Southern Sun Hemingways
Cnr Western Avenue and Two Rivers Drive Vincent, East London 5200 South Africa
Lowest prices for your stay
US$150
Free cancellation until 22/06/29
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Dining (8)
Room & Suite (6)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 20/08/17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/08/17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 19 in East London
Location
Cleanliness
Service
Value
East London is one of South Africa’s best kept secrets with a multitude of attractions but still maintaining that small town feel. The Hemingways Hotel is situated adjacent to the Hemingways Casino and Hemingways mall. It affords easy access to all the major highways, national roads and the airport. Inspired by Ernest Hemingway, this sub-tropical styled hotel offers a unique island lifestyle break, right in the heart of South Africa.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Bowling offsite
Babysitting
Wifi
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Canoeing offsite
Squash offsite
Tennis court offsite
Children Activities (Kid / Family Friendly)
Kids pool
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Minibar
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, Afrikaans, Xhosa
Location
Full view
Contact
Cnr Western Avenue and Two Rivers Drive Vincent, East London 5200 South Africa
Getting there
Car HireSee car hire from US$41/day
462Reviews3Q+A30Room tips
Reviews
Traveller rating
- 283
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- 37
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- 8
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+1
Professional and superb facilities and service from check in to restaurant staff. The room and bathroom was clean, fresh linen and importantly the inside of the kettle had no residue in it. Staff were smiling and the chef made me a special dessert.
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Date of stay: February 2022Trip type: Travelled
Helpful
Response from Ian Mackay, General Manager at Southern Sun Hemingways
Responded 06 Feb 2022
Thank you for taking the time to review your recent stay and for your kind words. We are thrilled that you enjoyed your stay with us. We look forward to welcoming you back to Southern Sun Hemingways in the near future. Warm Regards Ian Mackay General Manager
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We had preferred to stay closer to the beachfront, but places were fully booked. Hemigways location is ok for a short stay over. For a longer stay, we would prefer another location. Rooms are clean with average equipment. Same applies to service. Generally friendly, but nothing above average.
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Date of stay: December 2021
Value
Rooms
Service
Helpful
Response from Ian Mackay, General Manager at Southern Sun Hemingways
Responded 17 Jan 2022
Thank you for taking the time to review your recent stay. We are not located on beach but offer many other amenities with our location access to mall, casino and movies, we happy to hear you had good stay with us. We look forward to welcoming you back to Southern Sun Hemingways in the near future. Warm Regards Ian Mackay General Manager
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The Presidential suite was very unimpressive.. meagre amenitites , wen one showers the door doesnt seal so the entire bathroom floor has water running. Really bad room servce - over an hour for the food , dessert was served 15mins BEFORE the main course. Some really courteous staff members in the breakfast room.
