Palm Lodge

Palm Lodge

12 Stapelberg Street Brandwag, Bloemfontein 9301 South Africa
Clean modern restaurant
Traveller (2)
Clean modern restaurant
Dining (2)
Pool & Beach (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.0
#9 of 106 guest houses in Bloemfontein
4.6 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Palm Lodge has been offering business travellers and tourists excellent service from the early 90's. We have recently renovated to a fresh and modern look.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Breakfast in the room
Airport transportation
Spa
BBQ facilities
Baggage storage
Secured parking
Wifi
Outdoor pool
Massage
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Ironing service
Room features
Air conditioning
Housekeeping
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
4.0 of 5 stars
HOTEL STYLE
Luxury
Modern
Languages Spoken
English, Afrikaans

Location

12 Stapelberg Street Brandwag, Bloemfontein 9301 South Africa
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 46 out of 100
46
Bloemfontein Intl Airport
10.1 km
See all flights
1 Attraction
within 1 kilometer
171Reviews1Q+A4Room tips
Traveller rating
  • 87
  • 53
  • 17
  • 8
  • 6
Time of year
Traveller type
Language
Selected filters
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  • English
Popular mentions
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Detailed Reviews
659guestg wrote a review Jan 2020
Letsitele5 contributions
3.0 of 5 bubbles
There was a bit of confusion on our arrival at the reception. The receptionist firstly checked us in the wrong room and then said we still need to pay (payment was done prior our arrival) she then cancelled the wrong booking and had to do our booking over.
We liked the room, but there are some stains on the carpet and the air condition is leaking.
The breakfast was nice but the lady who made the breakfast said she normally isn’t the one who prepares the breakfast (she couldn’t prepare a sunny side up egg)
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Review collected in partnership with this hotel
Date of stay: January 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
230642 wrote a review Mar 2020
Centurion, South Africa68 contributions13 helpful votes
4.0 of 5 bubbles
As I am used to stay in hotels I have some minimum requirements of the places I stay. Palms exceeded all expectations!

The room was comfortable, well equipped, neat and clean. The area around the pool is a blessed break-away area and the breakfast an absolute bliss.

