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I stayed twice at this hotel between flights in and out of Johannesburg O R Tambo Airport and found that it provided all I needed: convenient access from and to the airport, security, comfortable room and bed, good food (particularly the included breakfast), pleasant communal...More
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Johannesburg Airport - Barbara RoadResponded 3 weeks ago
Hi Barbara! Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.
This place is OK if you're just looking for somewhere basic but we wished we'd stayed somewhere else.
Our travel agent booked this for us as a stopover hotel (we landed lunchtime and we were leaving lunchtime the next day).
Taxi from airport to hotel...More
Response from The_CLHG_Team, The CLHG Team at City Lodge Hotel Johannesburg Airport - Barbara RoadResponded 4 December 2017
Thank you for staying with us. Please accept our sincerest apologies for you being issued an occupied room – we will investigate the matter accordingly and ensure that this type of incident does not happen again. We are happy that you enjoyed breakfast and your...More
Thought I would go for something other than a burger and a bit healthier. The food was presented well the wrap was split into two pieces. The steak was very dry and the taste was terrible. The only thing that came to mind after taking...More
Response from The_CLHG_Team, The CLHG Team at City Lodge Hotel Johannesburg Airport - Barbara RoadResponded 24 October 2017
Good morning, please accept our apologies for your unpleasant experience at #Cafe - this is certainly not the norm. We hope you will afford us the opportunity to make it up to you with food that is up to standard.
The hotel was well kept and very nice.. Bathroom was very nice also
Our room was 1 floor up but there was no lift or porter to help. The security helped us
I called room service for water and pillows and i had to go...More
Thank Muhammed S
Response from CLHG_PR_Consultant, Public Relations Manager at City Lodge Hotel Johannesburg Airport - Barbara RoadResponded 16 October 2017
Good morning, thank you for taking the team to leave a constructive review. We will take all the points you have raised into consideration.
Great location to get on to the major highways.Very close to great restaurants.The staff are very friendly and helpful.They have a very nice breakfast spread.The check in and check out procedures are quick and efficient.
Response from CLHG_PR_Consultant, Public Relations Manager at City Lodge Hotel Johannesburg Airport - Barbara RoadResponded 4 October 2017
We are glad to hear that we met your expectations. It is always very rewarding to receive such great feedback. We hope to welcome you back soon.