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Mayfair Hotel

35 Errol Spring Avenue, Mthatha 5099 South Africa
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Traveller (29)
Dining (25)
Room & Suite (18)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#2 of 6 hotels in Mthatha
Location
Cleanliness
Service
Value
Ideally situated in the cosmopolitan district of Mthatha, Mayfair Hotel and Casino offers modern and luxurious accommodation, the ideal base for business and leisure travelers. The entertainment center boasts Mthatha’s only licensed casino as well as top-tier conferencing and restaurants, Shop, Play & Stay, all your needs in one destination. With the ever convenient BT Ngebs City right on our doorstep, guests can enjoy a host of retail shops, as well as dining and entertainment options. As a result of the central location, it is easier to commute to the airport. Guests can also enjoy free access to Motion Fitness Gym been meters away from the hotel centrally located and the largest facility of its type in the Mthatha area. The facilities within the rooms include all the expected modern amenities including air conditioning, minibar, flat screen HD TVs and Wi-Fi. The
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Sofa
Telephone
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Trendy
Modern
Languages Spoken
English

Location

35 Errol Spring Avenue, Mthatha 5099 South Africa
Mayfair Hotel
135Reviews0Q+A4Room tips
Traveller rating
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Zegna wrote a review Dec 2022
1 contribution
Drugs prostitutes bad linen smells dirty facilities unfriendly staff over priced gangs operates in the area. Not worth R100 stay away for your own good. The mangers simba and some other guy stole my money and I didn't get my full stay and they refused to refund it , that's bad form and typical for the hotel
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Date of stay: October 2022
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ntsiki Madonna Q wrote a review Jun 2022
6 contributions
My stay at the Mayfair hotel in Mthatha was such an awful experience. The staff was not so passionate nor were they aligned with the values of the industry. Thin walls- I barely slept as I could hear the TV in the room next door, called tirelessly to get the front desk to fix the situation, they failed. Placed an in dinning order, the lady on the phone was just plainly rude. Asked for a packed breakfast as I had to rush out to the airport early morning. I mentioned this upon check in, I called 30min before my departure to get breakfast ready. The guy came with a bacon breakfast after I had mentioned I don't eat pork- I had to leave without breakfast. I would never ever spend a night at this establishment and if you are reading this, I highly advise you take your money elsewhere. These people are literally running a circus! They absolutely have no idea on what they are doing!
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mokgatla wrote a review Apr 2022
Pretoria, South Africa2 contributions1 helpful vote
I found Mayfair to be located in a right area for someone like me who is always on the road. I visited the hotel for the first time in October 2021 with a colleague and i was back again in April 2022 with a family. The area feels safe, rooms are clean and the staff are friendly. I give it a 5/5.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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gianoseptember wrote a review Apr 2022
Port Elizabeth, South Africa1 contribution1 helpful vote
The visit to the hotel was great. The room was presentable, the service from staff was professional. The breakfast and dinner service can improve a bit but overall it was a good experience for the entire stay.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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864anthony wrote a review Apr 2022
Randburg, South Africa1 contribution
Great clean rooms and helpful staff made for a great overall experience. Thanks to Lex and great team for helping out with my stay extension (twice) and making sure everything was sorted and in order.
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Review collected in partnership with this hotel
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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fredwillemse wrote a review Mar 2022
Graaff-Reinet, South Africa1 contribution
I had no problem with anything about the facilities; I just the staff I feel can do better. It was my first stay, and I was literally just checked in. I had to ask where's the elevator, where do I find my room, what time is dinner, where do I find the restaurant/bar, etc
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Review collected in partnership with this hotel
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Traveler wrote a review Mar 2022
Centurion, South Africa2 contributions
I had been in the EC province for 3 weeks and two weeks I had spent then in EL. Honestly after my stay in EL I was not expecting much. I was booked into Mayfair hotel, I was very sceptical about staying there but honestly I was very impressed from day one, the rooms are clean, the staff there is so pleasant and always ready to assist. Because of health issues my food can be to demanding but honestly the chef's where very understanding and they really helped with giving what I needed, the housekeeping staff where also quick to respond. Honestly it's a pity there is no Mayfair in EL because I would choose to stay there anytime. Lex is really running a fabulous team from reception to the kitchen. Please keep up the good work.
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Date of stay: March 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joseph Mgobhozi, General Manager at Mayfair Hotel
Responded 17 Mar 2022