Recommend a stay!!
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Review collected in partnership with this hotel
Date of stay: February 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leam du Toit, Owner at Palm Lodge
Responded 06 Mar 2020
Thank you very much for taking the time to review us. We are glad you could relax at Palm Lodge and hope you will visit us again soon. Warm Regards Leam
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
andrechristians wrote a review Jun 2022
1 contribution
3.0 of 5 bubbles
The day shift staff were really friendly checking in & we were allowed to use the braai facilities in the evening. The nightshift guy was less friendly, was only concerned with us cleaning up after ourselves when we were done. He lacks customer service. I would have given a 5 star rating if my room had hot water on the morning i left. I showered in cold water on a freezing bloemfontein morning.
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Review collected in partnership with this hotel
Date of stay: May 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leam du Toit, Owner at Palm Lodge
Responded 27 Dec 2022
Thank you very much for taking the time to give us your feedback Andre. I am sorry to to hear your experience was not all pleasant. It took some time for the Solar geyser suppliers to receive stock from overseas but our additional solar geysers have been installed and the hot water situation resolved. We hope to see you again soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
M9779MNkarenw wrote a review Jan 2020
Pretoria2 contributions
2.0 of 5 bubbles
The air conditioner didn't work properly and it was leaking water during the night.
The carpet in the room was dirty.
The side table was broken.
Smoking was allowed outside but the room smelled of smoking when we entered the room.
At reception they overcharged us likely my husband had a price on e-mail that we were quoted.
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Review collected in partnership with this hotel
Date of stay: January 2020
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mphilelanga22 wrote a review May 2021
Ladysmith, South Africa1 contribution
4.0 of 5 bubbles
Kitchen staff must not burn bacon and eggs".
Also the swimming pool was not clean ,and we were not informed whether we are allowed to swim or not.
Please put telephones inside the rooms and town maps with information ...thanks"
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Review collected in partnership with this hotel
Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cecialia Huisamen, General Manager at Palm Lodge
Responded 29 Jul 2021
Hi Mphile! Thank you for taking the time to review us :) Our pool is not closed off and all are welcome to swim at any time as per notices upon check-in and around the pool - we only ask that when guests are braaing, that the festivities end at 20h00 as to be considerate towards other guests. Unfortunately, having phones in the rooms is a bit dated - we have compensated for this by installing fast, free fibre and have a whatsapp number on which all guests can always reach us (we have 24hour reception). This number is available on the guest registration form when checking - in and also on our website. Since most everything is available on smartphones these days - including maps, we thought it best to ensure connectivity throughout the entre property. We have the fastest fibre speed available in the area along with free uncapped wifi throughout the premises. We hope you are keeping safe and warm and look forward to your next visit :) Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Q8813KKkarenb wrote a review Jan 2023
Malelane, South Africa1 contribution
4.0 of 5 bubbles
I stayed over before and as previously it was a very good experience. The staff was very friendly and helpful. Clean and neat. Thank you. The parking for the car was convenient and it feels safe to park in front of the lodge. Security seems to be good. Garden and swimming pool clean and neat. The dining room area has everything one needs to use for self-help as well.
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Review collected in partnership with this hotel
Date of stay: January 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
anthonp2024 wrote a review 03 May
1 contribution
3.0 of 5 bubbles
The room was fairly okay, but I was not happy with the shower. Maybe in future install proper showers not the ones install with the bath because it poses a safety issue as a person can slip and fall and injure oneself. Please do invest on taking the employees working at the kitchen to a culinary school or short course as I was not happy with the breakfast done for 2 days. The packed breakfast that was done, I was not happy with the sand wages prepared, big slices of cheese were just put on the bread, it was wet, and not grated. The second day breakfast I was unable to eat the food prepared, at least cater a variety for people who does not eat pork, not frozen battered chicken meats.
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Review collected in partnership with this hotel
Date of stay: April 2024
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chimbi83 wrote a review Apr 2021
1 contribution
4.0 of 5 bubbles
Overall a pleasant stay, the lodge is conveniently located. We had a comfortable stay.
Management could do more to enforce noise reduction, I think one of the guests held a party or something in their room, spoiling the evening for the rest of us.
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Review collected in partnership with this hotel
Date of stay: April 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cecialia Huisamen, General Manager at Palm Lodge
Responded 29 Jul 2021
Hi Chimbi! Thank you for your review! We're glad that you enjoyed your stay :) We do try and accommodate all our guests and have noise reduction doors in place. Sometimes it gets difficult with trying to control a large group of people's behavior and even though we did speak with the guest in question multiple times - and the noise did eventually settle, we are sorry for your less than perfect experience. We can assure you that this is not a typical stay with us. We have procedures and protocols in place, however, when alcohol is involved, some situations tend to be less desirable. We have also re-trained our staff on how to manage these situations more firmly. We do hope that you will visit us again in the future, and experience or normal Palm standards :) Keep safe and stay warm :) Warm regards,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
juleanhorn wrote a review Jun 2023
1 contribution
3.0 of 5 bubbles
Your mats need a proper clean, update bathrooms and microwaves in rooms for the price you charge. After playing on the mat my nephew was dirty and we were all sneezing instead of deep cleaning your mats you just sweep it everyday . Other than that our experience was ok
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Review collected in partnership with this hotel
Date of stay: June 2023
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
m0tselisi wrote a review Jan 2022
1 contribution
4.0 of 5 bubbles
Wow the reception is so warm, very welcoming and the rooms are quite spacious and clean with a sliding door to take you right out to the patio and the pool. The measures of safety are quite satisfying. loved it.
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Review collected in partnership with this hotel
Date of stay: January 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kamedien wrote a tip Apr 2017
Cape Town33 contributions31 helpful votes
1.0 of 5 bubbles
"Pool side as it has the best view and there are no good views anywhere else."
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Stefaan V wrote a tip Jun 2016
Oudtshoorn, South Africa157 contributions181 helpful votes
5.0 of 5 bubbles
"think any room is fine"
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Marisca B wrote a tip Apr 2016
Western Cape, South Africa9 contributions1 helpful vote
5.0 of 5 bubbles
"pool access from all rooms"
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bonganid640 wrote a tip Sept 2015
pretoria45 contributions21 helpful votes
1.0 of 5 bubbles
"Try and get a rooom at the back the hotel is next to the main road it is noisy with cars"
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Not the right property for you?
There are more places to choose from in the Bloemfontein area.
PRICE RANGE
R 1,051 - R 1,088 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaFree StateBloemfontein
NUMBER OF ROOMS
24
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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PALM LODGE - Guesthouse Reviews & Price Comparison (Bloemfontein, South Africa)

Frequently Asked Questions about Palm Lodge
Which popular attractions are close to Palm Lodge?
Nearby attractions include Vodacom Park (1.2 km), Gallery on Leviseur (1.1 km), and Mimosa Mall (0.5 km).
What are some of the property amenities at Palm Lodge?
Some of the more popular amenities offered include free wifi, a pool, and a spa.
What food & drink options are available at Palm Lodge?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Palm Lodge?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Palm Lodge?
Conveniently located restaurants include Burning Spear Spur Steak Ranch, Euro Caffe, and Mugg & Bean.
Are there opportunities to exercise at Palm Lodge?
Yes, guests have access to a pool during their stay.
Does Palm Lodge have airport transportation?
Yes, Palm Lodge offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Palm Lodge?
The staff speaks multiple languages, including English and Afrikaans.
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