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Date of stay: December 2021Trip type: Travelled
Helpful
Response from Ian Mackay, General Manager at Southern Sun Hemingways
Responded 28 Dec 2021
Thank you for taking the time to complete a review and appreciate you bringing to our attention your concerns with a few points that you experienced during your stay at Southern Sun Hemingways. Please accept my sincere apology and I will be addressing all the points that you raised and assure you that this is not our usual standard. We appreciate you bringing these comments to our attention, as we need to see the service from our guest point of view, as we strive to meet our guest’s expectations. Thank you for deciding to stay with us and we hope to see you in the near future. Warm Regards Ian Mackay General Manager
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We are a group of 8 Government Officials, on business in East London staying at Southern Sun Hemingways Hotel for four nights. Our booking arrangement includes dinner, bed and breakfast. Due to our tight schedule, on the third night we all decided to book room service for dinner whilst rushing back to the hotel. some of our colleagues arrived at 8pm only to be told there is no food. I literally called the hotel on 043-707 8000 and the reception kept on transferring me to the room service department. For 13 minutes I was on hold whilst driving to the hotel until I arrived at the reception. On my arrival I met my other colleagues being attended to by an Indian middle aged man who told them the kitchen is closed and there is no more food. Whilst the call was still active, i showed him the screenshot taken after 12mins of waiting to be transferred. To my surprise, I found a disgusting attitude and response from Clinton who claimed the above number did not belong to him. Explaining to him that the number indeed is not his but the hotel, he kept on refusing until we all decided to go out looking for places to eat. For such a hotel and kind of business we give them, people like Clinton who clearly has no concerns of customer services satisfaction has now ruined the image of this hotel. He left us hanging and called for security claiming that I was threatening him when I told him I will write this review. This is just the beginning, I still have to flood the social media for this attitude that stinks.…
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Date of stay: August 2021Trip type: Travelled
Value
Service
Room Tip: "Rooms on the south side are quieter"
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Helpful
Response from Ian Mackay, General Manager at Southern Sun Hemingways
Responded 20 Sep 2021
Thank you for taking the time to review your stay and appreciate you bringing to our attention your concerns with a few points that you experienced during your stay at Southern Sun Hemingways. With regards to meal times unfortunately the curfew times did seriously effect our operation. In July and August to allow to meet the Gazetted times our last orders were taken a 19h00 at level 4 and 20h00 at level 3 to allow our staff to get home prior to Curfew starting. Please accept my sincere apology and I will be addressing all the points that you raised, this is should have been handled better and assure it not our usual standard. We appreciate you bringing these comments to our attention, as we need to see the service from our guest point of view, as we strive to meet our guest’s expectations. Thank you for deciding to stay with us and we hope to see you in the near future. Warm Regards Ian Mackay
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I'm here on a 2 week work trip so 12 nights on total! Not my 1st time in BCM (EL) but my 1st in Southern Sun and what a sad experience!. My room (yes single standard is about 3x3,5m) the shower!!! OMG luckily I'm a small framed person and I can mange to turn in the shower outshout having top open the shower door...my other larger male work colleagues are having a tough time! The we inculcated DBB with the rate- no one informed us that the dining room was not opened yet...so food from cafe felix in the mall! Mostly a fast food joint (my 1st night after check in- raw half chicken arrived as room service) and a simple breakfast takes about 45 minutes to reach your table with about 1- 3 diners in the room. I got charged R180 (to my room ) for a takeaway coffee since I couldn't wait for a breakfast any longer than the 40 minutes I already waited! my 11 night today- linen changed x1 only because I asked last Thursday (day 5) when will my linen be changed. BTW no extra toilet rolls...you are lucky if you actual receive a full roll (no replacement if you finish a roll during the night?…
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Date of stay: October 2020Trip type: Travelled
Cleanliness
Service
Sleep Quality
Helpful
Response from Ian Mackay, General Manager at Southern Sun Hemingways
Responded 25 Oct 2020
Thank you for taking the time to speak with me, we appreciate you bringing to our attention your concerns with a few points that you experienced during your stay at Southern Sun Hemingways. Again as mentioned please accept my sincere apology and have addressed all the points that you raised and assure you that this is not our usual standard. We appreciate you bringing these comments to our attention, as we need to see the service from our guest point of view, as we strive to meet our guest’s expectations. Thank you for deciding to stay with us and we hope to see you in the near future. Warm Regards Ian Mackay General Manager
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We returned to the Hotel in March and were truly spoilt by the team at Hemingways. Our suite was amazing . Thank you to management for this incredible upgrade, so very appreciated. We had the most wonderful stay. Thank you to all involved. We hope you are all keeping well and look forward to our return trip/stay.