Good Day Ma'am It was a privilege meeting with you this morning! Firstly, please allow me to thank you for the review and the time taken to complete this, all positive and negative responses assist us in improving on our services and in that to allows us to communicate to our employees that we are achieving what we set out to do, that been delivering service to our esteemed guests. I take comfort in knowing that you found the hotel ideal for your business needs and I trust we will meet these needs in all future bookings. More to the above please allow me to thank you for the additional comments made, i take pride in my team and knowing we achieved what we set out to do. Thank you once again for the time taken, I will indeed share this with the entire Mayfair team. Kind Regards Lex Fordyce General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ThulaJM wrote a review Jan 2022
Cape Town Central, South Africa1 contribution
+1
This was one of the smoothest check ins - upon arrival everything was ready! The room was comfortable, with everything that we needed - it’s was extremely hot when we arrived, so the aircon was a godsend. The restaurant was suitable, although with a limited dinner menu - the portions where healthy. Room service was impeccable!
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joseph Mgobhozi, General Manager at Mayfair Hotel
Responded 17 Mar 2022
Dear Nokuthula Firstly, please allow me to thank you for the review and the time taken to complete this, all positive and negative responses assist us in improving on our services and in that to allows us to communicate to our employees that we are achieving what we set out to do, that been delivering service to our esteemed guests. I take comfort in knowing that you found the hotel ideal for your business needs and I trust we will meet these needs in all future bookings. More to the above please allow me to thank you for the additional comments made, i take pride in my team and knowing we achieved what we set out to do. Thank you once again for the time taken, I will indeed share this with the entire Mayfair team. Kind Regards Lex Fordyce General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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siphumeze2021 wrote a review Dec 2021
Pretoria, South Africa1 contribution
- Let the clients know about prices and special offers; - Develop a newsletter for clients and circulate it weekly; - Do special offers for families in some seasons such as long weekends and holidays; - Your staff must always keep up with emotional intelligence aspects; - Have different sets of rooms with varying rates; - Send birthday wishes and invitation for clients at very affordable and special rates and offers; - Occasions such as family days, children day, women's days etc must have special rates and offers.
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joseph Mgobhozi, General Manager at Mayfair Hotel
Responded 17 Mar 2022
Dear Siphumeze Firstly, please allow me to thank you for the review and the time taken to complete this, all positive and negative responses assist us in improving on our services and in that to allows us to communicate to our employees that we are achieving what we set out to do, that been delivering service to our esteemed guests. I take comfort in knowing that you found the hotel ideal for your business needs and I trust we will meet these needs in all future bookings. More to the above please allow me to thank you for the additional comments made, i take pride in my team and knowing we achieved what we set out to do. With the above said i will most definitely take your noted and recommendations into consideration and would further like to thank you for them. Thank you once again for the time taken, I will indeed share this with the entire Mayfair team. Kind Regards Lex Fordyce General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navin0512 wrote a review Oct 2021
1 contribution
Safe and neat accommodation in Umtata, rooms are neat and cosy, breakfast is great with a good spread of selection. Staff are very professional and presentable. Location is close to the main street but not to close to become rowdy and unsafe. Definitely recommend this place when travelling through Umtata.
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joseph Mgobhozi, General Manager at Mayfair Hotel
Responded 04 Nov 2021
Dear Navin Firstly, please allow me to thank you for the review and the time taken to complete this, all positive and negative responses assist us in improving on our services and in that to allows us to communicate to our employees that we are achieving what we set out to do, that been delivering service to our esteemed guests. I take comfort in knowing that you found the hotel ideal for your business needs and I trust we will meet these needs in all future bookings. More to the above please allow me to thank you for the additional comments made, i take pride in my team and knowing we achieved what we set out to do. Thank you once again for the time taken, I will indeed share this with the entire Mayfair team. Kind Regards Lex Fordyce General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 1,567 - R 1,796 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaEastern CapeMthatha
NUMBER OF ROOMS
92
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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MAYFAIR HOTEL - Reviews & Price Comparison (Mthatha, South Africa) - Tripadvisor

Frequently Asked Questions about Mayfair Hotel
Which popular attractions are close to Mayfair Hotel?
Nearby attractions include Nelson Mandela Museum (0.9 km), Mayfair Casino (0.7 km), and Dutch Reformed Church (1.2 km).
What are some of the property amenities at Mayfair Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mayfair Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mayfair Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mayfair Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Mayfair Hotel?
Conveniently located restaurants include John Dory's, Wimpy, and Wimpy.
Are there opportunities to exercise at Mayfair Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Mayfair Hotel have airport transportation?
Yes, Mayfair Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mayfair Hotel located near the city centre?
Yes, it is 1.0 km away from the centre of Mthatha.
Are any cleaning services offered at Mayfair Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mayfair Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.