Garden Court East London
Cnr. John Bailie & Moore Streets Quigney, East London 5201 South Africa
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About
#12 of 186 hotels in East London
Location
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Service
Value
Set in the heart of the Eastern Cape, East London is often considered the southern gateway to the Wild Coast. The Garden Court Hotel has an exceptional location overlooking the ocean and is ideal for travellers wanting to rest for a night or those wishing to stay a while, offering exceptional service and impressive facilities. This hotel provides an affordable vacation with its family-friendly beaches and the Garden Court hotel is the perfect base.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Airport transportation
Business Centre with Internet Access
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Location
45Car recommended
Grade: 45 out of 100
13Restaurantswithin 1 km
1Attractionwithin 1 km
Cnr. John Bailie & Moore Streets Quigney, East London 5201 South Africa
Getting there
Car HireSee car hire from R 759/day
688Reviews2Q+A43Room tips
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We were in East London to attend a conference and booked at Garden Court. While the rooms, food in themselves are as we know from this hotel chain, there was an added but very unpleasant hotel amenity: prostitutes. They were allowed everywhere by the hotel management. They knocked on incessantly on doors i.e. not just their clientt's rooms, shouted in the corridors calling each other and even had fights and shouting matches. Despite calling reception to resolve this issue every night into the early hours, it didn't help. The prostitutes even came for breakfast in their almost Non-existent attire. Safe to say, stay here at own risk. Don't be fooled by the brand name.
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Date of stay: November 2023Trip type: Travelled on business
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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It was quite nice, like the rooms perfect for a business trip. The location was perfect and close to where i was doing business. The staff was very helpful, didnt eatthe food there as i was on a rush and got takeaways.
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Date of stay: October 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: ihighly recommend the location and the hotel for people travelling for business.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I traveled to East London for work and was advised to stay at the Garden Court. After our experience, I don't think our organization will be using it in the future. My first impressions were positive enough. The location is great as the hotel is right on the waterfront and a quick walk to a number of shops, restaurants, and attractions. The hotel staff were very kind and attentive and they were able to provide me with a room well before the official check in time which I greatly appreciated. I would advise against taking a ground floor room. I noticed that the locking mechanism on the sliding glass door was not functioning at all. The hotel had installed another locking device on the door but it did not seem very sturdy and I was uncomfortable staying there, especially since I was traveling alone. The hotel did switch me to another room on a higher floor so I didn't have to worry about the fact that the sliding door didn't lock properly. The hotel does not use AC in the hallways so walking to the rooms feels like walking through a sauna. The AC in my room was working well enough but I learned from other colleagues who were staying there that they were having trouble. There is a small gym at the hotel that seemed nice enough and a lovely pool that I did not have time to try. The breakfast buffet in the morning was fine but the water dispenser seemed as if it hadn't been cleaned in awhile as there were things floating in my glass after I filled it. While the staff do their best to please customers, the hotel is in need of an update. Until then, I wouldn't recommend it.…
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Date of stay: January 2023Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
Room Tip: Avoid the ground floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Deidre Strydom, General Manager at Garden Court East London
Responded 16 Feb 2023
Dear Valued Guest Thank you for the positive as well as constructive feedback on your most recent stay with us. I would like to make contact with you if at all possible please. Many thanks Deidre
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On arrival at hotel, waited over an hour for a room to be allocated. Was told rooms being cleaned. On arrival in room was met with extremely disgusting situation. Dirty toilet, hair in bathroom, poorly vacuumed carpets, smelly room, dead insects in room. I will suggest you avoid this hotel. Staff actually also no not care of this poor service. First bad experience with this hotel group. I am so disappointed
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Deidre Strydom, General Manager at Garden Court East London
Responded 05 Dec 2022
Dear Cindy Thank you for the constructive feedback on your most recent stay with us. I did try to make contact as I would like to discuss your stay with us. Kind regards Deidre
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
always feel comfortable sleeping there, my stay was superb. I would like to recommend two ladies working Garden Court East London mamely: Shereen Bengeza and Nomaphelo you ladies you also made stay fantastic. Keep up the good work team of GC EL
