Casa Luna Hotel & Spa
Diag. 301 1.5km South and 1.5km West of the Catholic Church of La Fortuna, Arenal Volcano National Park, La Fortuna de San Carlos 21007 Costa Rica
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Room & Suite (344)
Pool & Beach (107)
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Avg. R 2,479 /night, 12/11 - 12/12
R 5,101
per night
R 3,781
per night
R 2,461
per night
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4.5
#24 of 63 hotels in La Fortuna de San CarlosLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Casa Luna Hotel & Spa is close to the Arenal Volcano and La Fortuna Waterfall, surrounded by the Cerro Chato Hill and Cerro los Perdidos mountain. Giving us an outstanding peace and harmony. Our distinctive "touch" is provided by the architectural harmony around the hotel. This colonial and rustic architecture has been reached with the delicious combination between wood, metal, color and wall texture, complemented with beautiful accessories. We offer personalized service beyond excellence to exceed your expectations.
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Property amenities
Free private parking nearby
Free High Speed Internet (WiFi)
Fitness / spa changing rooms
Pool
Free breakfast
Hiking
Babysitting
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Kids club
Airport transportation
Taxi service
Business Centre with Internet Access
Spa
Facial treatments
Massage
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Safe
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish
Location
Diag. 301 1.5km South and 1.5km West of the Catholic Church of La Fortuna, Arenal Volcano National Park, La Fortuna de San Carlos 21007 Costa Rica
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 43 out of 100
43
Juan Santamaria Intl Airport
71.1 km•
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284 Restaurants
within 10 kilometers
2,004Reviews44Q+A100Room tips
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Detailed Reviews
We stayed at Casa Luna for 3 nights as part of a tour of Costa Rica. We arrived at the hotel prior to check in, so decided to complete the hotel's trail. The walk takes you down several steps to the river and back up to the grounds and within an hour we had seen toucans, motmots, a kingfisher, several other beautiful birds, howler monkeys and giant iguanas - wow what a welcome! We were allocated room 215, which is one of the closest to the trail, so we were next to the wildlife action for the rest of our stay and we also had a good view of the volcano (when it was not hiding behind the cloud). This was good, because some other rooms are very close to the car park with little view. On the other hand, it meant that our room smelt quite damp (probably also due in fact to the changeable weather of the area) and as the rooms are quite rustic, there is a lot of noise from the animals (think howler monkeys at 5 am, insects and geckos chirping all night, footsteps scuttling on the roof etc.) which was part of the experience for us but bring ear plugs if this doesn't appeal. Our room had 2 double beds and was pleasant, but the highlight was the massive balcony. My husband briefly became excited at his first sight of a TV in a week, however this disappeared when he realised there were no English channels available, but he was contented with the good wifi access.
The food at the hotel is nice and the hotel even has its own craft beer. We especially enjoyed the local snacks and juices at the pool bar. However, we were disappointed at the timings of breakfast which only started at 7 am, the latest of all our 5 Costa Rica hotels, as we had two early morning trips and the hotel was not able to accommodate us. As most people participate in excursions, it doesn't seem good service not to offer food earlier, especially as when we did have breakfast it was very good.
The service at the hotel was fine, but we had better at our other accommodation. The staff here weren't as attentive and several times at dinner were stood around rather than waiting on customers. Also, other reviewers mention creative towel displays daily which we didn't experience, which was slightly disappointing when we were actually at the hotel for a big birthday which the hotel had been made aware of (my husband ending up paying for a special turn down in the room).
The highlight of the hotel is its grounds, which has lovely landscaping with interesting plants, ponds that are home to lots of frogs, a refreshing swimming pool and amazingly secluded jacuzzis. This encourages beautiful birds and lots of wildlife, all of which you can experience from the comfort of a hot tub.
The food at the hotel is nice and the hotel even has its own craft beer. We especially enjoyed the local snacks and juices at the pool bar. However, we were disappointed at the timings of breakfast which only started at 7 am, the latest of all our 5 Costa Rica hotels, as we had two early morning trips and the hotel was not able to accommodate us. As most people participate in excursions, it doesn't seem good service not to offer food earlier, especially as when we did have breakfast it was very good.
The service at the hotel was fine, but we had better at our other accommodation. The staff here weren't as attentive and several times at dinner were stood around rather than waiting on customers. Also, other reviewers mention creative towel displays daily which we didn't experience, which was slightly disappointing when we were actually at the hotel for a big birthday which the hotel had been made aware of (my husband ending up paying for a special turn down in the room).
