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Plett Quarter Hotel

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Traveller (28)
Dining (12)
Pool & Beach (11)

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About

#13 of 13 hotels in Plettenberg Bay
Location
Cleanliness
Service
Value
Nestled along the enchanting Garden Route, Plett Quarter Hotel is perfectly positioned on the lively Main Street of Plettenberg Bay. With 54 charming rooms to choose from, including 35 luxurious suites and 19 elegantly appointed rooms, Plett Quarter Hotel is the ideal destination for a memorable family holiday, a romantic getaway, a productive corporate stay, or a company breakaway. Conveniently located in amidst the vibrant restaurants, lively bars, cafes, boutiques and shops of Plett, our hotel offers an immersive experience that combines comfort, convenience, and adventure. Adding to the allure of our location, Plettenberg Bay has recently been recognised as a prestigious Whale Heritage Site, renowned for its exceptional whale-watching opportunities. Whether you choose to unwind in our inviting rooftop pool, relax in the cosy lounge area, or sip refreshing cocktails at our stylish bar, you'll be treated to breathtaking panoramic views of the surrounding area and can witness the mesmerising sight of whales gracefully swimming in the nearby bay, elevating your stay to an extraordinary encounter with nature's wonders. Our attentive 24-hour reception and check-in service ensure that your every need is taken care of. All of our rooms feature private en-suite bathrooms, ensuring your utmost privacy and comfort. And to make your stay even more enjoyable, daily housekeeping service is included in the rates, so you can focus on creating lasting memories without any worries.
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Property amenities
Paid private parking on-site
Free internet
Pool
Free breakfast
Beach
Rooftop terrace
24-hour security
24-hour front desk
Secured parking
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Poolside bar
Rooftop bar
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Minibar
Flatscreen TV
Complimentary toiletries
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Laptop safe
Electric kettle
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
Languages Spoken
English, Afrikaans, Xhosa, Zulu
13Reviews0Q+A4Room tips
Traveller rating
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Discover642996 wrote a review Today
1 contribution
The experience I have had trying to get a refund from this property for over 4 months now is absolutely shocking. They have owed me over £1,300.00 for nearly 4 months now, all I get are promises it will be refunded and nothing happens. I have spent so much on phone calls to South Africa and booking.com chasing up my money, its a joke.. Please do not use booking.com or this hotel if you might have to cancel as you will struggle to get your money back or a refund. Avoid at all costs both using booking.com and this hotel, if you might for any reason have to cancel and adhere to the cancellation policy, like I did, as you will wait forever and probably never see your money again. I am so frustrated trying to get answers it is so unacceptable. I have tried everything to get a refund but to date all i get is promises and passed from one person to another. I have provided so much evidence to substantiate the claim which has been received, verified and accepted that I am entitled to a refund, but still nothing happens. Unbelievable.
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Date of stay: December 2023
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Pete wrote a review 18 Feb
Manchester, United Kingdom4 contributions1 helpful vote
This is a new hotel and an ideal place if you are visiting plett. We stayed in a Suite with a partial sea view which was great size with plenty of room. Breakfast was great in the hotel with very good staff who are very attentive. Sky bar was open for drinks from 2pm, there are sun beds and tables where you can enjoy the awesome view. Overall, this is a very clean/modern hotel and we had a very enjoyable stay.