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: March 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Deidre Strydom, General Manager at Garden Court East London
Responded 11 Jan 2021
Dear Valued Guest Thank you for the positive review on your stay with us. We are pleased to see that we created lasting memories and looking forward to welcoming you back in the near future. Kind regards Deidre
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel has exceptional reception staff. Improvement can be made in food preparation department. The variety and quality of food (cooking) can be improved at dinner. At breakfast I am vegetarian , I struggled to find something worthy other than cereals. When I thought I found something and sat down I discovered that what I thought was hashbrowns was actually fish cakes.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: March 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Deidre Strydom, General Manager at Garden Court East London
Responded 11 Jan 2021
Dear Valued Guest Thank you for both the positive and constructive feedback on your recent stay with us, as we value this in order to improve on our services. We have noted your comments about the variety of choices and will definitely look into it. We are also pleased to see that you were happy with the rest of the stay with us. Looking forward to welcoming you back in the near future. Kind regards Deidre
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel stay was great; the hotel was clean, the service was wonderful, the food was great (and vegetarian was sufficiently catered for); the custard was good and so was the poached eggs. We relaxed at the pool and it was a very calm atmosphere. Thanks so much.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Deidre Strydom, General Manager at Garden Court East London
Responded 02 Mar 2020
Dear Valued Guest Thank you for choosing Garden Court East London. We are pleased to see that we met most of your expectations. Your comments about the food dishes are truly appreciated. Looking forward to welcoming you back soon. Kind regards Deidre
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel management should remain as they are ,treating customers with the respect i got on the 3rd February 2020, i really enjoyed my stay at Garden Court East London. The room was clean and the food was well prepared.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Deidre Strydom, General Manager at Garden Court East London
Responded 02 Mar 2020
Dear Valued Guest Thank you for the awesome review on your stay with us. We are pleased to see that we met most of your expectations and looking forward to welcoming you back to your home away from home. Kind regards Deidre
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My stay was made comfortable at the hotel. I enjoyed every moment on my return from work> The food was delicious during breakfast and dinner. And the waiters was excellent. There was this one waitress who was so welcoming and helpful. Unfortunately i miss her name.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gardencourtel, General Manager at Garden Court East London
Responded 07 Feb 2020
Dear Valued Guest Thank you for the positive review on your stay with us at Garden Court. Your comments about the hotel and staff are truly appreciated and we are pleased to see that we created lasting memories. Looking forward to welcoming you back in the near future. Kind regards Deidre
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The dinner was very delicious. I enjoyed the meal such that if I was not full I would have gone for the second time. The hotel is placed in the strategic location and with nice sea view and walking distance amenities.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: January 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gardencourtel, General Manager at Garden Court East London
Responded 07 Feb 2020
Dear Valued Guest Thank you for the awesome review on your stay with us. We are pleased to see that we created lasting memories and looking forward to welcoming you back in the near future. Kind regards Deidre
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 2,007 - R 2,197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
garden court east london hotel east london
LOCATION
South AfricaEastern CapeEast London
NUMBER OF ROOMS
173
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Claim Your ListingGARDEN COURT EAST LONDON - Now R 1 746 (Was R̶ ̶1̶ ̶8̶7̶8̶) - UPDATED 2023 Hotel Reviews & Price Comparison (South Africa) - Tripadvisor
Frequently Asked Questions about Garden Court East London
What are some of the property amenities at Garden Court East London?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Garden Court East London?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Garden Court East London?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Garden Court East London?
Yes, free parking is available to guests.
Are there opportunities to exercise at Garden Court East London?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Garden Court East London have airport transportation?
Yes, Garden Court East London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Garden Court East London?
Yes, dry cleaning and laundry service are offered to guests.
Does Garden Court East London offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Garden Court East London accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.