The lobby is handled poorly - it’s a car park with hotel staff looking blankly at you. Our luggage took 20 minutes to get to the room. The room door needs to be slammed to close. We requested ice to the room and took 30 minutes. - after three requests.
My wife and I stayed in this hotel for one night before we started a tour around Costa Rica. We informed the hotel we were staying as part of our honeymoon. In celebration of this the hotel upgraded our room and provided us a lovely bowl of treats, which I have attached a photo of. The hotel is right in the centre of San José and I recommend you visit the roof top restaurant at the hotel. The food good and the service excellent. We also had breakfast at the hotel and it was very nice. If you're staying in San José I seriously recommend this hotel. Pura vida.
We have been there for an overnight stay. Hotel is very well located (in the center). Everything was clean and the service was good and friendly. They have a bar and a restaurant where you can habe some drinks. We can recommend it for short stay in sam jose.
A huge shout out to to the maid (sorry I don't have a name) that found money that I forgot in the room. Also many thanks to Roberto, Ivannia & Alfonso for your time & patients arranging for the transfer! Also, a kind employee who accompanied me while I had a cigarette on the side walk.
We stayed here on our first and last night of our Costa Rica trip. A really nice hotel, really good breakfast and helpful staff. It has a gorgeous rooftop terrace bar and restaurant and we had a couple of really good meals there. Staff were friendly and the rooms were good.
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