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Protea Hotel Bloemfontein Willow Lake

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Traveller (79)
Room & Suite (32)
Dining (11)
Overview
  • Excellent33%
  • Very good38%
  • Average22%
  • Poor5%
  • Terrible2%
Travellers talk about
“open plan”(9 reviews)
“open shower”(5 reviews)
“glass enclosure”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
06 May07 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (236)
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Traveller rating
77
78
48
12
7
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77
78
48
12
7
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All reviewsopen planopen showerglass enclosurethe hotel staffhotel restaurantrooms are comfortablewestern capebeautiful hotellounge areastayed for one nightpleasant stayawesome staybusiness tripattention to detailzooproteaanimals
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1 - 5 of 222 reviews
Reviewed 1 week ago

Hospitality in the true sense of the word! Very impressed. Perfectly laid-out and comfortable room with everything you need. Friendly, helpful staff & very good quality food. Staff is very hands-on and thoroughly enjoyed running a tourism event there. Will highly recommend this hotel.More

Thank TravelPeopleSA
Response from GMWillowLake, General Manager at Protea Hotel Bloemfontein Willow LakeResponded 6 days ago

Dear TravelPeopleSA, Thank you for your lovely review on TripAdvisor, this is really much appreciated. It was a pleasure having your event at the Hotel, and we will be honored to host it again next year. Have a lovely week further. Thank you Blanché Walzl-Hagen...More

Reviewed 1 week ago via mobile

rooms are very nice staff are friendly location is pretty good felt safe . Staff were not prepared for the onslaught of Munster supporters , food in the hotel is pretty good , wildlife sanctuary at the rear, plenty of car parking spacesMore

Thank PuppypowerT
Response from GMWillowLake, General Manager at Protea Hotel Bloemfontein Willow LakeResponded 6 days ago

Dear PuppypowerT, Thank you for taking the time to write your review on TripAdvisor. It was indeed a pleasure for us to host the Munster supporters group, and yes with a few unexpected requests. I must agree with you the location of the Hotel is...More

Reviewed 3 weeks ago via mobile

Excellent stay. great modern hotel. Staff are very friendly and helpful highly Recommended. Check bookings.com got a great deal. Near malls and food is available near by as well as in the hotel. Highly recommendedMore

Thank Rakshen
Response from GMWillowLake, Manager at Protea Hotel Bloemfontein Willow LakeResponded 3 weeks ago

Dear Rakshen, It is always great to read that our GUEST’s enjoyed their stay with us, so thank you very much for posting your review. To meet and exceed our GUEST’s expectations is what we are here for, and by reading your review I can...More

Reviewed 1 February 2018 via mobile

This hotel is in a nice location overlooking the zoo. Central but not in the madness of town. However, the rooms are really quite small. Photos on the website are somewhat misleading; they are disappointingly small for a room costing R1500 a night. The open-plan...More

Thank sfuhere
Response from GMWillowLake, General Manager at Protea Hotel Bloemfontein Willow LakeResponded 5 February 2018

Dear Sfuhere, Thank you for taking the time to post your comments on TripAdvisor, really much appreciated. It is unfortunate to read that you didn’t quite enjoy the modern design of our rooms. This does not meet all our GUEST’s expectations though. With reference to...More

Reviewed 16 January 2018 via mobile

We stayed at this hotel as a stopover of our travels to the coast. We were welcomed by a very friendly porter and the reception staff was also very helpful. The room was compact, but clean with comfortable bedding. They made provision for our kids...More

Thank Karlasik
Response from GMWillowLake, General Manager at Protea Hotel Bloemfontein Willow LakeResponded 17 January 2018

Dear Karlasik, So wonderful to read your lovely review on TripAdvisor this morning, thank you for taking the time to write it. I am delighted that we met your expectations, and that my STAFF even the security took such good care of you and your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$80 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$80 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (79)
Room & Suite (32)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Rooms away from the reception area but overlooking the Zoo grounds"
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"I prefer rooms on the zoo side"
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"Ask for a room with a view over the Zoo"
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"Peaceful rooms overlooking the zoo or the hotel gardens"
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