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Date of stay: February 2024Trip type: Travelled with friends
Room Tip: I recommended that you book a suite, we were on the lower ground floor which had a partial sea view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lion Roars, Marketing at Plett Quarter Hotel
Responded 6 days ago
Dear Jona. Thank you for choosing to stay with us and for taking the time to share your experience! We're delighted to hear that you had a wonderful stay in Plettenberg Bay. It's fantastic to know that you found your suite spacious and comfortable and that you appreciated the partial sea views from your private terrace. Creating a welcoming and relaxing environment is a priority and it's heartening to know that we succeeded in this. We're thrilled to know that our breakfast offerings met and exceeded your expectations and that our friendly staff made your experience even better. Our sky bar is indeed a popular spot for guests to relax and take in the awesome view, and we're glad you had the chance to enjoy it during your stay. Thank you once again for your kind words, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know. Warm regards, Plett Quarter Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ElHa-BN wrote a review 07 Feb
Bonn, Germany43 contributions6 helpful votes
If you take the "Luxury Suite" (!) with sea view (!!) you have a great place to enjoy both: a nice and quiet place to relax, and also to enjoy the lively centre of Plett, for example by taking a rich and tasty breakfast in the restaurant. Rarely have you met so many friendly people as in this hotel, who will take care of your needs all day long. Reception, restaurant, room service, rooftop bar (cool barman!) all made you feel welcome as a guest. Private parking available, all shops and other restaurants right next to the hotel (feel the Plett atmosphere), short distance to the beaches. We really enjoyed it!
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Take the „Luxury Suite“ and the „sea view“. The „Deluxe Room“ might be a bit dark with inner...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lion Roars, Marketing at Plett Quarter Hotel
Responded 2 weeks ago
Dear Valued Guest. Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your stay in one of our Luxury Suites with a sea view and that you found it to be a perfect balance between relaxation and the vibrant atmosphere of Plett's lively centre. It's fantastic to know that our friendly team members left such a positive impression on you. Providing exceptional service and ensuring our guests feel welcome is at the heart of what we do, and we're delighted that you felt well taken care of throughout your stay. We're glad to hear that you appreciated the convenience of our private secure parking and the proximity of our hotel to shops, restaurants, and beaches, allowing you to fully immerse yourself in the Plett atmosphere. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience! Best regards, Plett Quarter Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Veronique D wrote a review Jan 2024
Paris, France25 contributions20 helpful votes
Nous avons seulement diné dans cet hôtel. l'accueil était parfait, notre serveur adorable. les plats sont de qualité, et nous sommes repartis très contents, car étions entré par hasard dans ce lieu . Le rapport qualité prix est parfait Je le recommande vivement.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lion Roars, Marketing at Plett Quarter Hotel
Responded 3 weeks ago
Hi there. Thank you for taking the time to share your dining experience with us! We're delighted to hear that you enjoyed a quality dinner at our in-house restaurant, The Sanctuary. It's wonderful to know that our team was able to make you feel welcome and that they provided you with exceptional service. We're thrilled that the quality of your meals met your expectations, and we appreciate your kind words and recommendation. We can't wait to welcome you back for another delightful dining experience. Warm regards, Plett Quarter Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Exactlyhowitwas wrote a review Jan 2024
England215 contributions227 helpful votes
I am desperately struggling to understand the high number of poor reviews. Our experience was the exact opposite. Very helpful staff and especially at check in. We had a very comfortable large 37 square metre suite looking out to sea. Super size bed with luxury bedding. Small but very well equipped en-suite. Decent shower. Large TV with enough channels to suite everybody. Very efficient air conditioning. Underground free parking. Breakfast and dinner were of a very good standard. Rooftop heated pool and sunbathing are with the most amazing views. Located in the centre of Plettenberg. Highly recommended !!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Pay a bit extra and opt for a suite.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lion Roars, Marketing at Plett Quarter Hotel
Responded 23 Jan 2024