The highlight of the hotel is its grounds, which has lovely landscaping with interesting plants, ponds that are home to lots of frogs, a refreshing swimming pool and amazingly secluded jacuzzis. This encourages beautiful birds and lots of wildlife, all of which you can experience from the comfort of a hot tub.
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Date of stay: January 2020
Value
Location
Service
Room Tip: Room 215 is very close to the trail
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Casa Luna is a lovely quiet place close to all that the La Fortuna/Arenal area has to offer. Our room was very clean and the bed was comfy. The food was good and the omelet bar at breakfast was a plus. It's about a 30 minute walk into town or you can get an Uber ride for about $2.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed 3 nights for a romantic retreat and it was wonderful! We loved the breakfast and restaurant dinners. Delicious gourmet menu and fruit smoothies! We ate there every night because it was much more convenient than going into town at night. The thermal pools were pretty, but not hot like we would have liked. The romantic package was the same price as the nightly rate, but it included a free dinner and spa massage. I recommend it to all my friends and family!
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This place is okay when asking for an extra matress they don't have one,so make sure that if there is five sharing make sure you take a blow up matress. It a very quiet and the smell in the smells like disinfectant.
Make sure you don't leave credit card deatail for a tab in the room always avoid the drinks and snacks that are in the room otherwise you'll be paying at the end and might suffer a shock with price.
Make sure you don't leave credit card deatail for a tab in the room always avoid the drinks and snacks that are in the room otherwise you'll be paying at the end and might suffer a shock with price.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We spent three nights here in April. We were thankfully given a room right next to the dining room and we asked immediately for a switch anticipating it being noisy (which it would have been as there was evening music). The highlight of this hotel is definitely the hot tub area, there is a nice pool, and a great spa where we enjoyed a lovely massage. The hotel literally had no water on the first morning so we were unable to even brush our teeth or take a shower before we left on our excursion. (It was back on when we returned). The room itself was tired looking. It needed a paint, and the full sized beds were really uncomfortable. Lastly, the breakfasts were really disappointing and the service was very very slow - there could have been a shortage of staff due to Covid, but there weren't many guests. Unfortunately, we were hoping for more:(
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Date of stay: April 2021
Value
Location
Service
Room Tip: Make sure to choose a room away from the dining area as it's noisy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My partner and I spent 3 nights in Casa Luna Hotel. The room was clean - overlooking a garden - the bed large and comfortable. Throughout our stay the staff has been extremely helpful and friendly (we thought the use of WhatsApp by the staff to address queries was an excellent idea). We enjoyed a couple of meals at the hotel's restaurant, which were nice, although thought restaurants in La Fortuna were better value for money (eg El Chante Verde, 10min walk down the road). What we liked the most about the hotel were the different temperature jacuzzies which make for the perfect way of unwinding after long hikes in the area and the hotel's location, a short drive away from town but sufficiently remote to be able to enjoy the peace and quiet. The impressive Catarata Rio Fortuna is only a 30mins hike up the road; I highly recommend braving the walk up, enjoying a dip in the cool waters is the best reward!
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Date of stay: January 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We really enjoyed our visit to the the Arenal volcano and stayed at Casa Luna. We did encounter a few minor issues, mostly with communications. The room was great. Clean and quiet. Breakfast was ok, except for the mornings we had early morning tours and the hotel provided a breakfast box. Not sure any one wants a ham sandwich for breakfast! There was some fruit and crackers so we survived.
Not a four star, dinners were ok, but the people on the desk were limited in there ability to help us. There was one young lady who cleaned rooms but tried very hard to help us with the breakfast box issues. Hats off to her.
We had to pay for an upgraded room to get a better view of the volcano whereas their website claims every room has a great view. That’s not completely accurate.
Not a four star, dinners were ok, but the people on the desk were limited in there ability to help us. There was one young lady who cleaned rooms but tried very hard to help us with the breakfast box issues. Hats off to her.
We had to pay for an upgraded room to get a better view of the volcano whereas their website claims every room has a great view. That’s not completely accurate.
