Paxton Hotel

Carnarvon Place & Beach Road Humerail, Port Elizabeth 6001 South Africa
Traveller (148)
Standard bedroom
Room & Suite (10)
Dining (3)

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R 1 046
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.0
#6 of 39 hotels in Port Elizabeth
4.2 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.3 of 5 bubbles
Value
The Paxton Hotel is situated in Port Elizabeth, affectionately known as the 'Friendly City' of South Africa.The hotel overlooks the harbour offering magnificent views ofAlgoa Bay.This beachfront hotel offers luxury accommodation for the discerning traveller and has very proudly won the AA Travel Awards for the 'Best Commercial Hotel' in South Africa, for four consecutive years. The Hotel is conveniently situated close to the airport, restaurants, gym, The Boardwalk Casino and Entertainment Complex and many beautiful beaches.We offer special packages for families, younger generations and online specials as well as value for money deals on weekend getaways.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
4.0 of 5 stars
HOTEL STYLE
Harbour View
Business
Languages Spoken
English, Afrikaans
656Reviews2Q+A71Room tips
Traveller rating
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Detailed Reviews
Michelle C wrote a review Oct 2020
16 contributions
4.0 of 5 bubbles
Having booked online with a special request for a sea-facing room, I was a little taken aback when upon arrival, the receptionist said that nothing was marked. She was a little curt and despite arranging another room, gave the decided impression that I had put her out somewhat. Not a great way to start my leave.

The room was very nicely appointed and the bathroom with shower, was definitely adequate for a 3 night stay. The safe was large enough to accommodate a laptop and although there was no balcony, the windows opened outwards to reveal a lovely view of the harbour. Tea, coffee and complimentary bottles of water with a little chocolate welcomed us and the dining/bar area, very spacious and well designed.

The security gentlemen in front were very friendly and the subsequent receptionists, much more pleasant than the initial experience.

