear Connector, Thank you for choosing to come relax and recharge with us. We are thrilled that you enjoyed your time with us and hope you left feeling refreshed and energized. We hope you visit again soon for a short break . All the best Anthony
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
sportelfraukje wrote a review 09 Mar
Lusaka, Zambia9 contributions
The hotel is in such a prime location. Upon entering the building the hotel smells fresh and clean. The rooms are comfortable and well equipped. The bathrooms are slightly small, but have everything you need. The breakfast is on a whole new level. Excellent breakfast!
Read more
Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Anthony Da Silva, Other at Southern Sun Rosebank
Responded 6 days ago
Dear sportelfraukje, Thank you for staying with us and taking the time to leave such a lovely review. We are absolutely thrilled that you had such a great experience and we hope you visit again when next you travel to South Africa and Johannesburg. All the best Anthony
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
karoleigh wrote a review Jan 2024
North Carolina3318 contributions526 helpful votes
It’s not the most elegant hotel I have ever stayed at. However, the location, the staff, the food, the gym, and the swimming pool area make it a very nice hotel. We came here to be with a Gate 1 tour. One of the first things we noticed on our first day here was how cordial the staff was. They really seem to like their job and the people they serve. My only criticism of the staff is the fact that there was apparently no communication between the reception and the maid. The maid came to clean up our room and then said that she was not going to clean it because we were checking out. We informed her that we were actually here for three nights, not one night. The room is fairly nice. It has a comfortable king-sized bed and other furnishings that are typical of hotels. The bathroom is tiny, but manageable. My only criticism of the room is that the outlets I wanted to use for plugging in my phone with a two-prong European plug did not seem to work. They were nice to me at the front desk and let me borrow theirs until I could go and buy a three-prong one. Breakfast was very good. They had a buffet breakfast, but they also brought you a menu sheet where you could order an omelette and other things. We considered that there was good variety to the menu. There is a lovely pool with a good sized pool deck. The chairs had comfortable pillows and umbrellas for shade. The gym is well equipped with free weights and typical gym equipment. The location is excellent. A five minute walk leads you to a very large shopping mall. It is very modern and has many of the stores that we have come to know at home. You can probably buy just about anything at this mall. We ate lunch at the Woolworths Café yesterday and bought some food for lunch at the grocery store today. We have had a happy experience here
Read more
Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Anthony Da Silva, Other at Southern Sun Rosebank
Responded 22 Jan 2024
Dear karoleigh, Thank you for the visit and the review. We truley appreciate guest feedback. We are thrilled that you had a great time with us and have shared your feedback with our various teams. Im also happy to share that we are undertaking an upgrade on our guest bedrooms this year and look forward to welcoming you back to experience the new look and feel. All the best Anthony
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
1957 wrote a review Nov 2023
Ottawa, Canada710 contributions306 helpful votes
Part of our Gate 1 tour , we stayed 4 nights . The rooms were clean , the pillows were fluffy ..it’s a very quiet hotel .The bar on the first floor was very slow to serve us but they were amicable. We enjoyed our breakfast every morning, lots of variety..especially enjoyed my morning coffee with designs. If back in Joburg, we will certainly return.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Pool is not heated.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Anthony Da Silva, Other at Southern Sun Rosebank
Responded 22 Jan 2024
Dear Lakecomo16 Thank you for taking the time to review your stay with us. Im glad that you enjoyed your stay while noting that service in the bar could have been quicker. We look forward to you visiting again when you are back in JHB. All the very best Anthony
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Diane M wrote a review Oct 2023
1 contribution
On the second day of our stay at the Southern Sun Rosebank, we discovered that money was missing out of our money belts which had been stored in our room safe. We knew precisely how much rand we had arrived with and how much we had spent and there was a definite discrepancy in the amount remaining. This disturbing matter was brought to the attention of the manager, after a sleepless night, and given to the head of a security company hired to keep the hotel safe and secure. We were assured that no one, apart from the security company's head man, could possibly have gotten into the safe. Well, that is not true! We are very precise people who keep close tabs and written records of our expenditures and the money was definitely missing. The matter is currently in the hands of our tour group company (they are awaiting the outcome of a polygraph test of the housekeeper), but we certainly learned an important lesson about thievery. Check to see that your room safe is bolted down, don't allow anyone entry to your room, hang a "Do not disturb sign" on your door, take all your valuables with you and lock up your luggage! Quite the welcome to South Africa after travelling half way around the world to visit.
