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Southern Sun Bloemfontein

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Southern Sun Bloemfontein
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344 Reviews from our TripAdvisor Community

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Showing 340: English reviews
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Polokwane, South Africa
Reviewed 2 days ago NEW

Generally, I have received a very good service with the exception of Wi-Fi that never allowed me an access. I would like to encourage you to look into this matter so that it does not frustrates others in future.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank wilsonm859
Mark R, General Manager at Southern Sun Bloemfontein, responded to this review

Dear wilsonm859 Thank you for taking the time to complete our online Trip Advisor guest questionnaire and for the positive feedback given. I am delighted that you enjoyed your stay with us and assure you I have communicated your scores and comments with the entire team, as this will only serve to motivate us to try deliver the service and...

Bloemfontein, South Africa
Reviewed 3 days ago NEW

The aircon make a noise you cannot left it on while you sleep. The linne was excellent I just would perufferd a flatsheet the duvet alone was to warm and aircon make a noise. I will stay again very good value for your money.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank tersiad2017
Mark R, General Manager at Southern Sun Bloemfontein, responded to this review

Dear tersiad2017 Thank you for taking the time to complete our online Trip Advisor guest questionnaire and for the feedback given. I am delighted that you enjoyed your recent stay with us! I have communicated your feedback to the entire team as it will only serve to motivate us to try deliver the service you received to all our clients....

Johannesburg, South Africa
Reviewed 3 days ago NEW

Had a lovely stay at Southern Sun Bloem the past weekend. My room was so spacious, I ended up whatsapping my kids and telling them we would all have fitted in. We also had the fortune of being there at the same time as Kaizer Chiefs, so there was plent eye candy around. The food is scrumptious and plenty. Thank...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 348margaretn
Mark R, General Manager at Southern Sun Bloemfontein, responded to this review

Dear 348margaretn Thank you for taking the time to complete our online Trip Advisor guest questionnaire and for the feedback given. I am delighted that you enjoyed your recent stay with us! I have communicated your feedback to the entire team as it will only serve to motivate us to try deliver the service you received to all our clients....

Johannesburg, South Africa
Reviewed 5 days ago NEW

I had a wonderful stay at this hotel. Staff were courteous and professional. Dinner and breakfast were great. Will definitely visit again. The hotel is situated in a convenient area in a shopping mall and even has a hospital within 100 metres.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 942gracen
Mark R, General Manager at Southern Sun Bloemfontein, responded to this review

Dear 942gracen Thank you for taking the time to complete our online Trip Advisor guest questionnaire and for the feedback given. I am delighted that you enjoyed your recent stay with us! I have communicated your feedback to the entire team as it will only serve to motivate us to try deliver the service you received to all our clients....

Johannesburg, South Africa
Reviewed 2 weeks ago

keep up the excellent work Southern Sun Bloemfontein! Your staff are friendly and they know their work and always smiling to customers and willing to help all the time. I will recommend this place to anyone who would like to visit Bloemfontein, thank you.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank nolubabalo
Mark R, General Manager at Southern Sun Bloemfontein, responded to this review

Dear nolubabalo Thank you for taking the time to complete our online Trip Advisor guest questionnaire and for the feedback given. I am delighted that you enjoyed your recent stay with us and enjoyed the staff interactions - I have communicated your feedback to the entire team as it will only serve to motivate us to try deliver the service...

Arezzo, Italy
Reviewed 2 weeks ago via mobile

Quite large hotel centred around pool and large garden with manicured lawn with various sun beds and brollies . Very efficient staff , large and excellent buffet breakfast . Rooms in need of a facelift : they are a bit late 80'. Bed a bit too soft for my taste . Definitely they need new pillows. Overall an ok stay

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Helpful?
Thank paolok66
Mark R, General Manager at Southern Sun Bloemfontein, responded to this review

Dear paolok66 Thank you for taking the time to complete our online Trip Advisor guest questionnaire and for the feedback given. I've noted your comments relating to your recent experience with us and would like to apologise for any inconvenience the room furnishings has caused you during your recent stay. I would also like to thank you for the kind...

