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Barcelo San Jose

Traveller (790)
360
Panoramas (14)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Free parking
Bar/Lounge
Free Internet
Breakfast included
Spa
Airport transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Wifi
Tennis Court
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
2 075Reviews
1 253Photos
60Q+A
100Room tips
Traveller rating
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  • 352
  • 109
  • 101
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Popular mentions
It is a little difficult to get to but well worth the effort. The fantastic beach and well kept grounds are very relaxing. Not too crowded with friendly staff. WiFi could be better. Rooms need a little upgrading but they were clean and comfortable. Food was good and plentiful.
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Review collected in partnership with Barcelo Hotels & Resorts
Response from Channel M, Director General at Barcelo San Jose
Responded 4 days ago
Dear Guest Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Best regards, Carlos Ruíz, Director
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Hotel's Favourite
Our favorite parts were the garden walk behind the hotel and the superb breakfast buffet. We traveled as a family/friends group of 11 people ranging in age from 6 to near 80, vegetarians and carnivores, and everyone was pleased with the hotel and the food, a feat hard to
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Review collected in partnership with Barcelo Hotels & Resorts
Response from Channel M, Gerente at Barcelo San Jose
Responded 27 Jan 2019
Dear guest: Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Carlos Ruiz. Manager Director.
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This is an extremely clean hotel, with a beautiful pool and hammocks around it, and tremendous buffet food. The service is near-perfect. I had broken a tooth while on the tour and the hotel concierge found me a dentist who could fix it within 10 minutes of my telling her. They
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Response from Channel M, Director General at Barcelo San Jose
Responded 4 days ago
Dear Guest Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San José hotel and are delighted to read that we were able to match your holiday expectations. Best regards, Carlos Ruíz, Director
Read more
We stayed at Barceló for 4 days. Our room was a nice suite on the 6th floor. It had an amazing view, lots of space, 2 bathrooms and a very comfortable bed. The hotel itself was very clean and well maintained. All of the staff we encountered was very nice (almost everyone spoke
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Review collected in partnership with Barcelo Hotels & Resorts
Response from Channel M, Director General at Barcelo San Jose
Responded 5 days ago
Dear Guest Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San José hotel and are delighted to read that we were able to match your holiday expectations. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Carlos Ruíz, Director
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The room was big, nice and clean, the bed was comfortable but that's it! Rude staff in general, pool closed at 5pm which is ridiculous, the food at the buffet dinner and breakfast is ok at best, dinner service was terrible, and I did not get my wake up call.
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Review collected in partnership with Barcelo Hotels & Resorts
Response from Channel M, Director General at Barcelo San Jose
Responded 5 days ago
Dear Guest Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Barceló San José hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best regards, Carlos Ruíz, Director
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
sitting area in room
Professional photo exclusively commissioned by TripAdvisorBarcelo San Jose
The Ujarras Suite (PRE-RENOVATION) at the Barcelo San Jose
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How do we arrange transportation from the airport to the hotel?
Dear traveler Receive a cordial greeting. We have free transportation from the airport to the hotel and airport hotel, to obtain this service please write directly to our email to proceed with the reservation. Kind Regards,
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Good evening! You must be 18 years old to have a room in the hotel. If you have more questions, please contact us. Best Regards.
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Does the hotel rooms have hair dryers and does hotel have laundromat?
Hello Joanna Receive a warm greeting. The hotel does have a hair dryer and we have a laundry service. We hope see you soon. Best Regards
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Are there Car Rental companies near this hotel?
Dear Traveler You can reserve a car in our tour desk, they will help you with what you need. We wait for you. Best Regards.
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12345612
"Always make sure you have towels.."
"ask for room away from the convention/conference center"
"We were in the fourth floor and we had no problems , there are four elevators so it was very secured."
"Nice clean place...world class"
"Do not stay on the first floor - we slept very poorly throughout our entire stay (so noisy)"
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PRICE RANGE
US$84 - US$158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo san jose palacio hotel san josesan jose barcelobarcelo palacio hotel costa rica
FORMERLY KNOWN AS
Barcelo San Jose Palacio
LOCATION
Costa RicaProvince of San JoseSan Jose MetroSan Jose
NUMBER OF ROOMS
254
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