Hi there. Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay at Plett Quarter Hotel in Plettenberg. We're pleased to hear that you had a comfortable stay and enjoyed the breathtaking ocean views from your spacious luxury suite. It's great to know that you appreciated the amenities provided in your room, and your feedback is much appreciated. We're overjoyed to know that our staff provided you with friendly and attentive service. Our team takes great pride in providing guests with exceptional service and we're glad to know that they left a positive impression on you. We're delighted to hear you found the meals at our in-house restaurant, The Sanctuary, of a high standard and enjoyed the rooftop heated pool with its stunning panoramic views. Your recommendation truly warms our hearts, and we look forward to the opportunity to welcome you back for another memorable stay. Safe travels! Warm regards, Plett Quarter Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cmatte911157 wrote a review Jan 2024
1 contribution
Our room was dirty, we ask for an upgrade because the standard room is without window, I mean the window is faced inwards into the hotel corridor. It was impossible sleeping due to the music of the pub and for the fire alarm going off twice in the middle of the night. We planned to stayed 2 night but due the noise and for lack of cleaness we spent just one night. the manager of the hotel told us he was available to refund us for one night, but he never did it. The rooms cost like a four star hotel when in reality it is a one star hotel.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lion Roars, Marketing at Plett Quarter Hotel
Responded 3 weeks ago
Dear Valued Guest, Thank you for sharing your experience with us. We sincerely apologise for the challenges you faced during your stay, and we appreciate your candid feedback while we found our feet as a brand new hotel opening up in the heart of Plett's busiest season. We understand the impact of noise disturbances due to the pop-up club situated nearby, and we want to assure you that it has since closed indefinitely. Moving forward, noise should no longer be a concern for our guests. Regarding the cleanliness issues and disturbances in your room, we are actively addressing these matters with our housekeeping and maintenance teams to ensure our rooms meet the highest standards of cleanliness. Our standard (economy) rooms do not have windows, but instead open out into the inner courtyard / atrium of the hotel with a small and private outdoor patio. We are sorry that this design layout was not to your liking. If we have the privilege of welcoming you back again, I would love to have you stay in our luxury suites, or 2 or 3 bedroom apartments which offer lots of natural light and plenty more space. We apologise for any inconvenience caused by the faulty fire alarm. It was fixed immediately the next morning and we haven't experienced any issues since. Your comfort is our priority, and we took immediate steps to rectify the issues. We genuinely appreciate your feedback and hope you will consider giving us another chance. If you decide to return, we are committed to providing a vastly improved and more comfortable experience. Kind regards, Victor General Manager Plett Quarter Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gabi B wrote a review Jan 2024
3 contributions
+1
This is a lovely fresh and modern new hotel. Situated in town it has amazing access to all the lively restaurants yet an outstanding pool deck that overlooks Lookout and Central beaches. We had a luxury suite- and would highly recommend this as it was nice and quiet.Avoid the back rooms as they can be noisy if the clubs down the street are open. The staff at the hotel were absolutely wonderful and did whatever they could to accommodate us. We loved our daily breakfast which had a wonderful selection. If you go just enjoy the amazing pool deck.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lion Roars, Marketing at Plett Quarter Hotel
Responded 15 Jan 2024
Hi there. Thank you for taking the time to share your recent experience at Plett Quarter Hotel. It warms our hearts to learn that you found our atmosphere perfect for a relaxing stay. We're delighted to hear that you enjoyed staying in our luxury suite, and your recommendation for a quiet and comfortable experience is greatly appreciated. We're thrilled to hear that the majestic views from our rooftop pool deck became a highlight of your stay. Our team is truly dedicated to ensuring our guests feel welcome, and it's heartening to know that their efforts made your stay even more memorable. We look forward to the pleasure of welcoming you back for another personalised and enjoyable experience. Warm regards, Plett Quarter Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Philip K wrote a review Jan 2024
Johannesburg, South Africa26 contributions
Position of the hotel is the centre of the village’s buzz. Top deck pool has views forever. Under ground parking direct to room via access controlled lift. Turndown service is spot on with my favourite good night dark chocolates. We will definitely be back. Our daughter and family stayed too in nearby rooms, making for the cherry on top.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lion Roars, Marketing at Plett Quarter Hotel
Responded 15 Jan 2024