Pretoria
Reviewed 2 weeks ago

Slightly above average experience. Shower not cleaned well, had to phone for towels etc, breakfast satisfactory but filling empty bowls...bacon, fruit, cheese etc was slow. Overall satisfactory. Will use Southern Sun again as I have for many years

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank T9259RNcb
Mark R, General Manager at Southern Sun Bloemfontein, responded to this review

Dear T9259RNcb Thank you for taking the time to complete our online Trip Advisor guest questionnaire and for the feedback given. I've noted your comments relating to your recent experience with us and would like to apologise for any inconvenience the turnaround time on replenishing the food at breakfast has caused you during your recent stay. I have discussed these...

Rustenburg, South Africa
Reviewed 3 weeks ago

My wife and I enjoyed a wonderful overnight stay in Bloemfontein after a hard days travelling from Cape Town. Very comfortable and spacious room opening onto the pool area was highly appreciated. Due to tiredness we decided to eat at the hotel and enjoyed a casual and delicious supper.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Keith H
Mark R, General Manager at Southern Sun Bloemfontein, responded to this review

Dear Keith H Thank you for taking the time to complete our online Trip Advisor guest questionnaire and for the feedback given. I am delighted that you enjoyed your recent stay with us and got well rested before continuing home - I have communicated your feedback to the entire team as it will only serve to motivate us to try...

Welkom, South Africa
Reviewed 3 weeks ago

staff members not very helpfull went into a room looked like n play room but with in seconds one of the staff members looked like n cook said I must leef the room it is for the Lions not very friendly at all

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank deons57
Mark R, Manager at Southern Sun Bloemfontein, responded to this review

Dear deons57 Thank you for taking the time to complete our online Trip Advisor guest questionnaire and for the feedback given. I've noted your comments relating to your experience with the staff and would like to apologize for any inconvenience this may have caused you during your recent stay with us. I would like to assure you that this has...

Pretoria, South Africa
Reviewed 4 weeks ago

The service for things that I had requested to my room where never delivered which is a concern. Overall the room was neat and there where no issues. I like the hotel and its location, except that they need to look at how they respond to client request and queries.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank koenies
Mark R, Manager at Southern Sun Bloemfontein, responded to this review

Dear koenies Thank you for taking the time to complete our online Trip Advisor guest questionnaire and for the feedback given. I've noted your comments relating to your experience with the team and your requests that were not addressed and would like to apologize for any inconvenience this may have caused you during your recent stay with us. I would...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
This Southern Sun Hotel offers the same level of comfort and service excellence that you have come to expect from the group and is situated in the perfect location to enjoy all of Bloemfontein’s attractions. The Cape Dutch architecture is in-keeping with the town and offers a unique take on conventional hotels. Designed with relaxation and convenience in mind, the hotel offers a home away from home with the added benefit of excellent service. ... more   less 

Additional Information about Southern Sun Bloemfontein

Address: Cnr. Nelson Mandela and Melville Drive | Brandwag, Bloemfontein 9301, South Africa
Region: South Africa > Free State > Bloemfontein
Price Range: R1 759 - R5 026 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Bloemfontein 4*
Number of rooms: 147
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Bloemfontein staff and other travellers.
2 questions
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Questions? Get answers from Southern Sun Bloemfontein staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book online - huge savings”
 of 5 bubbles SusanE810, 22 Jan 2017 | Read review
“Pool facing rooms not far from reception. Otherwise it's quite a walk.”
 of 5 bubbles HafsaPretoria, 8 Jan 2017 | Read review
“Try to get a room close to reception”
 of 5 bubbles vernonc846, 5 Jan 2017 | Read review
“request a room close to the reception”
 of 5 bubbles SZavahir, 10 Aug 2016 | Read review
“Room 267 is a Suite ,really classy and eloquent.,nice and fancy and comfortable.”
 of 5 bubbles botfam, 15 Jul 2016 | Read review
5 of 5