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Protea Hotel Bloemfontein Willow Lake

Traveller (79)
Room & Suite (32)
Dining (11)
Ratings and reviews
  • Excellent33%
  • Very good38%
  • Average21%
  • Poor6%
  • Terrible2%
Travellers talk about
“open plan”(10 reviews)
“open shower”(5 reviews)
“glass enclosure”(3 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
4 Star Hotel
Protea Hotel Willow Lake provides a serene environment that blends in with nature and the surrounds. The hotel comprises of modern and luxurious rooms, including 2 paraplegic bedrooms; all of which are equipped with air conditioners, selective satellite television channels, tea & coffee...
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Location and contact
101 Henry Street, Bloemfontein 9301, South Africa
Hotel website
9,5 km to Bloemfontein Intl Airport
13 restaurants are within a 0,5 km radius
View nearby attractions and restaurants
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30 Jul31 Jul
1 room, 2 adults, 0 children
Standard Room
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Reviews (242)
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All reviewsopen planopen showerglass enclosurethe hotel staffbeautiful hotelhotel restaurantwestern caperooms are comfortablestayed for one nightlounge areabuffet dinnerbusiness tripexcellent stayattention to detailzooproteaanimals
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1 - 5 of 228 reviews
Reviewed 3 weeks ago

We've now overnighted twice and location, albeit a bit quirky (next to a rather tired Bloemfontein Zoo), is ideal for an N1 stopover en route to Johannesburg from Cape Town. There is ample secure parking and, in my opinion, by far the best reasonably priced...More

Thank David Graham S
Response from GMWillowLake, General Manager at Protea Hotel Bloemfontein Willow LakeResponded 2 weeks ago

Dear David Graham S, Thank you so much for taking the time to write your review on TripAdvisor, this is really much appreciated. It is always great to hear that our GUESTS enjoyed their stay with us, as that is our ultimate goal. I have...More

Reviewed 5 weeks ago

We really loved our short overnight stay at this beautiful hotel. The staff were exceptional from booking to checking in to departure. Special mention to Julia who was a star in accommodating my two little boys in the room with us. The hotel is neat,...More

Thank Steph S
Response from GMWillowLake, General Manager at Protea Hotel Bloemfontein Willow LakeResponded 4 weeks ago

Dear Steph S, What a lovely review from you on your stay at Protea Hotel by Marriott Willow Lake, thank you for taking the time to write the review. I have shared this with my TEAM in our morning meeting today, and we all applauded...More

Reviewed 27 May 2018 via mobile

We enjoyed an excellent night's rest in your very clean and neat rooms! Not a dirty piece of linen to be found on the beds. Even the little cushions used as decor was laundered. In most places those are left dirty. What a joy! The...More

Thank SuzvanLog
Response from GMWillowLake, General Manager at Protea Hotel Bloemfontein Willow LakeResponded 28 May 2018

Dear SuzvanLog, Thank you so much for your lovely review on TripAdvisor. I have shared your review with my TEAM, and we will definitely have a look at the shower wall. Once again, thank you and we hope to welcome you back in the near...More

Reviewed 22 May 2018

We have stayed at Protea Hotels previously so expected this hotel to meet their high standards, it was not. The only dinner option was the buffet. We ate early so expected food to still be fresh, it was not. Although there were items to be...More

Thank 148Mary
Response from GMWillowLake, General Manager at Protea Hotel Bloemfontein Willow LakeResponded 24 May 2018

Dear 148Mary, Thank you for taking the time to write your review on TripAdvisor. It is good for us to know when we are doing good, however more important to know when we are not doing well. Please accept my sincere apologies for not meeting...More

Reviewed 3 May 2018 via mobile

Neat hotel with a very efficient, friendly front of house. Rooms well appointed, clean and tasteful. This hotel is central and is highly recommended for business travel. Really not much to complain about.More

Thank 895murrayc
Response from GMWillowLake, General Manager at Protea Hotel Bloemfontein Willow LakeResponded 4 May 2018

Dear 895murrayc, I am delighted to read that you enjoyed your stay with us, that is why we are here, to serve our GUEST. Thank you so much for you lovely review, and we hope to welcome you back soon. May you have a lovely...More

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Top amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Outdoor pool
Price range
US$79 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Price range
US$79 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (79)
Room & Suite (32)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Rooms away from the reception area but overlooking the Zoo grounds"
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"I prefer rooms on the zoo side"
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"Ask for a room with a view over the Zoo"
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"Peaceful rooms overlooking the zoo or the hotel gardens"
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