Hi Philip. Thank you for taking the time to share your exceptional experience with us. We are thrilled to hear that you enjoyed your stay with us and found our location on Main Street to your liking. It warms our hearts to know that our staff made your stay even more memorable, and we appreciate your kind words about our buffet breakfast offerings. It's wonderful to know that our turndown service, complete with your favourite dark chocolates, added to the overall enjoyment of your stay. We look forward to welcoming you back and creating more cherished memories for you and your family. Kind regards, Plett Quarter Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christian wrote a review Jan 2024
Winterthur, Switzerland80 contributions16 helpful votes
Please avoid going to Plett Quarter. Overpriced tiny rooms and poor managenent. The rooms advertised with 27m2 are not more than 17m2, but management insisted on its view. Nothing they would do to make us feel a bit more happy. So we stayed in the cupboard for $200 a night, and yet had to pay additionally for the breakfast cappuchino. Rooms are ok but the place is noisy and doors slam very loud when your neighbours come home. Very poor for new hotel.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lion Roars, Marketing at Plett Quarter Hotel
Responded 3 weeks ago
Dear Christian, Thank you for taking the time to share your feedback with us. We sincerely apologise for the disappointment you experienced during your stay at Plett Quarter Hotel. Your insights are invaluable as we continually strive to improve our services. I'm happy to advise that thanks to feedback like yours, we have reviewed our costings for 'speciality coffees' at breakfast and these will no longer be an additional cost, but something that is included in your breakfast rate. We regret any confusion regarding room size discrepancy. The room you stayed in, including the balcony, is 27m2 however the footprint of the room itself is smaller. We understand the importance of accurate information and thanks to your valuable feedback, we have removed the size of the balcony from the overall room size in out listings. Our commitment is to provide transparent and reliable information to our guests and to remove any confusion. We also apologise for the noise disturbances and the inconvenience caused by slamming doors. We are actively addressing these issues to ensure a more peaceful environment for our guests. The pop-up nightclub nearby has closed indefinitely and will no longer be prove to be a noise issue to guests. We appreciate your patience while we work through the teething issues of opening a brand new hotel in busy summer season in Plett. On your next stay, we'd love for you to try out our luxury suites or 2 or 3 bedroom apartments which are far more spacious and may be more to your liking than our entry-level standard room. I am confident that you will be pleasantly surprised by a much improved product on your next stay, and all recent guest feedback has been very positive. Until then, take care. Kind regards, Victor General Manager Plett Quarter Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kmckay964445 wrote a review Jan 2024
Cape Town, South Africa1 contribution
The experience we had was awesome. The staff are well trained and has much respect for their guests. We enjoyed the stay. The staff met all our needs at all times. Thank you to your staff. They made our stay extremely pleasant. On your menu; starters you can look at a better variety. The main menu also a bigger and better selection would be great. Good food overall.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lion Roars, Marketing at Plett Quarter Hotel
Responded 04 Jan 2024
Hi there. Thank you for sharing your fantastic experience at Plett Quarter Hotel. We're thrilled to hear that our well-trained staff contributed to a pleasant stay, and we appreciate your kind words. Your feedback regarding the menu is valuable to us, and we'll certainly consider expanding the variety of starters and enhancing the selection on the main menu to provide an even better dining experience. We look forward to welcoming you back in the future and hope to continue exceeding your expectations. Warm regards, Plett Quarter Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 3,843 - R 4,477 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaWestern CapePlettenberg Bay
NUMBER OF ROOMS
54
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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PLETT QUARTER HOTEL - Reviews & Price Comparison (Plettenberg Bay, South Africa) - Tripadvisor

Frequently Asked Questions about Plett Quarter Hotel
What are some of the property amenities at Plett Quarter Hotel?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and a pool.
Which room amenities are available at Plett Quarter Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Plett Quarter Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Plett Quarter Hotel?
Yes, paid private parking on-site, secured parking, and street parking are available to guests.
Are there opportunities to exercise at Plett Quarter Hotel?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Plett Quarter Hotel?
The staff speaks multiple languages, including English, Afrikaans, Zulu, and Xhosa.