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Date of stay: March 2020
Rooms
Location
Service
Helpful
Response from Ian Mackay, General Manager at Southern Sun Hemingways
Responded 09 Jun 2020
Thank you for taking the time to review your recent stay and for your kind words. We are thrilled that you enjoyed your stay with us. We look forward to welcoming you back to Southern Sun Hemingways in the near future. Warm Regards Ian Mackay General Manager
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Kindly remove Carpet , it is not easy to sleep because of stuffiness. The dinning area is too congested . There is no Bar literally. Generally the Hotel is fine and well located next to the mall. Thank you.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: March 2020Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Ian Mackay, General Manager at Southern Sun Hemingways
Responded 25 Mar 2020
Thank you for taking the time to send us your comments and suggestions. It is great hear that you enjoyed your stay with us. We appreciate you bringing these comments to our attention, as we need to see the service from our guest point of view, as we strive to meet our guest’s expectations. We will take your suggestions into consideration for any future plans or refurbishments We look forward to welcoming you back to Southern Sun Hemingways in the future. Warm Regards Ian Mackay General Manager
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The service was very good I received value for money. I enjoyed my stay in your hotel. The service I received from your staff was of a high quality they know how to cheer guest up. I would love to stay in your hotel again
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: March 2020Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Ian Mackay, General Manager at Southern Sun Hemingways
Responded 25 Mar 2020
Thank you for taking the time to review your recent stay and for your kind words. We are thrilled that you enjoyed your stay with us. We look forward to welcoming you back to Southern Sun Hemingways in the near future. Warm Regards Ian Mackay General Manager
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A lovely hotel with plenty of space. Rooms were a good size. Pool area and garden s were lovely so you can just relax. Dont eat there as the shopping mall is right next door where there far better restaurants.
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Date of stay: February 2020
Value
Cleanliness
Service
1 Helpful vote
Helpful
Response from Ian Mackay, General Manager at Southern Sun Hemingways
Responded 28 Feb 2020
Thank you for taking the time to review your recent stay and for your kind words. We are thrilled that you enjoyed your stay with us. We look forward to welcoming you back to Southern Sun Hemingways in the near future. Warm Regards Ian Mackay General Manager
Read more
well looked after establishment, easily accessibly from the N2 Highway, visibility as well. however, we only had a little of bad experience on our arrival, at the reception. Person attended us, I would wasn't good enough for the job that he was doing. it started by having problems with using their speed point, up until another lady intervene. besides, the hotel is good, convenient, visible from the N2 highway, clean establishment. breakfast was superb, the staff at dining area were exceptional.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Ian M, General Manager at Southern Sun Hemingways
Responded 18 Feb 2020
Thank you for taking the time to send us your comments and suggestions. It is great hear that you enjoyed your stay with us. We appreciate you bringing these comments to our attention, as we need to see the service from our guest point of view, as we strive to meet our guest’s expectations, and will definitely address your concerns raised. We look forward to welcoming you back to Southern Sun Hemingways in the future. Warm Regards Ian Mackay General Manager
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PRICE RANGE
US$126 - US$147 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hemingways Hotel - East London
LOCATION
South AfricaEastern CapeEast London
NUMBER OF ROOMS
108
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Claim Your Listing Frequently Asked Questions about Southern Sun Hemingways
Which popular attractions are close to Southern Sun Hemingways?
Nearby attractions include Hemingways Mall (0.2 km), Marlene Neumann Center for Photography and Light (0.4 km), and Electric Avenue (0.6 km).
What are some of the property amenities at Southern Sun Hemingways?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Southern Sun Hemingways?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Southern Sun Hemingways?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Southern Sun Hemingways?
Yes, free parking is available to guests.
What are some restaurants close to Southern Sun Hemingways?
Conveniently located restaurants include 2 Brothers Pizza, Panarottis Hemingways Mall, and Wimpy.
Are there opportunities to exercise at Southern Sun Hemingways?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Southern Sun Hemingways have an airport shuttle?
Yes, Southern Sun Hemingways offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Southern Sun Hemingways have airport transportation?
Yes, Southern Sun Hemingways offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Southern Sun Hemingways?
Yes, dry cleaning and laundry service are offered to guests.
Does Southern Sun Hemingways offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.