All in all, not a bad stay but one that could have been excellent had our first experience not clouded the 3 days we were there.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Werner Peterseil, Owner at Paxton Hotel
Responded 20 Oct 2020
Good Day A warm Paxton welcome to you as our guest and thank you so much for this review. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We are delighted to know that our staffs smiles and brilliant service has made such a impact on your stay with us. It warms our hearts that you had such a pleasant stay with us. We love celebrating special days with our special guests! Our aim is to make you feel as special as possible. We hope to see you at Paxton Hotel again soon! Kind Regards Paxton Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terry H wrote a review Mar 2020
Leicester, United Kingdom237 contributions168 helpful votes
5.0 of 5 bubbles
4 of us stayed here for 1 night before embarking on a 3 day safari in the Eastern Cape and had a very enjoyable evening and comfortable stay. The location close to the airport and a few hours from our safari was ideal for an overnight stay.
The reception staff were very friendly on our arrival and the rooms very well equipped and comfortable.
The restaurant/bar staff were also very friendly and the meals and drinks were great value.
There is a small pool at the hotel but big enough for the children to splash around in complete safety.
The view over the harbour/bay is delightful.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: A room overlooking the harbour would be best.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Werner Peterseil, Owner at Paxton Hotel
Responded 20 Oct 2020
Good Day A warm Paxton welcome to you as our guest and thank you so much for this review. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We are delighted to know that our staffs smiles and brilliant service has made such a impact on your stay with us. It warms our hearts that you had such an amazing holiday with us. We do have a fa nominal breakfast and We love celebrating special days with our special guests! Our aim is to make you feel as special as possible. We hope to see you at Paxton Hotel again soon! Kind Regards Paxton Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sheena D wrote a review Feb 2020
17 contributions25 helpful votes
5.0 of 5 bubbles
Thank you Paxton Hotel and especially Ira for saving us on a night where we hadn’t booked any accommodation! We arrived in Port Elizabeth late at night after a day of travelling along the Garden Route from Cape Town to Port Elizabeth; tired and keen for a good night’s sleep. We had gone along the whole strip of hotels nearby where each hotel could not accommodate us as it was during the cricket test match between England and South Africa in Port Elizabeth. We had spent hours going into each hotel hoping they’d have space and when we finally got to the Paxton Hotel (which was our last option before an undesirable Airport Hotel) we were told the same thing, that they were fully booked already. We spoke with Ira at the front desk and told her our situation, and she took us on board and make a number of calls around to find us room (even jokingly offering that we stay at her house before the Airport Hotel). Ira managed to get us two rooms for our family which were extremely comfortable, and thanks to her we were able to shower, eat and sleep well in the comfort of the Paxton Hotel. She felt like an angel helping us out, so thank you so much for saving our night, and going that extra mile Ira!
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RSAPE, Manager at Paxton Hotel
Responded 23 Feb 2020
Good Day Sheena D A warm Paxton welcome to you as our guest and thank you so much for this review. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We are delighted to know that Ira"s smiles and brilliant service has made such a impact on your stay with us. We are so happy that you managed to enjoy a goods night rest after that horrible day. Our aim is to make you feel as special as possible. We hope to see you at Paxton Hotel again soon! Kind Regards Paxton Hotel
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AsandaNkomo wrote a review Jan 2022
Cape Town, South Africa1 contribution
5.0 of 5 bubbles
The staff members were friendly and the breakfast was very nice. I left my Woolworths bag with items inside and a blanket. When I sent someone to collect the items everything was inside the Woolworths bag, I admire the honesty of the staff.
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Review collected in partnership with this hotel
Date of stay: January 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Werner Peterseil, Owner at Paxton Hotel
Responded 29 Jan 2022
Good Day AsandaNkomo Thank you so much for the kind words we really appreciate it as a team. We are so happy you were impressed by our services and the staff. We aim to always inform a guest when they leave belongings behind as we have a strict policy regarding this. Hope to welcome you back in the near future :)
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TravelingMonkey wrote a review Mar 2020
Dubai, United Arab Emirates289 contributions56 helpful votes
+1
4.0 of 5 bubbles
Quick and easy check in by friendly and attentive staff. The room was spacious and clean, however a bit on the worn side. Different country power outlets which is always nice. Internet speed is the fastest I have had so far in Port Elizabeth which is a big plus. Curtains allowed the room to stay pitch dark in the morning.
Breakfast with a wide range selection and decent quality.
Dinner in the restaurant provided me with a juicy and perfectly cooked steak. The starter salad was pretty bland.
All in all a good stay and I will be happy to come back.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RSAPE, Manager at Paxton Hotel
Responded 23 Mar 2020
Good Day A warm Paxton welcome to you as our guest and thank you so much for this review. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We are delighted to know that our staffs smiles and brilliant service has made such a impact on your stay with us. It warms our hearts that you had such an amazing holiday with us. We do have a fa nominal breakfast and We love celebrating special days with our special guests! Our aim is to make you feel as special as possible. We hope to see you at Paxton Hotel again soon! Kind Regards Paxton Hotel
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Happy traveler wrote a review Jul 2021
5 contributions2 helpful votes
5.0 of 5 bubbles
Clean, with superb views and helpful staff made this a memorable stay. The position is out of this world and the morning views over the sea are spectacular. Staff are always smiling and there is a great attention to detail.
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Date of stay: June 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Ask for a room with a view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Werner Peterseil, Owner at Paxton Hotel
Responded 05 Aug 2021
Good Day Sociala18 A warm Paxton welcome to you as our guest and thank you so much for this review. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We are delighted to know that our staffs smiles and brilliant service has made such a impact on your stay with us. It was lovely to have you with us. Our aim is to make you feel as special as possible. We hope to see you at Paxton Hotel again soon! Kind Regards Paxton Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charliesandlizziesnanna wrote a review Jan 2020
Daventry, United Kingdom15 contributions2 helpful votes
4.0 of 5 bubbles
The Paxton hotel catered for our large party of England cricket fans very well. The only glitch was the lift packing up just as we all arrived to go up to our rooms with our luggage. This was soon rectified though and the staff worked very hard to get us settled as quickly as possible.
The rooms are large and comfortable. Very clean.
The breakfasts are limited but adequate but the friendly atmosphere and staff in this hotel are it’s shining star.