Read more
Date of stay: September 2023
Location
Trip type: Travelled with friends
Room Tip: Don't stay here!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Anthony Da Silva, Other at Southern Sun Rosebank
Responded 02 Nov 2023
Dear E8130ALdianem, As you have mentioned in your review the matter is currently being investigated and for that reason, I will not respond on the comments made on this review at this point. We will be in communication with your tour group company in due course. Thank you. Anthony
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Aldridge M wrote a review Oct 2023
1 contribution
The rooms are sooo bad that if people are having sex in the next room you will hear it like they are next to you. I just spend 7nights there and I could not sleep properly 5 of those nights. I am so disappointed. Sometimes the wifi is soo bad. Some of the food was not great especially the breakfast sausages
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Fix your rooms
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Anthony Da Silva, Other at Southern Sun Rosebank
Responded 17 Oct 2023
Dear aldridgem2023 Thank you for the visit and for taking the time to leave a review in your experience. I'm terribly sorry that you did not enjoy your time with us. We will look into the noise issues as you mentioned, as we have not had similar concerns raised previously from that specific room. It is unfortunate that you did not bring your unhappiness to our attention during your stay as we most definitely would have found a solution to ensure you had a more comfortable nights rest. All the best Anthony
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Joanne P wrote a review Sept 2023
Belfast, United Kingdom9 contributions6 helpful votes
Very bad reception service. Staff refused to book a taxi fir us. Later by accident we discovered there is actually a courtesy car. They took us to our restaurant ,5 minutes away, and arranged to pick us up at 9pm. They didn't show despite the restaurant contacting them xnd being assured they were on their way. Half an hour later the security guard from the restaurant walked us back. No one should be walking at this time in Johannesburg
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Anthony Da Silva, Other at Southern Sun Rosebank
Responded 26 Sept 2023
Dear mrsmorecambe, I would like to apologize for the poor service received around the transport to and from the local area. I assure you this is not our normal standard of service delivery, as you rightly pointed out we have a complimentary shuttle service for the immediate area for all our guests to make use of. I would appreciate it if you were able to reach out to me at anthony.dasilva@southernsun.com so that I can get more details from you to better understand where it went wrong and ensure corrective measures are put in place if and where necessary, The safety of our guests is of utmost importance to us. All the best, Anthony
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Chelsea S wrote a review Sept 2023
New York City, New York167 contributions104 helpful votes
I stayed at the Southern Sun Rosebank for a conference which was also held at the hotel. Thabiso, the night manager was amazing, he helped me and my colleague check in when Expedia made a mistake with our reservation and helped me change rooms. The hotel was a comfortable place for a conference with no disruption due to power cuts and well appointed conference rooms. My hotel room was very nice, spacious and clean. The food in the hotel was fine, nothing special (the butter chicken was insanely spicy), definitely recommend going to the amazing restaurants nearby instead. Definitely ask to be in the renovated tower, the unrenovated tower has rooms that are significantly worse.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Anthony Da Silva, Other at Southern Sun Rosebank
Responded 26 Sept 2023
Dear Chelsea, Thank you for taking the time to leave a review, im glad that you enjoyed your time with us during your recent conference held at the hotel. We are thrilled that the conference went well and that our services and offering was well met. Im happy to advise that we are starting renovations on the South Tower very soon and look forward to welcoming guests into these new look rooms as soon as we can. All the best Anthony
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
j0ba39 wrote a review Aug 2023
Cambridge, United Kingdom39 contributions28 helpful votes
Last night before flying back to UK and we booked this hotel. Secure parking (additional cost R50 for 24 hours) Really lovely room. Had dinner in - nice restaurant that filled quite quickly and good food, Staff lovely throughout. Really nice hotel. Concierge service book tours - I’ll try and review the Soweto tour separately but R1150 per person for a 3-4 hour private guided tour. Our driver Kay was knowledgeable and friendly. Glad we decided to do it as we didnt have the time for the hop on/off service. Highly recommended.
Read more
Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Madeleine Roux, Owner at Southern Sun Rosebank
Responded 20 Aug 2023
Dear UK traveler, We appreciate your kind feedback and are so pleased that you enjoyed your dinner at Grill Jichana. Thank you for recommending us. Kind regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
LynsFrostee wrote a review Feb 2023
London, United Kingdom554 contributions326 helpful votes
Great location with the shopping centre just round the corner offering numerous restaurant options. Lovely spacious bedroom with a very comfy bed. Great choice for breakfast and the staff were all very friendly and helpful. The shower wasn’t very powerful but was good enough for a short stay. The swimming pool was quite small but good to have.
Read more
Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Madeleine Roux, Owner at Southern Sun Rosebank
Responded 13 Feb 2023
Dear Madam, We appreciate your feedback and are pleased that you enjoyed the Southern Sun hospitality. We apologize for the water pressure during your stay, we will most certainly as that our maintenance team look into that as a matter of urgency as we are known for our great showers. We trust that you will return home safely, and look forward to welcoming you back to Johannesburg. Kind regards Madeleine Roux | General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Johannesburg area.
PRICE RANGE
R 1,321 - R 1,528 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza johannesburg - the rosebank hotel rosebank
FORMERLY KNOWN AS
Crowne Plaza Johannesburg - The Rosebank
LOCATION
South AfricaGautengGreater JohannesburgJohannesburg
NUMBER OF ROOMS
318
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

SOUTHERN SUN ROSEBANK - Now R 1 189 (Was R̶ ̶1̶ ̶4̶1̶5̶) - UPDATED 2024 Hotel Reviews & Price Comparison (Johannesburg, South Africa) - Tripadvisor

Frequently Asked Questions about Southern Sun Rosebank
Which popular attractions are close to Southern Sun Rosebank?
Nearby attractions include African Craft Market of Rosebank (0.4 km), The Mall of Rosebank (0.4 km), and Rosebank Sunday Market (0.4 km).
What are some of the property amenities at Southern Sun Rosebank?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Southern Sun Rosebank?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Southern Sun Rosebank?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Southern Sun Rosebank?
Conveniently located restaurants include The Grillhouse Rosebank, Tashas Rosebank, and Marble Restaurant.
Are there opportunities to exercise at Southern Sun Rosebank?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Southern Sun Rosebank have airport transportation?
Yes, Southern Sun Rosebank offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Southern Sun Rosebank?
Yes, dry cleaning and laundry service are offered to guests.
Does Southern Sun Rosebank offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Southern Sun Rosebank?
The staff speaks multiple languages, including English, Afrikaans, Zulu, and Xhosa.
Are there any historical sites close to Southern Sun Rosebank?
Many travellers enjoy visiting Constitution Hill Human Rights Precinct (5.0 km), Johannesburg Fort (5.0 km), and Nelson Mandela Foundation (2.0 km).