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lovely hotel in a quiet location surrounded by lovely gardens, pool but an awful smell whilst we were staying. Many rooms back onto what looks like a sewage system and the smell was awful for a couple of days whilst we stayed. Rooms all a good size, clean with a good bathroom and shower facility. Pation outside was lovely with private garden where we could sit and watch and listen to the birds and monkeys. Pool area was tropical and lovely with a great bar and food available. Waiter was great and his service was 1st class. Lovely restaurant with a good choice, breakfast was good with great choices. fresh fruit was delicious - dining room with a view of a Costa Rican birdtable with many colourful birds feeding off the fruit placed on it for them. Nothing to do at night here as it was too far to walk to the town so felt a little restricted.
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Date of stay: February 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paul Valenciano, Owner at Casa Luna Hotel & Spa
Responded 02 Apr 2020
Thank you very much for your nice comments about our property, we make daily efforts to improve our service, for this reason that we have been maintaining our water treatment system, which could have generated the bad smell you are talking about, we apologize since this is not common to happen, but as I said before, it is part of the maintenance that we must do. We are here to serve you, it is an honor to serve you. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We really liked this property. First of all the pool area was really nice, and hardly anyone there - we were start of rainy season so maybe it just wasn't full. But beautiful and peaceful. We didn't check out the hot tubs, the pool was just fine. The trail around the property is a nice early morning hike as well. There are lizards and frogs and all kinds of birds around the property which is very gorgeous. Rooms are nice and decent size. the only complaint is you can't open the windows to a screen to hear nature...but I'm sure there's a reason, maybe birds or something? Please do NOT even flush toilet paper in the toilet or it will clog...use the provided trash receptacle which has a lid for a reason. It's not a big deal, we've seen this in other foreign countries. The Wifi in the common area works well, the staff are all friendly and helpful, and it was a nice quiet stay in a comfortable bed. Was close proximity to town and the tours we were doing as well - very close to Arenal Oasis and La Fortuna waterfall. We didn't try the restaurant as we wanted to experience local places in town, but it looked decent.
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Date of stay: May 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My daughter and I spent 4 nights at this hotel. We had room 103. Spacious clean room, effective air conditioning, good sized shower room and a lovely balcony with a spectacular view of the volcano. Simple breakfast...juice, coffee, fruit plate and a choice of main breakfast plate. We had dinner In the hotel restaurant twice. Good prices, varied menu, large portions and all the dishes we ordered were nicely prepared and tasty. Attractive pool and gardens plus 4 hot pools. We were there to simply chill however the hotel offers a range of tours which can be booked via reception. The hotel is in a quiet location just a few minutes outside of La Fortuna, which is about a $6 taxi ride away.
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We went to Ecotermales. It was wonderful. Highly recommend! That’s pretty much it.
Really bad in the rooms to non-existent. Can only connect at the lobby.
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"Restaurnant is more expensive than those in town. The tours booked through the hotel are fantastic."Read full review
"Do not flush toilet paper. The sign reads not to flush and paper towels, but I thing the language should read “toilet paper”"Read full review
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PRICE RANGE
R 1,962 - R 4,637 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa luna hotel la fortuna de san carlos, casa luna hotel and spa
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National ParkLa Fortuna de San Carlos
NUMBER OF ROOMS
42
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingCASA LUNA HOTEL & SPA - UPDATED 2024 Reviews & Price Comparison (La Fortuna de San Carlos, Costa Rica)
Frequently Asked Questions about Casa Luna Hotel & Spa
Which popular attractions are close to Casa Luna Hotel & Spa?
Nearby attractions include Arenal Oasis Wildlife Refuge (0.9 km), Bogarin Trail (1.7 km), and Ecotermales Fortuna (3.9 km).
What are some of the property amenities at Casa Luna Hotel & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Casa Luna Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Casa Luna Hotel & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Casa Luna Hotel & Spa?
Yes, free private parking nearby and secured parking are available to guests.
What are some restaurants close to Casa Luna Hotel & Spa?
Conveniently located restaurants include Herbario Restaurant, Restaurante Tiquicia La Fortuna, and Casa Fortuna Restaurante Familiar.
Are there opportunities to exercise at Casa Luna Hotel & Spa?
Yes, guests have access to a pool and locker rooms available in the fitness centre during their stay.
Does Casa Luna Hotel & Spa have airport transportation?
Yes, Casa Luna Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Casa Luna Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Casa Luna Hotel & Spa?
The staff speaks multiple languages, including English and Spanish.
Does Casa Luna Hotel & Spa have any great views?
Yes, guests often enjoy the mountain view available here.