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Hotel Lomas del Volcan

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Arenal Volcano National Park, La Fortuna de San Carlos 21003 Costa Rica
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (2067)
360
Panoramas (6)
Room & Suite (735)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#13 of 65 hotels in La Fortuna de San Carlos
Location
Cleanliness
Service
Value
Travellers' Choice
Lomas del Volcán Hotel is a warm mountain hotel that maintains it's rustic style with wood cabins, each one with 2 decks that invites you to enjoy nature, one with a view to the Arenal Volcano and the other with a view to the tropical forest.
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Property amenities
Free parking
Free internet
Pool
Free breakfast
Hiking
Shuttle bus service
Baggage storage
Concierge
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Kids' meals
Snack bar
Special diet menus
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Spanish
2177Reviews91Q+A100Room tips
Traveller rating
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Popular mentions
Row O wrote a review 21 Nov
3 contributions
This is a beautiful property - A-1 all the way! From the inviting lobby as you check in to the gorgeous private rooms to the delicious included breakfast! I cannot say enough about how friendly and helpful each staff member was. We felt at home from the minute we arrived until our departure!
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Date of stay: November 2021Trip type: Travelled solo
Room Tip: Ask the taxi driver what the cost is before you get into the vehicle. We had 2 great drivers and...
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worldtraveller10538 wrote a review Sep 2021
Los Angeles, California68 contributions44 helpful votes
Genuinely beautiful location, nice clean well designed rooms & efficiently managed. Downside, not the friendliest of attitudes with certain of the staff, almost military precision & the most pathetic of penny pinching breakfasts ever, very minimalistic, everything an extra. 4/10 for that, so easy to get a simple thing like breakfast right for a quality hotel. Not smart, people see straight through this attitude.
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Date of stay: September 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Karina Solano, Other at Hotel Lomas del Volcan
Responded 23 Sep 2021
Hello worldtraveller10538 Thank you so much for your visit. We appreciate your feedback. Ions regards from Lomas del Volcan’s staff.
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Isabell S wrote a review Aug 2021
1 contribution
I would highly recommend staying far away from this hotel. Their service is terrible, they are rude and very unhelpful. We originally booked four nights with them... Are first night we had absolutley no Ac or hot water. the next day we had workers in and out of are room all day. They would come banging on the door, woke us up multiple times and would just walk in. They finally offered to move us to another room. Remind you its evening time and our day has been wasted letting rude guys in the room all day. When we finally got to our next room we realized it was much nicer... it was actually the room pictured that we booked!! While it did have AC there was No hot water. At this point we were so exhausted we went to bed and left the next day. When we called to complain the hotel said there was a hurricane the day we got there and that was the reason for the AC. However not a single other hotel was affected by this "hurricane" So Not only was the hotel and staff rude but they would not refund or credit us any money. $1000 later and a bad taste in our mouth for this hotel.
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Date of stay: July 2021
Location
Cleanliness
Service
Room Tip: The Tubs on the porches can be visually seen by the other rooms!
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Response from Karina Solano, Other at Hotel Lomas del Volcan
Responded 07 Sep 2021
Hello Isabell. How are you? The first night you stayed at our hotel the entire area of Arenal suffered a heavy thunder storm all afternoon long. Due to the nature of the storm and the atmospheric electric activity, several devices such were burnt out, including the devices in your room. You reported to the front desk having troubles with your A/C until next day and as soon as we got the report, our maintance staff went to your bungalow and realized that a chipset of the A/C was not working. Our procedure was to offer you another Deluxe Bungalow and you didn’t report us any troubles after that. Kind regards.
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Exploration814344 wrote a review Aug 2021
8 contributions2 helpful votes
Positive - nice welcome at reception - Beautiful view at vulcan - Calm, silent environment with beautiful garden - Clean and big rooms with two beds - Very good dinner, we ordered very good cevice al coco and pasta primavera (veggie) - We appreciated the room service for only 5 dollars during heavy rainfalls very much - Nice pool with warm whirl pool covered with roof Nothing to complain except not the best pizza there, but the rest for dinner is very good!
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from Karina Solano, Other at Hotel Lomas del Volcan
Responded 07 Sep 2021
Thank you so much for this comment 😊 Kind regards from your friends from Lomas del Volcán.
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SallyRose20 wrote a review Jun 2021
New York City, New York6 contributions1 helpful vote
My bf and I stayed At Lomas Del Volcán and had a wonderful time there. The staff from the beginning was so nice and welcoming. The hotel also has the MOST incredible view of the arenal volcano! There are so many different activities to do around the area as well. Hiking the volcano is a must! I would Highly recommend staying at Lomas Del Volcan if you want good hospitality, amazing views, beautiful pool/hot tub and nice clean rooms!
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Karina Solano, Other at Hotel Lomas del Volcan
Responded 03 Aug 2021
Thank you so much 💛 for you visit and this comment. We are so gals that you enjoyed your stay. Definitely going to the Volcano Hike is a must when you come to La Fortuna. We hope to see you soon! Kind regards
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PRICE RANGE
US$78 - US$215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lomas del volcan hotel
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National ParkLa Fortuna de San Carlos
NUMBER OF ROOMS
47
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Frequently Asked Questions about Hotel Lomas del Volcan
Which popular attractions are close to Hotel Lomas del Volcan?
Nearby attractions include Bogarin Trail (2.8 km), Cabalgata Don Tobias (4.6 km), and ChocoMuseo La Fortuna (3.4 km).
What are some of the property amenities at Hotel Lomas del Volcan?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Lomas del Volcan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Lomas del Volcan?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Lomas del Volcan?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Lomas del Volcan?
Conveniently located restaurants include Restaurante Los Rodríguez, Tiquicia Restaurant, and Mercadito Arenal.
Are there opportunities to exercise at Hotel Lomas del Volcan?
Yes, guests have access to a pool during their stay.
Does Hotel Lomas del Volcan have an airport shuttle?
Yes, Hotel Lomas del Volcan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Lomas del Volcan?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Lomas del Volcan?
The staff speaks multiple languages, including English and Spanish.
Does Hotel Lomas del Volcan have any great views?
Yes, guests often enjoy the mountain view available here.