Very bad location There is no any welcoming Formalities This category only for two star(2**) Lots of bad smell in passage Please guys never come on this hotel I really disappointed and coming worst feeling I never ever suggest anyone to visit that Guesthouse
If you think it is a five star property then you are going to be totally disappointed. Rooms were very dirty. After complaining they did shift us to a better room. That was good but initial rooms were pathetic. Room service and house keeping Staffs were not as per standard. Foods were too not good. Breakfast spread was not as per 4/5 star hotel. As per me it is not even a 3star hotel. If they maintained then it would be good in future.
The food is good, but they are not bothered about the senior citizens. When we asked for a bucket for bathing they simply refused to give it and communicated only in exceptional cases to provide a bucket. Which was extremely ridiculous since my dad is 89 years and my mom is 76. They insisted to use the shower. After having a heated argument they provided a bucket. We have never faced such kind of situation anywhere on this Earth. But Uday Samudra, our experience was worst.
I would like to Appreciate the housekeeping Team, Mr. Manoj & Miss. Liji for the making changes at the last minute as Make my trip has given huge disappointment. So once again Thank you ........... I really great time & really enjoyed my holiday
Excellent room service and food. Diljit took great care. There was a cake on my anniversary too. The rooms are excellent. I loved my spa experience - ayurveda therapies by skilled professionals. The hotel took care of my excursions as well.
Good food , very good services , beach view , friendly behaviour of staff , swimming pool and special thanks to Dr Sanuj for explaining Ayurveda with relaxing Body massage .Ms Usha really nice massage or the best experiance in Uday Samudra Beach Resort, Kovalam.Beach View from the Hotel view is memorable .Thanks
We arrived for the meeting one day earlier than the others. That helped a lot, as we were able to get a sea view room with a balcony overlooking the majestic sea from our first floor room. The room number was 601 and the closest to the sea. It was peaceful with the reassuring sound of the waves and we chose the sea breeze over the air-conditioned comfort of the room. But be sure that you latch the door as otherwise, some mosquitoes can slip in.
UDS, a place that given lot of memories, I was not welcomed in a proper way on my arrival, the front office person gave a key and asked to search for the room, my first impression was not good, I went to the room, and saw the poor maintenance of washroom, I have argued, but after entering into the balcony, i forgot everything on seeing the view, then I started to see the resort in positive way, then I noticed many good things, food was excellent, treatment at restaurant is great, wide variety of foods, then I started my actual stay, and I found it was great as they always wishes at reception, and they made my vehicle to be ready all the time by cooling the vehicle also, they cared us too much, right from the security to the GM, then I felt bad that unnecessarily I argued with them, for a small issue. Apart from that, we have spent our time greatly, and all the staff are good, here I am saying sorry from my bottom of heart for the messing which I done, and thanks to one and all as you ppl treated well after messing too........ Really great experience.…
I truly appreciate the staff behavior at this hotel and i am mesmerised with the ambience uds is having with an access to the beach. Staffs at front office are well trained and well mannered. Especially Mr.Subeesh took good care of us as well as Divya, Kesiya & siyad were very efficient staffs to handle the front office and to settle the shortcoming timely. Sea view room is a qualitative experience and offer its value.
Little over three weeks of stay in one of the best properties in the Kovalam is definitely worth to write about. It is a huge property with a private beach, amazing views, good food, multiple pools, gymnasium, playing area and so on. The best part is definitely the easy access to the private beach which reserve our morning hours and the evening sunset times for them. Three huge pools are always a big plus,which are well maintained. The rooms are spacious. The sleep quality is decent. I had issues with the noisy air conditioner and a noisy refrigerator. Which was a little annoying. But, I had my sit out facing the sea. Lot of time was spent sitting and watching the waves. The room service is good (had few issues once in a while during this long stay). House keeping staff (deserve appreciation) are prompt. The restaurant staff at Grasshopper are amazing too. Overall experience was very good. Worthy of revisit. …