Only minus is the location. Too far to bars and restaurants so needed us to alway hire a taxi to get to them.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RSAPE, Manager at Paxton Hotel
Responded 28 Jan 2020
Good Day A warm Paxton welcome to you as our guest and thank you so much for this review. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We are delighted to know that our staffs smiles and brilliant service has made such a impact on your stay with us. It was such a pleasure to have all of you. We love celebrating special days with our special guests! Our aim is to make you feel as special as possible. We hope to see you at Paxton Hotel again soon! Kind Regards Paxton Hotel
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jdavid725106 wrote a review Nov 2023
1 contribution
4.0 of 5 bubbles
Reservation staff were friendly.. room was comfortable and neat. Cleaning of the rooms was not great, only came to clean the room after they were asked at 13:30 (and we were out from 8:30) the pool area is wonderful, but after asking numerous staff, numerous times, no one could find the remote for the tv lol. After much deliberation, and time,the maintenance man came with multiple remotes.
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Review collected in partnership with this hotel
Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pacentia Smith, Revenue Management at Paxton Hotel
Responded 06 Dec 2023
Dear jdavid725106 Thank you so much for this lovely review and kind feedback, we elated to hear that you had such a lovely stay with us. We happy to know that all amenities and staff service was ticking all your preference boxes and that we were in a visible location for all your needs. Reviews such as this makes us so happy and we love hearing back from our guest on their amazing experience they had with us, we always pride ourselves on service excellence and we so chuffed that we delivered this upon your stay. Although it is disheratening to hear about our housekeeping department please rest assured that your comments have been taken to heart and escalated to the relevant departments. We hope to welcome you back for an even longer stay and once again thank you for the kind feedback. Yours in Hospitality The Paxton Team
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Tammys Travels wrote a review Jan 2020
Johannesburg, South Africa48 contributions6 helpful votes
5.0 of 5 bubbles
I really enjoyed my stay at the Paxton Hotel. It is close to shops and restaurants and has a beautiful African feel to it. I would like to send a special shout out to the amazing staff who went the extra mile just to make us feel at home. I highly recommend this hotel if you visiting PE.
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Date of stay: December 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RSAPE, Manager at Paxton Hotel
Responded 28 Jan 2020
Good Day A warm Paxton welcome to you as our guest and thank you so much for this review. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We are delighted to know that our staffs smiles and brilliant service has made such a impact on your stay with us. We love celebrating special days with our special guests! Our aim is to make you feel as special as possible. We hope to see you at Paxton Hotel again soon! Kind Regards Paxton Hotel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nnqolo wrote a review Nov 2022
Port Elizabeth, South Africa1 contribution
3.0 of 5 bubbles
Great customer service received, rooms carpets need more cleaning, as well as the brown bedding needs to be changed. Clean the chairs and dust the rooms properly. Great breakfast though, keep it up. Thank you
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Review collected in partnership with this hotel
Date of stay: October 2022
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Werner Peterseil, Owner at Paxton Hotel
Responded 04 Nov 2022
Dear nnqolo Thank you so much for this amazing review, we always love hearing back on what made our guest’s experience lovely and unique. Although we are a bit disheartened by the overall 60% rating we have received from you, we do appreciate every opportunity to make improvements for our guests and welcome constructive criticism. Firstly, I am sure you will be pleased to know that we have done regular upgrades in the hotel. In 2018 for example we have made a complete change or renovation of our dining room and lounge area and in 2021 we have replaced all the carpets in the rooms and renewed all the showers. But rest assured our Housekeeping supervisor and team has been informed of these issues you had while you stayed with us, and all of this has been rectified as we in the interim did a lot of deep cleaning of carpets and sofa’s recently. We always value our guest input in these matters, as this makes us aware of issues that can be pre-empted before we have other guest checking in to that room. We are very pleased to hear you are satisfied with our staff, Samantha and Sibahle especially, and we can assure you that we will keep improving on it. We loved that you enjoyed our breakfast especially, as we quite pride ourselves in having an extensive spread that caters for all palates. We hope we answered all your concerns with our explanations and we are very pleased to hear that you will be back again to visit us. We look forward to welcome you back soon. Kindest Regards The Paxton Team
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Answer from RSAPE
Greater Johannesburg, South Africa23 contributions
Good Day We still have accommodation. Please send me your email address and contact number then i can get your booking done for you as soon as possible. Many thanks Kind Regards Leonie Herd
Answer from RSAPE
Greater Johannesburg, South Africa23 contributions
Good Day Hovaan i need details from you to book a room for you. We do have rooms available
Happy traveler wrote a tip Jul 2021
5 contributions2 helpful votes
5.0 of 5 bubbles
"Ask for a room with a view"
Read full review
Terry H wrote a tip Mar 2020
Leicester, United Kingdom237 contributions168 helpful votes
5.0 of 5 bubbles
"A room overlooking the harbour would be best."
Read full review
andreR8384ES wrote a tip Dec 2019
Port Elizabeth, South Africa9 contributions
5.0 of 5 bubbles
"Rooms with a sea view are the best"
Read full review
157ria wrote a tip Sept 2019
Roodepoort, South Africa7 contributions3 helpful votes
4.0 of 5 bubbles
"Room facing the seaview"
Read full review
PRH wrote a tip Nov 2018
Dawlish, United Kingdom141 contributions53 helpful votes
4.0 of 5 bubbles
"South facing upper floors are probably quieter."
Read full review
Not the right property for you?
There are more places to choose from in the Port Elizabeth area.
PRICE RANGE
R 997 - R 1,131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
paxton hotel port elizabeth
LOCATION
South AfricaEastern CapePort Elizabeth
NUMBER OF ROOMS
79
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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PAXTON HOTEL - Now R 1 019 (Was R̶ ̶1̶ ̶1̶3̶2̶) - UPDATED 2024 Reviews & Price Comparison (Port Elizabeth, South Africa) - Tripadvisor

Frequently Asked Questions about Paxton Hotel
Which popular attractions are close to Paxton Hotel?
Nearby attractions include South End Museum (0.1 km), Valley Crag indoor climbing centre (0.9 km), and No 7 Castle Hill Museum (1.1 km).
What are some of the property amenities at Paxton Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Paxton Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Paxton Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Paxton Hotel?
Conveniently located restaurants include Remo's Italian, Bridge Street Micro Brewery, and This Is Eat.
Are there opportunities to exercise at Paxton Hotel?
Yes, guests have access to a pool during their stay.
Does Paxton Hotel have airport transportation?
Yes, Paxton Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Paxton Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Paxton Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Paxton Hotel?
The staff speaks multiple languages, including English and Afrikaans.
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