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Palma Real Hotel & Casino

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Traveller (137)
Dining (55)
Room & Suite (55)
Overview
  • Excellent32%
  • Very good38%
  • Average20%
  • Poor5%
  • Terrible5%
Travellers talk about
“mini bar”(10 reviews)
“costa rica”(39 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (440)
Filter reviews
199 results
Traveller rating
54
70
47
15
13
Traveller type
Time of year
LanguageEnglish
More languages
54
70
47
15
13
Show reviews that mention
All reviewsmini barcosta ricanational stadiumbig parksabana parkroom facingminutes walkingfree transportationrooms are comfortabledouble bedhotel is locatedrestaurants within walking distancevery nice hotelnice stayfree breakfast isnice roomtaxi ride
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1 - 5 of 199 reviews
Reviewed 3 days ago

I was in San Jose for some much needed dental work and I stayed at Palma Real. The hotel was dated but clean and comfortable the mini suite was roomy But the stand out experience was the staff , the restaurant went out of there...More

Thank Don H
Response from Andreina G, Social Media Manager at Palma Real Hotel & CasinoResponded 2 days ago

Dear Don, We are more than happy to read you had such a pleasant stay at Palma Real Hotel & Casino. Our staff works hard every day to meet our guests' expectations. We look forward to seeing you during September. ¡Pura vida!

Reviewed 2 weeks ago

I really enjoyed staying here. the staff are awesome! Especially Alan he works the mid shift. he speaks english fluently. so if you need some cool places to see ask him and he will tell you. the food is sooooo good! the cleaning crew will...More

Thank Inner B
Response from Andreina G, Social Media Manager at Palma Real Hotel & CasinoResponded 1 week ago

Dear Inner B, Thank you for your review. We are glad you enjoyed your stay. We work hard every day to please our guests. :) We hope to see you again in your next visit to San José. Pura vida!

Reviewed 3 weeks ago via mobile

After staying in some lovely hotels in the previous two weeks staying at the Palma Real for the last night was a big disappointment. Having endured a 5 hour transfer and arrived at about 7:30 we were tired and hot. Having checked into our room...More

Thank Nick G
Response from Andreina G, Social Media Manager at Palma Real Hotel & CasinoResponded 3 weeks ago

Dear Nick, We are very sorry to hear your stay at Palma Real Hotel & Casino was "a big disappointment". We apologize for any inconvenience. There is hot water in every room and our staff is usually very helpful and friendly. We are currently investigating...More

Reviewed 13 March 2018 via mobile

We spent 2 nights here at the start of our holiday and another night at the end. We had a beautiful room on our last night and were well looked after particularly by Jorge Hernandez. Jorge couldn't do enough for us and made the last...More

Thank stevechristmaslps
Reviewed 7 March 2018

Excellent attention, good location, safe area, delisous food, clean rooms, it is a good place for bussiness and rest, if you need information ask per Jose o Javier the bellmans they have a lot of touristic information and information of the city.

Thank Royner M
Response from Andreina G, Social Media Manager at Palma Real Hotel & CasinoResponded 8 March 2018

Dear Royner, Thank you for sharing your opinion and positive review. We work hard every day to make staying at Palma Real Hotel & Casino an unforgettable experience. See you next time you visit San José. Pura vida!

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Details
Price range
US$70 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in San Jose
#23 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$70 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in San Jose
#23 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (137)
Dining (55)
Room & Suite (55)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
Jennifer G
1 April 2018|
Answer
Response from Anita P | Reviewed this property |
Breakfast starts @ 6:00 am till 11:00 am
1
Vote
PJ_from_Bournemouth
23 November 2017|
AnswerShow all 2 answers
Response from SonGeo83 | Reviewed this property |
No! But they have an agreement with the Hotel next door! It is pretty nice!
0
Votes
Room Tips
"no matter what side you're on it's always quiet all day except during breakfast"
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"To avoid noise, do no pick a joint room."
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"I was on the upper floor, very quiet and darkening drapes, wood floor and very comfortable bed."
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"choose wing at right side of the hotel"
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