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Silverbirch at Birchwood

Traveller (72)
Room & Suite (24)
Dining (9)
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Silver-birch hotel is designed with the discerning corporate traveler in mind. Set in beautiful gardens, guests can enjoy peace and quiet during their stay. There are 235 spacious rooms boasting premium bedding, free bottled water, refrigerators, flat-screen TV’s with satellite channels to ensure a comfortable stay. Free limited WiFi (350 MB /day), a dedicated check-in desk and parking area, complimentary airport shuttle service, access to a swimming pool and gym are just some of the great on-site features Silver-birch guests can make use of. Dining facilities are varied from the casual BC Cafe to the more exclusive and premium Grill at 120. Le Petite is the hotel’s own dining facility exclusively for use by Silver-birch guests. Silver-birch is situated conveniently close to the East Rand Mall, the Shopping Center and Serengeti Golf Estate. The friendly service and warm welcome received at Silver-birch will make your stay memorable
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Property amenities
Pool
Shuttle Bus Service
Room Service
Free Parking
Restaurant
Bar/Lounge
Public Wifi
Free High Speed Internet (WiFi)
Paid Internet
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Banquet Room
Conference Facilities
Spa
Paid Wifi
Non-Smoking Hotel
Breakfast Available
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Smoking rooms available
Accessible rooms
Refrigerator in room
Family Rooms
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Reviews & more
726Reviews
104Photos
4Q+A
20Room tips
Traveller rating
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Best experience ever, the service i got from the hotel the day i checked in till the check out day was superb, The facility, staff and services are of world class. the rooms are of high standard, food quality is of the best.
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Review collected in partnership with this hotel
Response from Greg H, Manager at Silverbirch at Birchwood
Responded 2 days ago
Dear Paradise65482414651, Thank you for your review and comments. We are proud to have provided you with this experience and certainly hope that this means that we can welcome you back again in the near future.
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One of the best hotels I have stayed for far in South Africa. clean, luxurious and high standards with friendly staffs. The food was really delicious too. Wifi is good and the hotel is close to the OR Tambo airport!
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Review collected in partnership with this hotel
Response from Greg H, Manager at Silverbirch at Birchwood
Responded 4 days ago
Dear hermana393, Thank you for your review, We are pleased that your time spent with us met your approval and looking forward to welcoming you back in the near future.
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The overall hotel service was very good. Only WI-FI that needs improvement as it was a bit slow. I ordered take away stake and chips at the Café, however I had to throw it away as the stake was not fresh and tasted like liver with gravy.
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Review collected in partnership with this hotel
Response from Greg H, Manager at Silverbirch at Birchwood
Responded 1 week ago
Dear Climber60944531039, Thank you for your feedback - we would like to express our sincerest apologies for the two areas that did not meet your expectations. Regarding the WiFi, it is a brand new infrastructure that we have installed, and are continuing to improve it. We are sorry to hear that you felt that it was slow, but can assure you that this is an isolated incident. The very near future will provide a fast, free and unrivalled connectivity offering. In terms of the steak ordered, I'd like to bring this to the attention of the Restaurant Manager, and hence ask that you elaborate on the date and time of this, as well as your room number, in order that we can look in to this. Please email me on gregh@birchwoodhotel.co.za. We hope to hear from you, as well as that these incidents will not deter you from returning to us.
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Excellent stay, food excellent, room excellent, located perfect, security top class. Parking in front of my room that I liked. I just have one concern, the driver's of golf carts didn't adhere to road rules, skipping stop's. If I still had the recordings would have sended it to y
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Review collected in partnership with this hotel
Response from Greg H, Manager at Silverbirch at Birchwood
Responded 1 week ago
Dear Guide42024538463, Thank you for your feedback! While it is great to hear that so much of what you experienced with us was to your liking, hearing that you potentially felt unsafe or uncomfortable is not acceptable and for this reason, we do apologise, but kindly request that you inform us further as to when and where this occurred, in order for us to look in to this. Please email me on gregh@birchwoodhotel.co.za. We hope to hear from you and thank you for bringing this to our attention.
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I would definitely recommend your facility it to my friends and family, i experienced the staff as one big happy family. For us flying in from George and sometimes have to stay over for a connecting flight, Silver Birch is the perfect place to while your time.
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Review collected in partnership with this hotel
Response from Greg H, Manager at Silverbirch at Birchwood
Responded 3 weeks ago
Dear Adventure39959796654, We are so pleased that you truly experienced the ethos of Birchwood in that we strive to create a home-away-from-home environment with staff who do interact as a big family. We certainly appreciate the comments and recommendation, and hope to welcome you back again in the near future.
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any accommodation for the date 16 Feb- 19th February? if I can het 2 rooms for 2 adults
Hi there - the best solution is to email the Reservations Team to get the best available rate and a formal quotation.
0 votes
Is there an all-inclusive option where food and drinks are included in the pricing?
They have fantastic Banquet Packages where most items are included, however, not unlimited drinks.
0 votes
Hi, is there a pull out bed for 3 adults staying in one room?
Silverbirch does not have this as a standard however, potentially they could assist if asked.
0 votes
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Are there hair dryers in the bathrooms?
Yes there was a hairdryer in the room I stayed in.
1 vote
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"Corner suites but not close to restaurants, dining areas and boma. Though it is convenient - short walking distances."
"The place is huge so make sure you know where you are located when booking."
"Try and get a room away from the main roads. They can be noisy with cars coming and going at all times."
"Rooms on the Silverbirch Wing closer to The Grill restaurant are good with strong wifi"
"Rooms on the West side are further from all the noise and commotion that happens close to reception."
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PRICE RANGE
US$76 - US$208 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaGautengGreater JohannesburgBoksburg
NUMBER OF ROOMS
235
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